HP LASERJET P2015 PRINTER ISSUE

I have a P2015 shared printer installed in my office.The pinter works fine for a day but when i come the next day i am unable to print .Then i have to connect to the printer through the network again,only then i am able to  print on it.The error shown is unable to print.The OS that i am using is Windows XP and the computer to which the printer is attached to has also windows xp installed on it. We have also got Kaspersky antivirus installed on all the systems in our office.

The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-​p/bsc-413
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

Similar Messages

  • HP LaserJet P2015 Printing Envelopes from Bottom Tray

    Hi,
    Every month, I need to print approximately 100 to 150 envelopes with different addresses on them, and I can't stack that many on my HP LaserJet P2015's manual input tray. I can usually only fit about ten. I was wondering if it is possible to put a larger stack in the bottom tray, which I typically use for normal printing paper. The envelopes are approximately 7.5"x5.5", and don't fit into any default paper size in the bottom tray. Is there some sort of workaround for this, or am I stuck manually loading these envelopes?

    If you are up for some experimenting, here is what I would suggest you do:
    1. Check out this document on how to set custom envelope sizes. While this document talks about C6 envelopes the principal is the same for any size that is not listed in the driver. You may have to set a custom size if the size you want isn't listed there. You will need to do this in order for your information to be printed correctly on the envelope.
    2. Check out my pic below. While this is a paper tray from a newer product in the same product line as your printer, you should be able to do the same thing. Find the paper guides (red squares) and adjust them to fit your envelope snuggly. Make sure it isn't to tight or you will warp the envelope. Replace your paper tray. Try printing an envelope. You may have to experiment to see if the flap has to be up or down.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

  • HP Color LaserJet CP2025 Printing Issue

    HP Color LaserJet CP2025 - prints only in B&W - how do I set the printer to print in color?
    The latest driver has been installed.

    Hi Yahootie, 
    This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links. 
    http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support 
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413 
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • Color LaserJet 3800 Printing Issues

    I am in the process of upgrading our desktop computers to Windows 7 Pro (x64). In preparation for this we setup a new print server running Windows Server 2008 R2 and created new print queues for each of the printers on our old Windows 2003 server, installed curent drivers for each, and thought that all would be good.
    The issue I am seeing is that our users who are printing to an HP Color LaserJet 3800 are getting letter spacing issues where some letters are crushed together and others are too widely spaced (see example above). I can print the same document to an HP Color LaserJet 3600 everything looks correct.
    I have verified that the print server has the HP Color LaserJet 3800 driver that comes with Windows Server 2008 R2 and that the other printer is running the HP Color LaserJet 3600 driver. These are both probably the ones available through Windows Update. Finally, we have tested a solution where the Universal Print driver is intalled locally and that seems to work fine. However, I don't want to have drivers individually installed if I can help it.
    Any ideas here?

    This seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support.
    You may find the Commercial Laserjet board here.
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    The article for the printer is:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...
    This may be the reason why a previous response was not provided or why it was buried..
    Hope this helps!
    Help the community by marking this post as a solution if it solved your issue!.
    If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

  • LaserJet 5100 printing issue

    I have a LaserJet 5100 - purchased in 2005 - worked great until I just bought a new HP Pavilion computer.  It prints normal text fine but having issues printing 11x17 pdf drawings.  I have tried loading updated drivers from HP site, called HP and talked to 3 people who didn't help, and talked to the Geek Squad at BestBuy who suggested I buy a new printer!  Well, this printer works great so I need help getting it to communicate to the new computer!!  Any help is greatly appreciated.

    we have scan problim my Hp1005 all in one printer is working but scaner is not warking. erroe no.13

  • HP Laserjet 3055 printing issues

    I have a HP Laserjet 3055 which used to work fine and now won't print from my iMac. It's connected through USB directly to my iMac and I've reloaded the drivers a few times. I can scan but whenever I print, it goes to the active printing screen, then just shows up as a completed job without ever printing. If I go to HP Director, all the buttons work except for the "Maintain Device" button which brings up a "Error accessing device configuration page." when pressed. Also, the printer is hooked up to my network (through router) and all other Windows machines are able to print so it's some kind of issue with the Mac. Any help appreciated.

