HP Laserjet P2055dn Paper Jam Tray 2

Hi can anyone help - have a laserjet P2055dn Product No. CE4549A, error message saying "paper jam in tray 2"
there is no paper jam and when you press clear it prints the page! does this everytime,any ideas?...
PS Tray 1 works ok

Hi AngW; welcome to the forum.
Hope you are doing well.
I feel that more people will be able to assist you in the business support forum due to the fact, This is a commercial product. I suggest posting in the forum for HP Business Support for a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of luck;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Similar Messages

HP Laserjet 1010 paper jam issue

I know this is not specifically an Apple problem, but I have spent days searching for a solution elsewhere with no luck, so I was wondering if anyone here could help?
My HP LaserJet 1010 had some issues with printed pages not coming right through - they jammed right at the last minute when most of the page was out.
After carefully removing the sheet, the paper jam light is constantly flashing, despite there being no paper in sight. No amount of resetting, cleaning etc has any effect. Neither do the rollers move any more when it is switched on, as they are supposed to.
When I try to print, the driver program gives the error:
"Printer Error: The printer needs attention"
Any ideas for how to solve this would be much appreciated.

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

HP Laserjet 2430dtn Paper Jam Error

I have got a HP Laserjet 2430dtn and the bit of plastic for the rear paper jam sensor has broken off the printer and as such I now get a permanent 'Rear Paper Jam' error.
Is it possible to disable the sensor so that I can still use the printer or is the printer dead?

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

Laserjet 1018 paper jam on way out.

Hello,
My printer prints some pages and then one (white page not printed) stucks on half way out. Paper jam message appears on pc.
I cleaned everything inside, then I changed the pickup roller with a new one but same thing happens.
If I send 4 pages to print are ok. If I Send 20 paper jam at 18 ..
The information for what to do if a paper jam happens does not help me for this problem.
Thank you.

Hi @Andrant ,
I see that you are experiencing issues when printing multiple pages, the paper will stop 1/2 way through and you get a paper jam message on the computer. I would like to help you resolve this issue.
It sounds more like a communication issue, which is causing the printer to stop printing in the middle of the jobs.
What file format are you printing? (PDF)
Try cutting the pages being printed down, the larger amount of pages could be stopping the Print Spooler on the computer.
Did you download and install the latest drivers for the printer, or are you using the Windows Classic drivers?
HP LaserJet 1018 Printer Drivers.
I have provided a document with some steps to try to see if that will resolve this issue, by checking the driver installed and updating it. Wireless Printer Prints a Partial Page or Fails to Print All Pages in Windows 8.
Go to Step 3 for the update, then click the link for Workaround and under Step 4, go to steps 8.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I have a hp 8150 printer I keep getting a paper jam only when tray 3 is out of paper jam from tray

I keep getting a paper jam in my hp 8150 printer when tray 3 is empty and the first sheet try to pick up from tray 2 it seem to jam at the pickup rollers. Yes, I replaced the rollers and it always seem to jam when tray 3 is empyt & it try to pick up the first paper from try 2

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP LaserJet P3015 phantom paper jam?

Hi,
We just bought two new HP LaserJet P3015 printers in the last month, one works well while the other seems to have a phantom paper jam. We seem to notice it when someone is printing a longer document, say 10+ pages. The printers will stop printing, the red light will come on, and the screen will ask to open the top and remove a paper jam. Once you open the top and close it, and hit OK, it will continue to print. I have gone through t he machine top and bottom and cannot find a scrap of paper in there. The other machine that is working well is using the same type of paper, and actually sees a great volume of printing.
We have updated the drives on the computers. Any suggestions?
Cheers, Paul

Have you upgraded to the latest Firmware? You can find it here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3815801&...
I didn't notice a specific fix listed for the issue, but it's good to have the latest FW. Also if you have one device that works and one that doesn't, it might be good to see if they have the same FW version. This will be listed on the configuration report.
I also found a reference to a change to the duplexer pan design.
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1447911
The fourth post includes a picture showing the difference.
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

Paper jam in color laserjet 2840. broken paper removed, error paperdraw stays in display. Windows 7

I had a paper jam in my HP Color LaserJet 2840 printer. I removed the broken paper. Then it hapenned again.
Removed the broken paper for the second time and now the error about the paper draw stays in the display.
Also when I restart the computer os turn off the printer. I also looked in the inside of the printer but I can't see anything.
This question was solved.
View Solution.

