HP laserjet pro 200 color m251n reset

Hello, I receved my HP Lasejet Pro 200 m251n yesterday and unfortunately we did not get a good start together. When printing colors, the colors are not aligned. I have printed a few diagnostic pages that just confirm the issue. Reading the forums I found that recalibrating could be helpful. Unfortuately after ~15 recalibrations nothing changed. Some users on other model are reporting that a NVRAM reset could be a solution. Unfortunately I did not find a way to do this on my M251n. Can it be done ? Should I try it ? Or should I send the printer back ?
Thank you.

Hi @jbjoret ,
I see that you are experiencing alignment issues with this printer you just received yesterday. You ran multiple calibrations with the same issue. I can help you out.
Print a Diagnostics Page to see if you have the same results. Trying to determine if it is a hardware or software issue.
Go to Setup, Reports, arrow down and select Diagnostics Report.
Here is a screen shot.
I have provided a document with more steps for running a cleaning and checking print driver settings.
Troubleshooting Print Quality Issues.
Make sure the paper type is selected to the media that you are using, not the default setting unspecified.
Please provide the following information so I can assist you better.
What were the results of Print Quality Page?
What are the Ink levels?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
I can send you that reset information in a private message.
In the forum beside your handle name just click on the envelope to view it.
Update the printer's firmware. Just to rule that out. HP LaserJet Pro 200 color Printer M251nw Drivers.
Select your operating system, click next, click the link for firmware.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Similar Messages

HP Laserjet Pro 200 color M251n unresponsive in Sleep Mode

Printer: HP Laserjet Pro 200 color M251n
Firmware: 2014-06-04 , Version 20140521
Problem:
Since the latest Firmware update the printer is unresponsive in Sleep/Standby Mode no Events (all configured to wake up the printer) will wake the printer up. Even to connect via Webinterfac the printer is not responding. Ping also Fails.
Tried to connect the printer to another Printer Switch Port/ wall plug changed network cables nothing worked.
The only solution is to hard reset the printer (power off/on) to get the printer working again.
Played around with the EcoSmart configuration but doesn't matter what is selected there its always the same that the printer stuck in Sleep/standby mode and won't responde.
Is there somewhere the old FIrmware to be downloaded to try a downgrade if this would help?
I really don't think there is anythink else I could try.
This question was solved.
View Solution.

we are on a comany network and I guess our network won't be the problem (cisco switches for our printer lan)
in the meantime we replaced the HP Printer with a small xerox printer as we still have warranty we might give it back to vendor.
I don't think there is any issue related with network settings if none of the wake up events are working.
Bad Firmware I would call it.

Ready 2 download error on Laserjet pro 200 color m251n printer

I have a laserjet pro 200 color m251n printer that suddenly gives "error 2 download" can anyone profer solution on how to clear this error.
I tried using the firmware downloaded from hp site but gives "Fatal erro 7 while erasing.
Please somebody help me. It's very urgent.

Hi Seun1965,
I see you are getting an "error 2 download" message and can not complete the firmware update. Please complete the steps in the following document; A 'Firmware Corrupt Ready 2 Download' Error Message Displays on the Control Panel.
If the issue persists, I recommend calling HP and letting the know the issue as well as the steps you have already completed. It may be helpful to even let them know you completed all of the steps in HP document #c03109721.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. Even if the printer is out of warranty I suggest still calling HP to see if there is something they can do to help.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Laserjet Pro 200 color m251n web interface password reset

In past days I changed ip range in my net and when I needed to set the new ip in my printer I discovered I forgot the web interface password.
My printer have not touch display and for security reason I disable uso of menù from display. now I need to reset it. For my is good reset the printer as factory config. could you help me?best regards

Hey , Welcome to the HP Support Forum. I see that you're locked out of your HP LaserJet Pro 200 color Printer M251n's Embedded Web Server (EWS). I would like to help. There is only one way to remedy this issue. I will private message you the steps to complete a reset that will ideally clear out the password. Note that completing this step will reset your printer's wireless configuration, ePrint address, and other customized printer settings. If you have created a custom @hpeprint.com address it will be permanently erased. For more information on custom ePrint addresses, click here. Let me know if this works out for you. I f I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thanks for reaching out. Have a great day!

Hp laserjet pro 200 color m251n factory reset

My hp laserjet 200 M251n has stoppped working, won't print and no display in LCD panel, only power light is on.
I'd like to try a factory reset but the only option in the manual is via the menus and the "OK" button which of course is not working.
Is it possible to do a cold (factory) reset on thsi printer?
Thanks.