    I have the same problem. I've done everything. 

  • Color LaserJet 2600n printing issues

    When we print color images, the magenta does not print at all. Also it will smudge the ink on both ends of the paper. I cleaned the belt and it wasnt dirty at all. Hoep you can help.

    This seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support.
    You may find the Commercial Laserjet board here.
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    The article for the printer is:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...
    This may be the reason why a previous response was not provided or why it was buried..
    Hope this helps!
    Help the community by marking this post as a solution if it solved your issue!.
    If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

  • Color LaserJet 5550 Printing Issues

    Hi All,
    I am having one problem on 2 HP Color LaserJet 5550 printers. The problem seems to be sporadic in nature, but on some full page prints, a small black line is printed across the image. I have tried running a PQ Troubleshooting test through the printer's diagnostics option, but everything seems to print fine when I do this. 
    Does anyone have any suggestions?
    Thanks!
    Message Edited by dr6figures on 11-24-2009 12:37 PM

    This seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support.
    You may find the Commercial Laserjet board here.
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    The article for the printer is:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...
    This may be the reason why a previous response was not provided or why it was buried..
    Hope this helps!
    Help the community by marking this post as a solution if it solved your issue!.
    If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

  • HP Laserjet 1100 Print Issue

    I have above printer connected to Windows XP Pro 2002 SP2 laptop system.  When sending print job to printer the print queue appears to process normally (job shows up, changes status, then disappears).  However printer never responds:  lights do not blink and nothing prints.
    I disconnect the printer and connect it to a Windows XP Pro 2002 SP 3 system (using same printer cable) and printer operates correctly!  So the printer cable should be OK.
    I connect a different printer--a Canon--to each computer system and it works correctly.  So the print cable port on the laptop should be OK.
    I downloaded the latest driver for the 1100 from HP site onto the laptop, removed the printer defn and re-added the printer...same problem.
    Any thoughts as to why the printer is not responding when sending print job?  Printer is still good...hate to toss it in the trash.
    Note that these 2 computer systems are stand-alone (no networking between them) as is the printer.
    Thanks.

    Hi there.  This is funny, or sad really.  I have the exxact problem.  When it doesn't print it says this printer is not connected.
    That just can't be.  What about firmware?  While nosing around the HP site I noticed it says firmware needs to be updated.
    I'm not sure how to do this.
    Have a great day,
    Zarifa

  • HP Laserjet P1505 printing issue

    I am a PC person and MACs are new to me so I'm not sure how to get this printer to work at the office.
    I've installed it and it will print one or two time and then everything gets stuck in the queue. I can't resume and end up having to delete the jobs, restart and try again. I've gone to the HP site and installed their driver and software but it still does the same thing.
    Does anyone have any suggestions for a MAC newbie? Is there a better printer out there for the MAC than this one?

    Hi snirpy, and a warm welcome to the forums!
    Try this 1st, Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions, reboot once more.
    Which exact Mac do you have, btw?

  • HP Laserjet 1005 printing issue..please help!

    Hi there
    I am having a problem with my printer. I bought it back in sept 09 and its been great until recently. I will be in the middle of printing a document on the correct letter size and i will get a error message on my computer telling me to load paper when I already have the paper loaded. The rest of my document will not print and it will sit in the queue. I then have to restart my computer, unplug and plug back in the printer to get it to work everytime. Its getting very annoying. I made sure all the drivers are up to date. Any suggestions???

    we have scan problim my Hp1005 all in one printer is working but scaner is not warking. erroe no.13

  • Laserjet p2015 has switched itself to DHCP. Now what?

    A laserjet p2015 printer has switched to DHCP but our network uses static IP addresses.  It has no control panel and buttons to change it back.  The config page lists the IP address as: "configuring".  How do we communicate with it to change it back and start printing again.  I am using Win XP.  Thanks.