The troubleshooting page here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Laserjet CM6040MFP always paper jam on fuser when printing full photo in plain paper

Hello,
My office using Printer HP Laserjet CM6040MFP, but i have problem.
The printer always paper jam on fuser when printing full photo in plain paper. i don't why, but this problem occurs on other printer with the same type.
please help me
- Product Name: HP Laserjet CM6040MFP Q3938A
- OS Installed: Windows 7 64 bit
Regards,
Milannerz
This question was solved.
View Solution.

Hi -
I can't tell from your post which specific jam you are experiencing.
I found the following on the HP.com support web site at
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01450544&jumpi...
On this page are a lot of possible jam causes and solutions. This one is a description I think sounds similar to your report.
Common causes of jams
Cause: When printing on lightweight paper or on jobs with heavy toner coverage, paper is wrapping on the fuser causing Fuser Delay Jam or Fuser Wrap Jam messages.
Solution: Set the LIGHT MEDIA optimize mode on the Print Quality menu to ON .
Although I am an HP employee, I am speaking for myself and not for HP.
--Say Thanks by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as Accepted Solution

SNMP MIB file download needed for Laserjet 5550 and 1505n. Paper out, Paper jam etc.

Please assist me. I need MIB files for SNMP messages like paper out, paper jam, etc. The printers are LaserJet 5550 and 1505n. HP rules.
This question was solved.
View Solution.

Thank you for the help. I found out in a different manner but here it is:
On the rightmost side you can see the adress and in the middle the data type and name. They are all at position 0.
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_PaperJam,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.9
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_PaperOut,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.8
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_PeripheralError,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.6
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_ConnectionTerminationAck,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.5
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_NewMode,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.4
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_InterventionState,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.3
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_AtBusy,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.24
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_TcpBusy,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.23
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_LlcBusy,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.22
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_NovBusy,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.21
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_Reserved,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.20
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_PaperState,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.2
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_PaperOutput,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.19
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_Printing,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.18
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_DoorOpen,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.17
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_Initialize,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.16
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_Wait,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.15
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_Busy,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.14
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_IoActive,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.13
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_MemoryOut,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.12
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_PagePunt,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.11
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_TonerLow,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.10
syDeviceValueDefinitionWithVariableAddress,0,SnmpIntegerSPS,HP_LineState,SnmpIntegerSPS2ScadaInteger,Y,N,N,DIN,0,0,0,1.3.6.1.4.1.11.2.3.9.1.1.2.1
I hope it's useful for someone also.
Best regards to all forum users!
Cristian

Hp LaserJet CP1515n Printer Paper Jam, Cleaning Mode and calibration problem.

We have Two no. Hp Laser Jet CP1515n Printers,
We are facing repetatively the following problems.
Paper Jam, Cleaning Mode and calibration problem. even after hp has replaced that printer twice..
Pl. help me to sort out the problem.

after 1 or 2nd page printing it display paper jam problem, after clearing the paper jam it goes in initialization mode. so we have to spent minimum 5 min. for taking one print out...
Pl. help to solve the problem..

Paper Jam in printer HP Laserjet 1010

Dear sir,
while I was printing paper jam occured and prienter stopped working. I tried to remove the paper I opened the top cover and tried to pull the paper out but it was stuck I couldn't removed it! I do not want to use the power to remove the A4 paper.
Is there another removable cover ?
note that I tried also to take the toner out but it is stuck.
Please support.

