Hp Laserjet P1102W Wireless issue

I have an HP Laserjet P1102W.  My issue is that I just upgraded my router and I have three computers all tied on. No problem with the network.  I tried to print wirelessly with the printer and all I get is error messages.  So I tried uninstalling and reinstalling the printer.  When it comes to the wireless install I connect the usb cable and it connects to the wireless network but when getting the ip address stage it keeps saying printer is connnected to the wireless network but printer cannot communicate with the computer.  I tried a straight usb conncection and no problems whatsoever.  Can someone tell me what could cause this.  Also the operating system is Windows XP.  Thanks for any help.

Is the computer it was installed on connected to the wireless network?
The computer being connected by Ethernet to the network is the most likely cause of the issue you are experiencing.  
What brand and model is the router?
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Similar Messages

  • HP Laserjet p1102w Wireless Problem

    hi 
    I have HP Laserjet p1102w . All Drivers and updates are installed correct and diagnostic utilities can not help.
    the problem is , If First I turn on the PRINTER and then the wireless MODEM ( router ) , It works perfect and it pronts wireless , BUT if first I turn on the wireless MODEM ( for ex. it is on from yesterday ) and THEN I turn on the PRINTER , It can not print and wireless printing does not work , at this time the wireless lamp on printer is on ( not blinking ) and if i press the wireless botom on printer , it flashes and can not find the network.
    I upgrade the firmware and installed all the updates , ... changed windows and ... but the problem did not solve!
    can u please help me how i can solve this problem.when i want to print from web , I have to turn of the modem and then turn on the printer and after that turn the modem on again , which in many situation the router is not acceceble !
    many thanks in advanced.

    i changed my wirelss router and now my printer will not recognize it.  What di I do to pair the two again.  My computer had no problem seeing the new router. 

  • Hp laserjet p1102w: wireless not working: unable to change to new network

    I just moved and established a new wireless network to which I want to connect my printer.
    I have followed instructions on HP's websites.  All goes well until I attempt to open "html config..." on the printer utility screen.  nothing happens after selecting "html config...". 
    printer works fine if connected via usb; doesnt work wirelessly from laptop, iphone or ipad.   I would like to continue to use the laserjet wirelessly.
    any suggestions are appreciated!

    "OK let's try this again.  What is the make and model numbers of all you network equipment?  How is everything connected?  OS of computers?  Please explain."
    Make & model #:
    printer:   hp laserjet p1102w
    cable modem:   arris dg860
    I am printing from a macbookpro (OS X 10.6.8), iphone 5c and an ipad.
    the wireless printing worked just fine from the laptop, my iphone and ipad while at my previous address where I shared a wifi with roommates.  I now have my own wifi via cable (tv) that has a different name than the previous wifi.
    this printer currently only prints via USB. the wireless printing doesnt work from any device. 
    messages:
    laptop:     printer offline
    iphone:   no airprint printers found
    ipad:        no airprint printers found

  • HP Laserjet P1102w wireless connection/print issues. Unreliable connection

    I have this printer in a business public wifi network with bonjour enabled. I installed this printer wirelessly, but any time I print to it, it takes minutes before the printer will actually receive and print the job.
    I have found that power cycling the printer starts the print job faster, however I would like to be able to avoid having to do this every time. I cannot see this printer from other computers, or at the IP address it has registered, either. Only in the small window of printing the job does it actually appear on the wireless network, then it seems to disappear again. If I try pinging the printer I get a response saying it was not found. Unless I ping during a print job in which case it replies with all packets sent/received correctly.
    I am using Windows 7 32bit, have installed the latest printer firmware, etc.
    The blue WiFi light on the printer is usually off or flickering, but not really ever solid for more than a few seconds.

    Sounds like the printer is having trouble stabilizing on the network.  Try following the steps in this document to stabalize the printer's wireless connection.  You can also try updating the firmware to improve the connectivity.  Let me know what happens.
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  • HP LaserJet P1102w Wireless setup

    So I'm currently living on camus, and I had finishing building my own desktop, without CD reader. And my printer is in no position of reaching my USB ports for my desktop. I'm trying to setup my printer for wireless printing, but my campus uses, Myresnet. Basically in order to setup / allow things to use wifi here I need to put in their MAC address. Anyone know how to find the MAC Address AND set up my wireless printing WITHOUT the CD? Also I do not have my manual / recipe. It's been several months, and previously I was using my laptop to print via wired cable, but it seems tedious to plug in my laptop and print things on that. If it can't be done. I guess I'll have to bite the bullet.

