HP Laserjet p3005x - jamming during all duplex print jobs

We have recently aquired a used HP Laserjet p3005x printer that jams under the print cartridge during every duplex print job. The message in the printer log is Event 13.05.00 "Fuser output - Paper late jam"

A batch file was created to restart the spooling service when this happens, but as stated earlier this is not a permanent fix.

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PAPER JAMMED DURING MANUAL DUPLEX PRINTING

I had a paper jam, now, i only needed to print particular pages (booklet format here) but MS word crashes whenever i attempt to do so. i only need to print the last half of the booklet, please help.
Thanks!

Hi @DYSSE
I know what I am about to ask may sounds strange, but how many pages is your file? Please take a look at the following post I found in the Microsoft Community Forums;
All of the responses are bogus, I tried them all! I HAVE FOUND THE ANSWER! For some stupid reason MS WORD 2010 does not like an ODD NUMBER OF PAGES WHEN PRINTING MANUAL DUPLEX BOOK FOLD DOCUMENTS.
I tried all of the solutions and one day it worked, my document printed!!! I usually only have a 3 page Sunday School Teaching document, front page, and 2 inside pages of a single sheet of paper. I have to print it to a PDF document first to get it to print book fold. This day it was unusally long at 4 pages and it PRINTED WITH NO PROBLEM! I thought a recent MS Update had done the trick. But the next week I again had the printing problem! So I went back to the previous week's document and it printed fine again. Only difference was the number of pages from one week to the next. So I went some of my older documents that had 3 pages, inserted a few carriage returns to make my document 4 pages long and Voila! It works. I thought it would work the same way with 5 pages (bad), 6 pages (good), etc...but that wasn't it. You have to make your document a multiple of 4 pages (booklet page count). So add some carriage returns to your document to make it a multiple of 4, 8, 12,16, 20, etc!
Work around - make your document a multiple of 4 book folded pages.
MICROSOFT, GET IT FIXED!!!!
- Source
Please let me know if this solution works for you.
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Sunshyn2005 - I work on behalf of HP

Paper jam issues when duplex printing

i am having a paper jamming issue whenever i attempt duplex printing. As of now my machine is unable to print due to a paper jam. I have removed all the paper within the machine and the error message "carriage jam" is still appearing. Please help

By the way, a carriage jam is different from a paper jam. A carriage jam indicates the carriage cannot move, or possibly that the sensor that detects the carriage movement has been damaged.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Laserjet 3015; Win 7; no duplex printing

I just upgraded to a new computer with Windows 7 using my old Laserjet 3015 (3-in-1) printer. Old setup with XP I could print duplex (printing on both sides). Now I cannot with Win 7.. I checked both printer-properties and printer-preferences for duplex printing.,Doesn't do duplex. I downloaded a new (?) driver for PCL5, no change. Called HP Help, after 1/2 hour and checking the same, did not help.
Can anyone suggest what should I do?
Thanks in advance
Peter

Hi Peter,
Please check the Device Settings configuration:
Enter Control Panel > Devices and Printers
Right click the PCL 5 printer icon, then click Printer Properties.
Click the Device Settings tab.
Locate the Two-Sided Printing Accessory option - is it set as installed?
If not, change the value to Installed.
Can you see the Two-Sided printing option under the Printing Shortcuts / Finishing tab?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Laserjet 1020 won't STOP duplex printing

I used to switch from single to double sided printing and back using the printer options / finishing / document option menu.
Now my printer only does duplex printing, even though the print on both sides option is unselected. I have removed and reinstalled printer driver with no change.
How can I get single sided printing back??

Hello,
Thanks for the post. This is an odd one, since you should have the manual duplex ability, but not fully auto. I've included a link below with some information on how to set this up. I might suggest that we try to reverse engineer this one and see we can resolve it that way. Also, another thought here, do you have or have you used another printer on this machine, we may have the incorrect driver selected.
Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00381797&tmp_task=useCategory&cc=us&dlc=en&lang...
I worked for HP but my posts and replies are my own....Thank you!
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*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

I want to set default printer settings to be used only for a specific type of application, certain documents. All other print jobs should use a different default setting for the printer.

I am printing a specific document from a web based application. This document need to be printed in landscape. So I would like to set the default settings for this specific printer to landscape. But for all other printers it should be portrait. But this does not seem to work. The browser picks the settings from the standard/default printer and uses this for all print jobs.