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
http://www.notaryrotary.com/archive/forum/2005/October/Slow_Printing_Problem_Resolved_If_anyone_is_i...
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 2200dtn paper select issue

I have an HP Laserjet 2200dtn connected via jet direct with a direct ip. I can print to the device with one issue. All print jobs using the "Automatically Select" option for paper tray go to the manual tray and require me to tell the printer to continue. Prior to Snow Leopard the driver would go to the first available paper feed drawer (if paper was in manual it would go there, otherwise it went to either tray 2 or tray 3 on its on). Any Ideas? I would rather the printer automatically select tray 3 to print from and have me manually select tray 1 when I need it.
Thanks.

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

Paper Jam

I have an HP laserjet 2430tnd printer. Everytime I turn it on it picks up paper from tray 2 or 3 and jams 3 pieces.
If I print from tray 1 it works fine. replaced fixing unit, had no change.

Hello nfc,
The product you have is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Paper Jam videos

If you have a paper jam, the following videos will give you the HP accepted solutions for fixing a jam. The videos do not explain how to bypass broken parts that may be causing a jam, but they do explain (and show) the best way to resolve a paper jam.
This first video is for the HP PSC 1210. The steps are the same for all videos in the HP PSC 1200 series.
This video is for the HP Deskjet D1660 printer.
This video is for the HP Laserjet M1319f.
This video is for the HP Laserjet P1005.
This video was created for the HP Photosmart C5580 All-in-One. The steps are the same for the following printers.
» HP Photosmart C5540 All-in-One Printer
» HP Photosmart C5550 All-in-One Printer
» HP Photosmart C5240 All-in-One Printer
» HP Photosmart C5250 All-in-One Printer
» HP Photosmart C5275 All-in-One Printer
» HP Photosmart C5280 All-in-One Printer
» HP Photosmart C5283 All-in-One Printer
» HP Photosmart C5288 All-in-One Printer
» HP Photosmart C5290 All-in-One Printer
I am an HP employee.
This question was solved.
View Solution.

Printers usually have different paper pick torque levels depending on the paper type it is trying to print on. Check the print properties to make sure that the paper type chosen is the correct one for the type you are printing on. As a test, load some plain paper in the input tray, open a MS Document, click print, click print properties, go to the Features tab, change the paper type to plain and then press Apply. Print out the document and hopefully this time it does not jam.
Binary_Zen (worked at HP )
Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

LaserJet 2100 paper feed

I am trying to get my LaserJet 2100 up and running after several years of no use. Everything is looking "ok" except the paper feed. After I print a page and it is discharged into the tray, a second sheet is fed about halfway and stops. Then when I try to print another page I get a paper jam signal. Paper size on my page set up is 8 1/2 x 11. I have tried both of the drivers that are listed on the HP site. I am running XP on a Dell Inspiron 6000 lap top. It only has USB ports for printing, so am using an adapter to interface with the printer. It is set up to run through a virtual printer port via USB.
What to Do?

I have experienced this on some other devices, so I will share the following ideas:
First, by your description, this appears to be a hardware problem rather than anything to do with connectivity although you mentioned it. Specifically, the paper feed mechanism which relies on friction feed to pick up the paper. It is picking up more sheets at once than it should. The top sheet gets pushed off, but due to extra friction from the paper pickup roller, a second sheet also gets pushed out of the tray, but lags behind the first sheet and only partially makes it way though the paper path.
Due to the "several years of no use" as you mentioned, it is possible the rubber on the paper pickup roller has dried out over time and become a harder material. That could affect the amount of friction and how it contacts with the paper for paper pickup.
Here is a test you can run:
Try varying the amount of sheets you have in the tray. The tray is spring loaded, so it contains a spring which pushes the paper up against the pickup roller. Often the amount of paper you have in tray will affect how much that spring is enguaged, and this will affect the friction against the paper pickup roller. Try changing the amount of sheets you have in the tray.
If that test does not show any improvement, try using a different paper or replacing the paper pickup roller.
Just some ideas...

HP Laserjet P2055dn Paper Jam Tray 2

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