Hi,
Please check your inbox for the steps on how to perform the reset.
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

LaserJet Pro 200 color mfp m276 Printing issues

I have had this printer for about a year now. Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax. I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines. It gets so bad there is more ink on the paper than white when it does this. Have tried everything I can think of to cure this to no avail. I am running hp cartridges and just plain white paper. Any ideas as to how to fix this. These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand. I use this in my office and can't have important faxes coming across with all these lines so I can't read it. I posted this Saturday and still waiting for someone to respond.

Hi @RandallRaley ,
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw. The fax forwarding feature no longer will forward a fax.

I am using the HP LaserJet Pro 200 color MFP M276nw. Is it possible to forward the fax as a email instead of printing it out? The current fax forwarding feature only supports forwarding to another fax number but not email. If fax forwarding to email is not support, is there any other solution?
Albert

Hi @Albert1024 , I understand that you aren't able to forward the faxes. I can help you today.
You can only forward that faxes from the printer to the fax number.
Check to make sure the Fax Forwarding didn't get turned off and it is still showing the correct fax number.
1. From the Home screen, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Receive Options button.
4. Touch the Forward Fax button, and touch the On button.
5. Use the keypad to enter the fax-forwarding number, and then touch the OK button.
Turn off the Private Receive.
1. From the Home screen, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Private Receive button, and then touch the Off button.
Clear out the saved faxes, to make sure this isn't causing any issues.
Go to Setup on the printer, Services, Fax Service and select Clear Saved Faxes.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
If you are still having issues, we can try a full reset on the printer.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276nw Wireless option is gone!!!

I have a HP LaserJet Pro 200 color MFP M276nw. The blue lit wireless icon used to stay on steady and all was fine for quite a while, then the Blue icon would start flashing like it lost it connection to the wireless router. I would just recycle the power on the printer and let it reboot. Usually it would connect with the router again but, it's been getting worse lately. I figured I would try to the latest firmware to the printer as maybe there was a clitch with the original firmware.........Well, now I get no blue wireless icon and the wireless menu disappeared from the touch screen. I tried to access the wireless settings in the web browser, the program said "this product does not support wireless connectivity.......WHAT?!!!!! I tried a "cold reset" on the printer to clear everything and still have no wireless option. I suppose its going to stick with the same firmware that was last installed. I did notice that the printer lists itself with an "N" at the end of the model # on any printed report instead of the "NW" its supposed to be. I did download the printer firmware from the Pro 200 color MFP M276nw support page. it's acting like it now has the firmware for the non-wireless version of this printer. This is the firmware I used
file name:
M276_colorMFP_Series_FW_Update-20140521.exe [1/1, 14.32M]
. Any Ideas how to fix this? Seems like this is the wrong firmware for this printer. Everything else appears to work ok.
Bob

****UPDATE**** After running a few copies through the printer the wireless feature showed up again. The printed reports started to show this printer with the "NW" at the end of the model number instead of just the "N". After a few minutes it all went away again. Seeing the correct model number show up for a few minutes made me believe the correct printer firmware is installed. To make this a short story, I ordered the wireless PCA assy (Small internal wireless circuit board, HP part #1150-7940) and replaced it. It's been working great for the past few days( since the board was replaced). Apparently, if the system does not see a working wireless board it defaults to the non-wireless model number and the wireless option disappears from the menu screen. The other thing is there apparently is no fault code that covers this type of failure.....frustrating, to say the least. I will update if this is not the fix but, it looks like I got it!
Thanks!!!!!!!
Bob

HP LaserJet Pro 200 color MFP M276 - new - Device error and Cleaning cycle issues

HP LaserJet Pro 200 color MFP M276 - this is a new printer a friend purchased at Staples. It connects WiFi okay and prints when prompted to but it then does a "Cleaning" cycle after every print job. It also displays "Device Error" at the same time. It has been powercycled as instructed and the error continues to reappear and the "Cleaning" cycle continues as well after each and every print job. My friend paid Staples to set up this printer to a new Acer Laptop and D-Link router he also purchased before he brought them home. He was told everything works fine .. they lied .. Laptop and router have no issues .. just the printer. The Laptop sees the printer okay and software is installed without issue. Any ideas why the "Device Error" and "Cleaning" cycle after every print job is happening? He is on the verge of taking the whole outfit back as Staples has not assisted him and instead directed him to download the manuals from HP. Any suggestions are appreciated

