HP Laserjet Pro 200 ColorMFP m276nw stopped printing

I installed my HP Laserjet Pro 200 Color MFP m276nw printer a couple of months ago and set it up for network printing. It has been working perfectly for everyone in my house until now. Everytime I try to print, nothing happens. Others in my household who are on the network can print. When I go to the Print Queue dialogue box, I get the message: "Printing--the printer is not responding." If I go into the Printers and Faxes application in System Preferences, it shows this printer as Idle. I have tried restarting my laptop (Macbook Air), turned the printer off and on, turned Wi-fi off and on, turned Bluetooth off and on, even tried connecting to the printer via cable. What else can I do?
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Hi Robvale,
Welcome to the HP Forums!
From what you have described it sounds as though the print job are not leaving the print queue. I have included the document 'Can't Print? Print Jobs are Stuck in the Print Queue'. Please select you version of Mac, and follow through the steps listed.
If you are still having issues after this, please provide me with the version of Mac OS X you are running. I have included the document 'Finding your OS X version and build information', if you need it.
Looking forward to hearing from you.
I worked on behalf of HP

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Issue Printing One or Two Checks on HP LaserJet Pro 200 MFP M276nw

I just purchased an HP LaserJet Pro 200 MFP M276nw which replaces an HP Color LaserJet 2605dn.
I've run into an issue printing checkes from Quicken when I print less than a full sheet (one or two) checks.
With my old printer, I used the manual feed for a partial sheet.
Since the new printer does not have a manual feed, I have to put the partial sheet in the paper tray.
It seems one of two things happen:
1) Sometimes the printer will print the partial page but then displays an error message which says something like "Unexpected paper size, load letter."
It then re-prints the partial page on the next sheet of paper.
2) Othertimes, it prints the partial page without the error message, but then feeds the next sheet of paper throught the printer.
In either case the next page contains the next three checks, so it's either wasting checks or printing on the wrong check numbers.
Any suggestions on how to avoid these issues would be appreciated.

Me too.
I've been using an alternate printer for printing the checks, but I'd rather get rid of the old one. (The HP Laser Pro 200 takes up a lot of space!)
KC, Seems like you've been waiting for an answer for a VERY long time. I'm not going to hold my breath.
Hey HP! Do you ever monitor this site?!
KC-Texas wrote:
I just purchased an HP LaserJet Pro 200 MFP M276nw which replaces an HP Color LaserJet 2605dn.
I've run into an issue printing checkes from Quicken when I print less than a full sheet (one or two) checks.
With my old printer, I used the manual feed for a partial sheet.
Since the new printer does not have a manual feed, I have to put the partial sheet in the paper tray.
It seems one of two things happen:
1) Sometimes the printer will print the partial page but then displays an error message which says something like "Unexpected paper size, load letter."
It then re-prints the partial page on the next sheet of paper.
2) Othertimes, it prints the partial page without the error message, but then feeds the next sheet of paper throught the printer.
In either case the next page contains the next three checks, so it's either wasting checks or printing on the wrong check numbers.
Any suggestions on how to avoid these issues would be appreciated.

HP LaserJet Pro 200 Color M276nw - Cannot Send Faxes via WIFI

Hi all,
I have a problem sending faxes from my laptop through the HP LaserJet Pro 200 Color M276nw printer.
I can send faxes from the printer device itself if i place a doucment into the feeder.
The problem exists when connecting to the all-in-one device via the WIFI, printing is fine and connection is active though when trying to fax a dcoument from my desktop utilising the FAX driver it complains about the printer being offline and cannot communicate to the all-in-one device?
any help would be appreciated.
Thanks
Jono

Hey @BSA_IT,
Welcome to the HP Support Forum.
I understand you're having an issue sending faxes from your PC through the HP LaserJet Pro 200 color MFP M276nw. I would like to assist you with this.
The following might help:
Click on Start / Devices and Printers
Double click on your printer's Fax icon
Click See What's Printing
Click Printer
If 'Use Printer Offline' is checked as you'll see in the screenshot below, be sure to uncheck it.
Next, try sending the fax through your laptop as before. If you run into the same issue, try the following steps to rule out Windows settings as interfering with fax sending capabilities:
Click on your Start menu
In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboard
When the System Configuration Window opens select 'Selective Startup' and uncheck Load Startup Items
Click the Services tab. Check the box at the bottom for Hide All Microsoft Services
Select Disable All
Select Apply and OK
Restart your computer when prompted
Once the computer reboots, trying sending the fax.
To enable the programs after you've tested the machine, just open MSCONFIG the same way and under the general tab, just click 'normal startup' Hit apply and OK and reboot one final time
Please let me know the result of your troubleshooting by responding to this post.
Best of luck!
E-roq
I work on behalf of HP.
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Network protocols supported by HP LaserJet Pro 200 MFP M276nw

Hello,
I am about to buy the HP LaserJet Pro 200 MFP M276nw however I cannot find in its manual what network filesystems/protocols it supports for scanning to network folder.
I need it to be able to scan to a NFS share preferably or to a samba share.
Can anyone confirm this printer is able to do this?
Regards.

Here is a link that will help get you the manual for this printer.
http://goo.gl/CR3tl
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Hp laserjet pro 200 My won't print more than 1 file at a time

My hp laserjet pro 200 m251 won't print more than 1 file at a time. Any ideas?