Embie wrote:
I was told by support that my problem was a hardware problem and that HP would not replace the faulty hardware. Great. I will replace my faulty hardware manufacturer. Simple, HP never again.
In the hour since you have registered you have posted seven messages, none of which contain any useful information that would allow someone here to help you. Please read this post then provide some details in a new thread. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? What is the problem you are having (with the printer...)?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printing Problems - HP LaserJet 2100 with USB/Parallel adapter - Print jobs 'hang'

Hoping to get some assistance with a persistent and frustrating printing problem.
I've got an older HP LaserJet 2100 that was working great until recently. It doesn't have a USB port on it, so I have it connected to my iMac (21" 3.1 gHz, i7) via a USB/Parallel cable. Up until now I have been forced to us Gutenprint (wss running 5.0.2) as the Apple provided drivers cause the printer to spit out pages upon pages of gibberish.
Recently, when printing the document (or PDF, or whatever) gets sent to the queue, but doesn't seem to fully make it to the printer. For lack of a better term, it 'hangs' at some percent (47%, 82% etc.) in the queue window and doesn't print.
A few further details that are causing me extreme levels of frustration:
I have reset the SMB and this results in being able to print one page normally, then the system returns to the problem above
OSX can see the printer and I have deleted/added it many times
Printing system has been reset multiple times
On a restart, the first page that was trying to print does print out. This sometimes happens when the log-in page appears, sometimes when I log back in to my user account.
The printer is connected directly to my iMac and not through a USB hub.
I have another printer (a new HP Officejet 6600) that works without a problem.
Thanks in advance.

This problem is most likely a deficiency in the parallel-adapter end of that cable. I'd look for another USB-parallel cable.
There used to be a special driver that worked around the limitation of the parallel adapter "data shifter" - but it doesn't appear to be available anymore:
www.buymelunch.org/printing/usbtb

All tests print out fine, but all other print jobs get caught in printer as the page exits printer

I have a HP Photosmart D110 printer. Can't print out anything - except tests - without the page getting chewed up on left corner as it exits the printer.
JoanP

Hi you can try the steps on this video
http://h30460.www3.hp.com/?rf=sitemap&fr_story=0d22534555a7583162469f89904ab9e0345bf9ca&jumpid=reg_R...
its a general solution but if after this the issue persist contact HP for a warranty replacement just take note on the steps that you performed so you will not have to do them again

HP LaserJet 4250 stalls on 2nd page of Duplex print

I work in a University IT Department where we maintain over 80 networked HP Laser printers, mostly HP LJ4250's with duplexers installed. When students send a "PDF" duplex print job, the printer quickly prints the first page and sucks it back into the printer to prepare the other side of the page, as designed. The problem is that it appears as tho the printer stalls and displays the processing message on the LCD screen. The page never spits out. If we turn the printer off and back on, the page will finally spit out, but without any print on the backside of the page.
We have tried to print by specifing the "Print as Image" option, but still the same results. We are at the point of telling students to waste paper and print single pages just so they don't have to stand there waiting for something that seems like it will never print.
Is this a fight between Adobe and HP? If so what can someone recommend other than waiting for Internet Explorer 9 and its version of reader?

Did anyone find anything on this? It's a problem that can be duplicated, and is very frustrating.
From what I have tested, the problem only exists on HP PCL Universal Drivers. I have not had it happen with with the PS drivers or the device specific drivers.
Furthermore, it seems that the second page on the PS driver re-queues or somthing, as there is a considerable lag on the print. The paper sits inside the duplexer for seveal seconds before printing the second page. It is without a doubt a driver issue in the PCL, as the Xerox Global PCL prints it just fine, but prints MS Word and outlook doucuments all wonky (as a xerox driver probably should on an HP printer).
JetDirect, Device Firmware, and Universal print drivers are all up to date on this system. And as I stated earlier, the problem can be duplicated.