Have you tried a hard reset on it? I know you said you power cycled it, but a hard reset is sometimes different than what some people consider a power cycle.
Follow these steps to perform a hard reset on the printer.
1. Press the Power button to turn on the product.
2. With the product turned on, disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
5. Plug the power cord back into the wall outlet.
6. Reconnect the power cord to the rear of the product.
7. If the product does not turn on by itself, press the power button to turn it on.
Try that out and let me know if it helps.
Best of luck,
Kyle
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Touchscreen Laserjet pro 200 color MFP M276nw

I have a HP laserjet pro 200 color MFP M276nw since 2 months. Since yesterday the touch-screen does not reacts anymore when I select an item. I just can touch the help icon, the home icon and the return icon. But when the touch screen is in sleep-mode I can touch in the middle of the screen and it wakes up.
So I don't know if it is a problem with the touch screen or it is a setting.

Hi @Netiv ,
I see that you are experiencing issues with the touch screen not working on the printer. I will do my best to help you.
With the cyan toner being low, shouldn't affect the display on the printer. It will just cause poor quality printing.
Did you already try the hard reset?
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I will send you another step to try in a private message. It may not work though if it is a hardware issue with the printer itself. In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276 -Device error and Cleaning cycle issues

This printer (HP LaserJet Pro 200 color MFP M276) will print 2 pages, clean, and then give an error message. It does this consistently. I have tried the suggestions posted in other forums and I have not had any luck. Any suggestions??

Have you tried a hard reset on it? I know you said you power cycled it, but a hard reset is sometimes different than what some people consider a power cycle.
Follow these steps to perform a hard reset on the printer.
1. Press the Power button to turn on the product.
2. With the product turned on, disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
5. Plug the power cord back into the wall outlet.
6. Reconnect the power cord to the rear of the product.
7. If the product does not turn on by itself, press the power button to turn it on.
Try that out and let me know if it helps.
Best of luck,
Kyle
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LaserJet Pro 200 Color M251nw : Wifi turned off but still broadcasting

Hello there,
First of all, forgive my English.
I have a HP LaserJet Pro 200 color M251nw, so it has wifi capability. Since the printer is plugged with an ethernet cable to my router, I don't feel the need to use the wifi embedded in the printer.
Thing is, when if I turn off the wifi on the printer, and even if I disable "wifi direct printing", I can still see the SSID of the printer on my home devices (HP-Print-a6-LaserJet 200 color).
I have looked on the forum and tried the "factory reset" by turning on, unplug both printer and wall socket, wait for 15 seconds... etc. It didn't work. I have also already installed the latest firmware.
Any help would be greatly appreciated! :-)
This question was solved.
View Solution.

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Laserjet pro 200 color mfp m276nw stop printing memory low

laserjet pro 200 color mfp m276nw stops printing giving an error message that the is memory low. How do I clear the memory?

I have had the same issue, cannot print multiple pages without having the memory low error appear. I have cleared the faxes from the setting menu. I have done an NVRAM reset and am able to print a 3 page document once and then receive the low memory error when I attempt to print another 3 page document. Please PM me the way to resolve this problem. Thanks in advance.

LaserJet Pro 200 color MFP M276nw password recovery

I reset the password on my LaserJet Pro 200 color MFP M276nw months ago and have now forgotten it. How do I recover it or change it?

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you have forgotten the password on your Laserjet Pro M276nw. I can help you with that. What we will have to do is perform a factory reset on the printer. I will send you a private message with instructions on how to do that shortly. If you have any other questions please let me know.
I hope this helps and I hope you have a great week!

LaserJet Pro 200 color MFP Touch screen totally blank

Hi I have a Laserjet Pro 200 color MFP 276n which was working fine on friday - printing via a USB and photocopying using the screen. I've come to use it this morning and the printer has nothing on the touch screen and nothing around the screen. I get a brief red cross in the bottom right when I turn the printer on but that's it.
But to make it worse the computer says that it can't connect to the printer to try and trouble shoot. I've tried 3 different USB ports on the computer and nothing happens.
I've tried disconnecting the printer from the computer and trying to do a reset as per other issues I've found say to press where the arrow is on the right when turning the printer on - nothing happens. I've also tried pressing on the bottom left of the screen when turning it on - no difference.
Does anyone have any other idea's please.
Many Thanks

Hi @wenddh,
I see by your post that there is no display on the printer. I can help you with this.
Make sure there is no damage on the power cord and that it is connected directly to a wall outlet.
The printer shouldn't be exposed to any electric or magnetic field.
Try another outlet in another room, just to rule that out.
I have provided a document for display or power issues.
The Printer Will Not Turn On or Respond When the Power Button or Power Switch is Pressed.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP laserjet pro 200 color m251n reset

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