HP LaserJet Pro 200 color MFP M276 - not able to print black when any color is empty

Hi,
We have 2x HP LaserJet Pro 200 color MFP M276n in our office, both have firmware date code 20121026.
The problem is that when ever one of the colored toner cartridges gets empty it fails to print even black & white documents and freezes in the replace cartridge screen.
In system supplies settings it is configured to print only black when colored supplies are below very low threshold limit.
Since the printer is freezing in the warning screen and only powering it off and on helps to bring it back alive, it seems that this is a software or firmware issue. I didnt find any firmware updates for this model though.
It doesnt make any sense that it is not possible to use the printer at all when only one of colored cartridges is empty. Any thoughts on how to solve this issue are welcome.

Hi,
The firmware that you have mentioned is old and the latest version available is
Version
20131216
it is always advisable to update the printer to the latest firmware. Please update the firmware form the given link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-4&cc=us&dlc=en&lc=en...
Hope this helps....
Although I am an HP employee, I am speaking for myself and not for HP.
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LaserJet Pro 200 colour MFP M27nw - problem to scan from ADF

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HI @StephenScerri ,
I see by your post that when you scan from the ADF there is no output file containing the scan that is generated to USB or to email. You can copy from the ADF and scan successfully from the flatbed. I would like to help.
Is this printer the Laserjet Pro 200 MFP M127nw?
I have provided a document for How to Scan: Windows 8.
When you scan from the ADF, do you get a scan preview from the computer software?
Or is it previewing the scan but not saving it to the computer?
What software are you using to scan with?
Try saving the scan to the computer, if you are getting a preview, to see if it will save the scan there.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
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Gemini02
I work on behalf of HP

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Hi T3L,
I see that you you would like to scan 30 or 50 pages with good quality but not at a compressed size. I can help you with this.
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Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Laserjet PRO 200 - Colour MFP M276n | Forward Fax to Email

Hi!
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Hi FrancescoPromo,
Welcome to the HP Forums, I hopeyou enjoy your experience!
I see from your post that you would like to know if you can forward a fax to email, if there are any updates for this available.
I will be happy to help you.
You can send and receive faxes from the computer software. You can fax single or multiple faxes at a time.
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I have provided the manual with information for faxing. Pages 97 and 103 provide this process.
LASERJET PRO 200 COLOR MFP.
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Scan to E-mail.
Thank you for posting on the HP Forums.
Have a nice day.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Try that out and let me know if it helps.
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I have a HP LaserJet Pro 200 color MFP M276 and my manual duplex is not duplexing properly.
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi @DougSF ,
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Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Hi @RandallRaley ,
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What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
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Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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I work on behalf of HP
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JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp laserjet pro 200 color MFP M276n not printing PDF documents

Hello
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Hi,
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Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
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though I am an HP employee, I am speaking for myself and not for HP.
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Heeeeeeeelp! Urgent!
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[Personal Information Removed]
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View Solution.

Hi @JerryHP ,
I see that you are having issues printing from the Laptop and iPhone, over the wireless network. I would really like to be able to help you resolve this issue.
Since the blue wireless light is flashing on the printer, it isn't connected to the network.
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Download, save and then run the software installation. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next and click on the software to download and install.
Test the printer.
I have provided this document also for Setting Up the Printer for a Wired or Wireless network for the HP LaserJet Pro 200 Color M251 and M2...
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Please provide in detail if you are still having issues, so I can assist you better.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276 - not able to print black when any color is empty

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