    The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
    You may find the Commercial Laserjet board here.
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    Hope this helps!
    Help the community by marking this post as a solution if it solved your issue!.
    If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

  • Home Network Vista PCs Cannot Print To LaserJet P2015 on Home Network

    Here's the scenario and problems I am having...
    I have a home network with 5 PCs - some Vista 32-bit, some Windows 7 32-bit.  On one of the Vista PCs, a HP LaserJet P2015 is connected to it directly via USB, but it is also connected to a home network via a Linksys router.
    Every PC was able to print fine to this printer, UNTIL I upgraded the PC with the printer connected to it from Vista to 7.  Now, there are two issues:
    1)  Any Vista PC shows that you can connect to the printer, but it says UPDATE DRIVER.  From the PC that is now Windows 7, it shows 3 drivers available to share:  X86, X64, and ITANIUM.  ITANIUM is uncheck, the others are checked.  Apparently, the X86 driver is NOT for Vista, because it either does not install the driver, or it does install but it is not recognized - even when installing the VISTA driver for P2015 from the HP website, it continues to say UPDATE DRIVER.  I have tried everything that I know of and can not figure this out.
    2) The Windows 7 PCs (other than the one that has the printer connected to it) CAN print to this printer, but now, it is VERY slow, whereas before the upgrade of that one pc from Vista to 7, it printed at normal speed.
    So, these are the two issues when the printer-attached PC was upgraded from Vista to 7.  Obivously, issue 1) is much more important at the moment, but I have to believe that whatever is going on here is related to both issues.
    Any suggestions or help would be greatly appreciated as this is driving me insane.
    Thanks!
    Andy

    Anybody have any suggestions...?

  • How can I print an envelope from the template Cards and Invitations on my HP Laserjet P2015?

    I have been trying to print an envelope in Pages 09 on my mac from the template called Cards and Invitations. I select a template that is 5.75 x 8.75 inches. When I go to print this envelope with my HP Laserjet P2015 and correctly load it as the manual says, using tray 1, etc., the envelope does not print correctly. The preview shows the correct orientation, but it doesn't print correctly. I have seen that many others have requested information about printing in Pages. Has this situation been corrected yet? The #10 envelope template under Business forms in the template section, works fine. My printer supports envelopes of various sizes, so it must be something in the software for Pages that is the problem. Perhaps you can enlighten me on this problem. Thanks,
    judithfromaz

    Judith
    Perhaps you can enlighten us as to what "does not print correctly" actually means.
    Miss-spells your name? or what?
    How have you set up your Page set-up?
    It has to agree with how you are feeding the envelope in and what printer driver you are using.
    Peter

  • Printing problem-new HP Laserjet P2015 and VERY slow printing-

    I have a new HP Laserjet p2015, and while it does print, it is VERY slow—typically about 1 page per minute even for plain black-and-white Word documents. Much time spent with HP support, even got a new new machine… they're out of ideas and think it might be OS related…
    Where do I begin to troubleshoot this?
    Printer is connected directly to computer via USB.

    I have downloaded new drivers, removed and added the printer multiple times, etc. As I mentioned, I've spent a few hours with HP support, tried new USB cable, even got a new machine. They now believe it's something with my system.
    Any reason to believe that reinstalling my system software will help?
    By the way: Printing from Text Edit is not faster. Or if it is, not very. In any case, it's not a realistic solution

Maybe you are looking for

  • QuickTime 7.6 upgrade for Tiger breaks system

    I am also having problems on Tiger (10.4.11) after upgrading to QuickTime 7.6. Upon reboot after the install completed, I wind up with the login prompt on the console (not the login window, but a true unix login prompt). Logging in and dumping the la

  • Is there TOC feature in Pages for iPad?

    Is there TOC feature in Pages for iPad?

  • I need help getting my flash 9 to work

    I have been to the adobe web site forum and have tried all of the ideas they have suggested and non of them have panned out. the only thing I have not tried as of yet would be installing subinACL and running it, I thought I would email you before I d

  • Can't arrange apps on iPad 2

    Just got my new iPad 2 but I can move apps from screen to screen. When I get it moved to the edge it just bounces back to it's original spot. I can rearrange using iTunes. Any help ?

  • Mac does not start

    My Mac starts with the sound, then does not continue.