    Hi @VertTeaCal ,
    I understand that you would like to setup the printer over the wireless network, but you need the Mac Address for the printer. I would be happy to help you out today.
    You can get that information by Printing a Configuration Page.
    I have provided a document for Setting Up the Printer for a Wireless Network for the HP LaserJet Pro P1102w Printer
    that you may take a look at.
    If there is anything else I can help you with, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Laserjet p1102w wifi issue

    Have been trying to setup my HPLaserjet P1102w printer into my network but the wifi button on the printer doesnt seem to activate even when i press after following manuals provided. I have removed and reinstalled the software and drivers a couple of times but nothing seem to work. Am tired of connecting th printer via USB i want freedom. The printer is a new one .
    Guys kindly assist. 
    This question was solved.
    View Solution.

    Hi BazzPatt,
    Welcome to the HP Forums, I hope you enjoy your experience!
    I understand you are unable to setup the printer on the wireless network.
    I will be happy to help you.
    I would reset the printer first to clear out any previous network settings.
    Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
    Print out a configuration report and make sure the SSID and IP address are cleared.
    (hold down the x button and when the printer makes a noise let go)
    After the reset, disconnect the routers power cable, wait 10 seconds, then reconnect the power cable.
    Wait till it's ready.
    Since the software is already installed then I would setup the wireless again by connecting the printer by USB to the computer.
    Then go to start, all programs, HP, Laserjet, wireless configuration wizard, follow the steps to setup the wireless. When finished remove the USB cable.
    Then try and print.
    If you are using a Mac let me know. Also the operating system. Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Hope this helps.
    Thank you for posting on the HP Forums.
    Have a wonderful day!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet P1102w Wireless Printing - Frozen at Password

    I've got the firmware and I can get to the page that lets me choose my wireless network and input my password. However, when I put in the password, the entire page just freezes - I never get to a confirmation page, and if I reload, it hasn't updated my wireless password.
    Thoughts?

    Hi @stralins.
    I understand that after putting in your Encryption information the printer's Embedded Web Server is locking up. I can help you with this, but I will need some more information so I can provide you the proper steps.
    What operating system are you using?
    How to Find the Windows Edition and Version on Your Computer.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Print a configuration page to  see if the  printer has a IP address or SSID.
    If the wireless is still flashing on the printer, then restore the printer defaults.
    Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
    Print out a configuration report and make sure the SSID and IP address are cleared.
    (hold down the x button and when the printer makes a noise let go)
    After the reset, disconnect the routers power cable, wait 10 seconds, then reconnect the power cable.
    Wait till it's ready.
    Try entering the Encryption information again. (if you are on a Mac, set Safari as the default browser)
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Laserjet P1102w wireless connection problem

    Hi, my printer was working well on the wireless connection.  not sure why it stopped. I removed and reinstalled the software.  While in installation and when I am asked to print a test page, it does it successfully on the wireless connection. when I reboot the system I loose the connectivity and the printer is offline.
    I am running windows7x64
    Thanks

    Sounds like the printer is having trouble stabilizing on the network.  Try following the steps in this document to stabalize the printer's wireless connection.  You can also try updating the firmware to improve the connectivity.  Let me know what happens.
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  • Installing wireless HP LaserJet P1102W on a MACbook Pro 10.9

    This is a new printer and install. I cannot figure out how to get it to print wireless. Prints fine with USB cable. Do I need a different driver or ???

    Hi @SueFox56431 ,
    I can help you with setting up the printer over the wireless network with Maverick.
    I have provided the steps to also check the Encryption and Password for the network:
    Check your network Encryption type:
    Go go to the Apple/system preferences/network/click the advanced button/double click the network name. (shows WEP or WPA)
    To check the network password follow these steps:
    On the Apple menu bar, click Go, select applications, utilities, keychain access, double click the network name,
    check the box to show the password,type in your Mac password to view it.
    (some networks have a shortcut password setup)
    Make sure Safari is set as the default browser. (sometimes the EWS won't open if it isn't set as the default)
    Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
    Delete the printer from Printers and Scanners. Connect the USB cable from the printer to the Mac and add the printer again. Make sure it shows just the printer name, you might have to click on the dropdown to select the printer from the list. (Laserjet P1102w) You might have to run the Apple Updates.
    Here is a Youtube video of the Laserjet P1102w wireless installation on Maverick.
    Laserjet P1102w.
    You may follow the steps instead of watching the video if you like.
    Then go to the Apple, System Preferences, Printers and Scanners.
    Highlight the Laserjet on the left side of the window.
    Then click on Open Print Queue, click on Settings, click on Utility, click on Open Printer Utility, then click on the HTML Config button.
    The Embedded Web Server for the printer will open.
    Click on the Networking tab, select Wireless on the left side.
    Fill out the information for your network. Make sure infrastructure is selected. Status: make sure you select Enabled.
    Apply the settings.
    Then go back to Apple, System Preferences, Printers and Scanners and click the + sign to add the Laserjet bonjour printer. (might take a couple of minutes to appear)
    Delete the USB printer from the list from the Printers and Scanners window.
    Disconnect the USB cable and try and print.
    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Laserjet P1102w issues with Mac Os x Maverix

    I recently brought a Macbook Pro and managed to connect it to my HP Laserjet P1102w wireless printer however, It doesn't seem to print any type of documents (wirelessly or wired) other than the printers status information such as pages printed and toner levels etc ...
    My printer is connected to my network as it says so on the status pages which and I also have a PC which seems to print out documents and images fine wired and wireless. I've also tried reinstalling the printer driver and resetting the printer to default factory settings but nothing seems to work. 
    Any help is much appreciated, 
    Thanks ! 