Blank pages inserted during duplex printing

I just installed an OfficeJet 4500 G510g on a 64-bit Windows 7 system and configured it using the network interface. After having some initial installation problems I downloaded the latest Full Featured driver and was finally able to get everything (printer, fax, scanner) working okay. Tonight I tried my first duplex printing job and found that the output has random blank pages inserted. The first time I printed, I got page 1 on the front of the first page and the back was blank. Page 2 was on the front of the second page, page 3 on the back of that page and so forth up to another blank page between pages 6 and 7. After looking at the configuration to see if I had something set up incorrectly, I tried it again. This time I got page 1 on the front of the first page, a blank page on the back, another blank page on the front of page 2 and from then on it was correct up through page 7. I am an embedded software developer and the ability to print duplex listings is very important to me. Unfortunately, at this point I have no idea what to try next. Anyone have any ideas?
Thanks,
Dave

Hi,
I'm hoping for an answer to this problem also. Here's what I've found so far:
"I am printing statements on a double-sided stationary capable printer. To ensure that each new statement starts on a new physical piece of paper, I need to add a blank page if the previous statement had an odd number of page sides. How can I do this?
Place an invisible boilerplate line before the repeating frame that contains your data. Give it a Page Break before and anchor it to the repeating frame. Then write a format trigger that only prints the boilerplate object (and thus the page break) if it is an odd page number. "
I've tried this but it isn't working for me. I'm using this logic for printing the page:
v_page number;
begin
srw.get_page_num(v_page);
if mod(v_page,2)=0
then
return (FALSE); --if an even page don't print
else
return (TRUE); --if an odd page do print
end if;
end;
If you find an answer I'm hoping you'll share it with me. Thanks!
Katie

Why do print jobs from Firefox create paper jam in my HP printer?

Running v3.6.13 in Win7 64-bit OS on HP laptop. Printer is a wireless networked HP Photosmart C7280. Print jobs from web pages result in a paper jam every time. Print jobs of documents from other applications as well as web pages from Internet Explorer all print normally. Jobs sent from 2 Macs in same network print normally. I think I've narrowed this down to Firefox being the only app to cause this problem.
The print jobs sent from the HP laptop send one blank page through the printer in front of each printed page. Printer properties, advanced, for the printer show a "separator page" for each print job which cannot be changed or disabled, AFAIK. The Firefox print jobs send the blank page correctly but the next page on which the job should be printed is the one that jams and stalls the printer. I remove the jammed paper, reset the printer and nothing more happens - the job is ended, nothing in the queue.

Hi @annmade ,
I will certainly do my best to help you remove the rest of the paper jam inside the printer.
I have provided some documentation for removing paper jams. Please go to page 69 of the manual.
HP Color LaserJet CP1210 Series Printer.
I would suggest to try running a plain piece of paper through, by running a cleaning page through the printer. It might help since you are unable to access the rest of the pieces of paper inside the printer. Resolving Print Quality Issues. Go to Solution six: Clean inside the product. I don't have any documents for disassembling the printer.
If the issue continues, please call our technical support at 800-474-6836, to see if they have a replacement option for you or a trade in option. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Adobe Reader 8 prints head-to-toe on duplex printer...

I'm working with Adobe Reader 8.1.1 and Windows XP Pro. Using HP Color LaserJet 2605dn, which has automatic duplex printing capability.
I have PDF files that contain several pages. When I set the 2605's "Preferences" to print duplex (print on both sides of the page), it prints the pages "head-to-toe" - page 1 is right side up, page 2 (on the back of page 1) is upside down, page 3 (on the 2nd sheet of paper) is right side up, page 4 (on the back of page 3) is upside down, and so on.
I've experimented with the various settings in Reader's Print dialog box, but nothing makes all the pages print right side up.
I don't know the source of the problem: the multi-page PDFs I'm trying to print were not all created by the same person or software. Duplex printing works correctly when printing multi-page documents from other kinds of software (e.g., Microsoft Word and various databases).
Any suggestions?
Thanks, John

I put this aside. The only thing I can think of, is installing earlier verisons and testing those. I'm not sure Adobe will assist on this issue since Adobe Reader is a free program. I'll post any solutions that come this way.

Duplex printing stoped working after one of the recent updates.

