HP LaserJet P3005dn not duplexing after update

We have a user who, after installing the latest (v. 2.7) HP Printer Drivers, can no longer print to an HP P3005dn printer and use the duplexing feature. The Duplex box is greyed out when they try to select it. Previously they were able to print using the duplex feature of the printer. They are printing to this printer over our LAN.
Does anyone have any ideas about this?
Is there a fix for this?
MacPro OS X 10.6.8

Sorry you're having problems with your PC. Since you mention an update I'd recommend starting with a system restore (not recovery) that returns your system to a point in time when it was working properly.
Click HERE for how to perform a system restore if you need assistance. If HPSA works after the restore you can attempt to update it again. Hopefully the update will load and run correctly this time.
If a system restore and re-update do not successfully remedy the issue then you may want to uninstall and reinstall the HPSA. If you need assistance with that let us know here on the forum.
Thanks for being an HP customer!
My response is my own and not HP's.
If this solves your issue please mark "Accept as Solution."
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