    Hi Anil_94,
    Welcome to the HP Forums, I hope you enjoy your experience!
    I understand you are unable to print on the Maverick.
    I will be happy to help you.
    If the printer is still setup on the wireless network with a valid IP address
    then make sure the Mac is on the same network as the Pc.
    Check to see what driver you are using.
    Click on the Apple, click system and preferences, click the print & scan icon,
    highlight the printer, on the right side it should say what driver is installed.
    (if the Airprint driver is being used it is the Apple preinstalled driver, delete it and add the printer's name)
    Try printing now.
    Please let me know if you are still having issues.
    Thank you for posting on the HP Forums.
    Have a good day!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • How to setup the wireless connection of HP LaserJet P1102w in Mac 10.9.2

    Hello, so I need urgent help to setup my printer (HP LaserJet P1102w) wireless to my computer (Mac 10.9.2)
    This question was solved.
    View Solution.

    OK, here is your support page with everything you need to get up and running.
    http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lc=en&product=4110396
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • HP LaserJet P1102w prints EXTREMELY slow over Wi-Fi

    I've been struggling with this problem for a long time, but today this totally freaked me out. I was ready to throw away this piece of ..printer! Problem is simple. When I'm trying to print wirelessly something with graphics (jpeg pictures or photos) from my iPhone, iPad iOS 8.4 or MacBook OS X 10.10 Yosemite, it takes forever! Word document, PDF, from Preview or other programs - same result! I just couldn't pring 9 page document today, after 20 minutes I gave up. What's happening. Let's say I'm using mac. Print task goes to printer queue, as usual. After that, this task shows in queue as "connecting to printer", green light starts blinking on printer, as usual. This is taking a minute or two, that's what unusual. After that, "starting printing page 1". It can take 1, 2, 3 minutes... forever! Next, either ONE page actually prints (for 5-7 minute mark at this point) and it takes same time to print page two and so on, or (likely) it will spit out unfinished page (only couple of inches printed and the rest of the page is blank) and show an error, orange light blinking. UGH!!! I gave up on iPhone/iPad long time ago, since they can't show print queue and therefore it's unpredictable result. You can wait 10 minutes for your document, then leave, and later on just find the document printed when you no longer need it (or half of the document). I do not have this problem when printing just text, emails, simple confirmation pages from safari and so on. Only when printing document with graphics or heavy pdf. I do not have this problem when connecting printer via USB (discovered this today). Now what really bugs me, it's the fact that I was actually able to print heavy PDF from Windows machine with no problem, wirelessly (I did have problem printing exact same document from my mac). WHAT IS GOING ON?! I've googled this problem and found that I'm not alone. I've updated all software and firmware, I've tried to reset everything - NO DICE! This is really very frustrating. I was thinking this is because of small memory of the printer, but why it works perfectly via USB then? Anyway, this is a cry from the heart. Please help. The printer is good, but unusabe in some situations.

    Hello ! Welcome to the HP Community.I hope you have a pleasant experience here! I'd like to help you with the slow printing that you are experiencing when printing images to your HP LaserJet P1102w wirelessly from your Apple devices. Thank you so much for the detailed description. Since the printer is able to print fine wirelessly from the windows machine, we know that the issue is not with the printer or the communication. The fact that none of the Apple devices are able to print images wirelessly without it being really slow, leads me to beleive it may be an Issue with the AirPrint driver or Bonjour protocol that your Apple devices use to communicate the information. Picture files are much larger, and a lot more data needs to be transmitted, so it is normal for them to take longer to print than a regular text document. However, if there is a marked difference in speed between the Windows computer and the Apple devices, then the issue is likely not just that the files are larger. I'd like to get you to make sure the printer is installed with the correct driver on your Mac. (Because there is no full feature HP software available for Mac 10.10 the operating system will often default to the AirPrint driver) Click the Apple icon on your Menu Bar.Select System Preferences.Select Printers and Scanners.Select your printer and then press the (-) button at the bottom of the list to remove it.Select the (+) and click Add Printers and Scanners. (NOTE: Do not select the printer from the list of Nearby printers as this will often automatically use the AirPrint driver)Select your printer (the one that shows Bonjour Multifunction under "Kind").At the bottom of the window under Use: does it say AirPrint? If so, click the drop down and you should see a specific driver for the printer. Click Add.Try printing an image again, and let me know the result.If this works to resolve the issue, then I would suggest downloading the HP ePrint app on your iPhone and iPad to print. It may be an incompatibilty issue between the AirPrint on your Apple devices and your router. I look forward to hearing back from you, and working towards a resolution for this issue.