Hi,
For some reason my HP Laserjet P3015 stoped printing duplex. Some dialogs show the "beidseitig drucken" option and I can check this and get duplexing. But I configured duplexing in the HP printer settings and it is ignored. I had system settings from earlier times with the option enabled but they seem to not work any longer. So how do I set up a printer to print duplex from all applications?
Thanks for helping me saving trees!
Best
Stefan

It is possible to set duplex as the default setting via CUPS - the core printing system used in OS X. Using a web browser you open an internal web page, select the printer you want to modify, make your changes and then save this as the default. Then when you print, this setting will stop you from having to access the driver menus.
But there is a caveat to this setitng being used and that is based on the application being used. If the application uses or involves the default print dialog in the print job submission, then you will get a duplex print job. But there are applications that bypass the default print dialog and will therefore submit the print job without the settings you have set. The Print icon in Word for Mac 2011, part of the MS Office 2011 suite, is an example of the print dialog and thus the default settings being ignored. But if you select File > Print in Word, this will invoke the print dialog and your defaults will be honoured.
To access CUPS, open Safari and type
http://127.0.0.1:631/printers
Note that for OS X 10.8, the CUPS page is blocked by default. To enable it, open Terminal and type "sudo cupsctl WebInterface=yes" (without the quotation marks). Enter the admin password when prompted and then refresh the browser view.
With the CUPS web page open, select the printer you want to modify. Then from the Administration drop menu, change to "Set Default Options".
This will show a new page with some menu headings (links). You may have to check each one but one of them will have the duplex (or two sided) setting. With the option selected you then need to scroll down the list to the bottom of the page where you will see the ‘Set Default Options’ button. Click this and you will then be presented with an authentication window. Enter the account name and password that has been set as the admin for this Mac. And then press the Log In button. You will then see another page stating that the information change is completed.
You can now check that the change has been successful by selecting to print this page from Safari. With the correct printer selected, change to the relevant menu to ensure you modification has worked.

Cancel all print jobs via command line

Hi there,
I'm trying to write a logout hook that cancels all existing print jobs on my client machines.
From the man pages of lprm I believe it should be:
lprm -
But when I run this as root I get the following returned:
lprm: The printer-uri attribute is required!
I used to run this using Apple Remote Desktop under 10.4 and it worked fine, it doesn't work now either remotely or as admin on the client itself.
Have things changed under Leopard?

Hi
+*". . . Have things changed under Leopard? . . ."*+
Absolutely. Did you have any doubts? For example apropos has disappeared yet the man page is still there. Its not the only thing that has disappeared. Clearly nicl had to go because of NetInfo's demise. These are just some of the differences I've found. No doubt there will be others?
You could look at the man pages for cancel and lp. They appear to be the same thing. Might be up to what you want?
Tony

Print Queue will not remove print jobs

I am running Windows Server 2008 R2 Standard. I have a Printer HP LaserJet P4015n set up as a network printer thru DNS. The printer is working fine all print job will come
out. Each time I send a print job to stays in the queue with the Status "Sent to printer". If I send another print job to the printer it will print out however the job will stay in the queue. I have added the printer to a user’s machine and they were
able to see all the print jobs in the queue. I have stops and started the spool however it does nothing. I have already reinstalled the printer but it has done nothing to help.
After about 5 - 10min of the jobs are sitting the in the queue they delete themselves.
Does anyone know of anything I can do about this?

Hi,
Thanks for the post.
Here is something I need to confirm:
1. Does this issue occur with other network printers?
2. Does this issue occur when printing a text file?
If this issue just occurs with HP LaserJet P4015n, it is caused by the specific printer driver.
Now please perform the following steps to troubleshoot this issue.
Clear spool file
1. Stop the spooler by doing the following:
a. Click Start , Settings , Control Panel , Administrative Tools , then Services .
b. Scroll down the list of services for the Print Spooler.
c. Right click Print Spooler and click Stop .
2. Delete the spool files
a. Open My Computer.
b. Go to C:\WINDOWS\system32\spool\PRINTERS\ .
c. Delete all of the files inside of this folder.
3. Restart the spooler.
a. Click Start , Settings , Control Panel , Administrative Tools , then Services
b. Scroll down the list of services for the Print Spooler.
c. Right click the Print Spooler and click Start.
Change the spooling format
Set the spooling format to RAW, and then try to print directly to the printer instead of spooling the print job. To do this:
          a.       Click "Start", point to "Settings", and then click "Printers".
          b.       Right-click the printer that you are using, and then click "Properties".
          c.       In the Advanced tab, click "Print Processor".
          d.       Set the default "Data type" to "RAW" for both "WinPrint" and "ModPrint".
          f.        Click "OK", click "OK" again, and then close the Printers dialog box.
Does it work?
Hope this helps.
Miles
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HP Laserjet p3005x - jamming during all duplex print jobs

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