  • Hp LaserJet P1102w 'Printer may be out of toner' message

    My printer was working (almost) fine with a regular USB wired setup from my MacBook Pro, when I upgraded my OS to Yosemite it began to claim 'Printer may be out of toner' so I installed a new cartridge (needed one anyway) and the same issue arises. I've tried reinstalling it, reseting to factory defaults etc. but to no avail. I'm now trying to connect it to the Wireless Network in the hope it might print from there but not as yet. Any help much appreciated...

    Hi @bpnwainwright ,
    I understand that you are getting a error that the "Printer may be out of toner", since upgrading to Yosemite. I will certainly do my best to help you.
    Since the printer was working properly before upgrading to Yosemite, most likely it is just a driver issue.
    Try and print a hardware self test on the printer just to rule out a hardware issue.
    Printing a Configuration Page.
    Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side delete the driver,  then click the + sign to add a new driver, you might have to click the drop down to select the printer's name to add it in.
    Try printing by the USB connection.
    Are you using Genuine HP Toner?
    I have also provided the steps for setting up the printer over the wireless network.
    Setting up the printer over the wireless network.
    Restore the printer defaults to setup the printer on a new network. I have provided the steps for 10.9, which will also work for 10.10.
    Make sure Safari is set as the default browser. Sometime the Embedded Web Server won't open if it isn't.
    Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
    Here is a Youtube video of the Laserjet P1102w wireless installation on Maverick.
    Laserjet P1102w.
    You may follow the steps instead of watching the video.
    Restore printer defaults first.
    Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
    Print a configuration page to make sure the old network settings are cleared. Printing a Configuration Page.
    Then go to the Apple, System Preferences, Printers and Scanners.
    Highlight the Laserjet on the left side of the window.
    Then click on Open Print Queue, click on Settings, click on Utility, click on Open Printer Utility, then click on the HTML Config button. If it doesn't open, delete and add the printer back in again. Make sure when your adding the printer it shows the printer name. (Laserjet P1102w)
    The Embedded Web Server for the printer will open.
    Click on the Networking tab, select Wireless on the left side.
    Fill out this information for your network. Status make sure you select Enabled.
    Apply the settings.
    Then go back to Apple, System Preferences, Printers and Scanners and click the + sign to add the Laserjet bonjour printer. (might take a couple of minutes to appear) Make sure the printer listed beside use: shows the proper printer name and not the default driver, then click on the add button.
    Delete the USB printer from the list from the Printers and Scanners window.
    Disconnect the USB cable.
    Test the printer.
    Please let me know the outcome.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet p1102w with Mac OS X10.6.8 HTML config issue

    Hello, 
    I have been using this printer for a few years now and have moved house a few times and successfully updated the wireless settings on the printer through HTML config. Lately, in printer utilities the HTML config button does not show up where it is meant to.
    I have installed / uninstalled the latest firmware, software drivers, printers and made sure they were platform specific.
    This is really annoying. 
    Is there old software available for download? it was working fine until the recent update - which I did so I could use the eprint features.
    Best regards
    Costas
    Printer: 
    HP LaserJet p1102w, Firmware datacode = 20130213
    Computer:
    Macbook white, late 2008 model: 2.4Ghz Core2Duo, 4G RAM with OS X 10.6.8

    From the name of the printer, it looks like you have it installed through a USB connection. 
    Here is what I would. First go into “System Preferences” and then select either  “Print & Scan” or "Print & Fax".
    Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.  
    NOTE: This will delete all printers. 
    After you have reset the printing system, let's make sure you have the most recent HP driver package installed. 
    You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
    Once you have downloaded the driver package and completed the installation, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus (+) sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box.  Make sure that says the name of your printer and not AirPrint. Next make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
    This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
    Best of luck,
    Kyle
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  • HP Laserjet P1102W - Not found on Wireless network

    I have a HP Laserjet P1102W.  The  printer is on my wireless network and I am able to use the printer successfully on one computer.  However I am tyring to set up the print on a new computer and it does not see the printer as an available printer...
    The computer that is able to see the printer is right next to the printer that is not.  Help!
    Fran Thompson

    Hello, sorry that you are experiencing this issue. Have you checked to make sure the new computer network is the same as the one the printer is connected to?
    Check the static IP address and see if they are on the same network. 
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    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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