Hi @nocastaway,
I see by your post that you can't print multiple copies. I can help you with this.
From the application your printing from, go to File, Print, Number of copies select 2. Uncheck Collate. You can now change the number of copies. Collate should now stay unchecked.
Try printing the multiple page document again.
You might have to disable all the startup items, to see if there is another program causing this issue.
How to use MSCONFIG. Click on the Startup tab and disable all.
Test the printer.
Then go back in and enable all from the Startup tab.
Download and run the Print and Scan Doctor if you are still having issues. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What applications have you tried?
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 m251 won't print PDF

I have an HP Laserjet Pro 200 that will not print PDFs. The documents get stuck in the print queue and I have to delete them and restart the printer. I have reinstalled the driver and updates and reinstalled Adobe Reader and updates. Called HP and they told me to contact ADobe, but I can't find a number.

I posted this on another discussion. But here it is again.
One of the things I have experienced in the past with printing PDFs is that it would hang in the print queue. There is a manual method of deleting the print documents in the print queue. But the issue is printing PDF documents that are scanned in and has maybe highlighted text or handwritten notes on the PDF. The printer driver can render it correctly if printing the PDF as a text document. What you have to do is change it so that it prints as a PDF image instead.
To print as an image, open the PDF then click File then click Print. Click the Advanced button on the following window that pops up and select the check box "Print as image".
Now to clear your print queue will be key prior to doing this if the print job is hung in the print queue.
Here is a Microsoft KB Article that explains how to do this. I think it has an available Microsoft Fixit tool you can use as well.
http://support.microsoft.com/kb/946737

LaserJet Pro 200 color mfp m276 Printing issues

I have had this printer for about a year now. Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax. I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines. It gets so bad there is more ink on the paper than white when it does this. Have tried everything I can think of to cure this to no avail. I am running hp cartridges and just plain white paper. Any ideas as to how to fix this. These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand. I use this in my office and can't have important faxes coming across with all these lines so I can't read it. I posted this Saturday and still waiting for someone to respond.

Hi @RandallRaley ,
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Laserjet Pro 200 Color - won't print due to lack of memory

My new HP Laserjet Pro 200 Color printer won't print and gives me an error message saying it has insufficient memory.
How do I delete the memory on my printer so it will print?
And how do I change the settings so it quits saving documents in the future?
Thanks so much.
Rick

Welcome to the forums RicjBinkley
I noticed your post about your LaserJet 200 showing you an "insufficient memory" message and your printer not printing.
Please let me know which LJ 200 you have and I will look into this for you to see what I can find!
HP LaserJet Pro 200 color MFP M276nw
HP LaserJet Pro 200 color Printer M251nw
Thank you
R a i n b o w 7000I work on behalf of HP
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LASERJET PRO 200 COLOR M251nw - new printer acts like there is low ink

This is a brand new printer, has never printed a page correctly. The ink is barely visible like it is out of color, but it shows all is fine. Is there something to clean or an adjustment to fix this?

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
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79 Service Error Message on the LaserJet Pro 200 color M251 Series printer

I've been using this printer with the Mac OSX 10.9.4 OS for about 9 months.
I'm now getting a 79 Service Error message. I've tried to turn the printer Off and On several times to no avail.
Strangely enough, when I try to print a new document, a message keeps appearing on my computer, that says "The printer has been paused. Do you want to resume printing?" When I click the Resume button, nothing prints out.
The user manual says that the 79 Service error message is linked to a firmware problem? Do you know how I can fix this issue?
Many thanks,
Pierre
This question was solved.
View Solution.

Hi NebraskaPierre,
I see by your post that you are getting a Service 79 error on the printer. I can help you.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
This can be caused by malformed PostScript documents.
Please do the following:
Locate the on/off switch on the bottom of the printer.
Switch the printer off position and COUNT to 10.
Turn the printer on again and the system should be all set.
Try printing from another application to see if you have the same issue.
If a print job of yours repeatedly causes this error, it may indicate a problem with the print job.
Try breaking your document up smaller before printing it.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer.
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon ( ), and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign, then select the printer from the list and click on the Add button.
(make sure it shows the printer name beside Use, not the Airprint driver)
Try printing again.
I would recommend to run a firmware update on the printer if the issue continues.
There are none on the website for the 10.9, but you can run the updates right from the printer.
Go to setup, services, Laserjet Update, Check for Updates now.
What are you trying to print and from what application are you using? (PDF)
Please provide in detail the results if you are still having issues.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LASERJET PRO 200 MFP M276NW - Can't scan to Network Folder

Hi there,
The scan to email works but not the scan to Network Folder. I have tried a lot of things but I give up.
I have given permissions to all and after share a folder it appears as shared... but does not work.
The OS is Windows 7. Hope you can help me with this because I will use a lot the scan to shared folder option.
Thanks in advance,
Fran

Hi skile88,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to setup the scan to network.
I will be happy to help you.
It is usually a issue with the Network Path for the network folder created.
Create a folder anywhere on the computer.
Right click the folder and left click properties, select the Sharing tab, click the Share button, select who you want to share the folder with or everyone. On the same Sharing tab copy the Network Path. (example \\envy1730\users \Envy\desktop\networkfolder
In the embedded web server for the printer go to the Scan tab, select network folder setup, paste in the path for the network folder. Go through the wizard.
If those steps don't work then follow steps 1, 2, 3, to resolve this issue to try and get the network folder and path.
Step one: Make sure that the computer user account is password protected.
1.Click the Windows icon, then click Control Panel.
2.Click User Accounts, then select the account you used to log into the computer.
3.Click Change your Windows password, then find the user account you used to log into the computer.
•If the user account is password protected, continue to the next step.
•If the user account is not password protected, click Create a password for your account to create a password, and then continue to the next step.
Step two: Define the network location
1.Click the Windows icon, then click Control Panel.
2.Click Network and Sharing Center.
3.In the View your active networks section, click Public network under your network name. The Set Network Location window opens.
4.Select Home Network or Work Network, then click Close.
Step three: Make sure that the network sharing and discovery options are correct
1.Open the Network and Sharing Center window.
2.Click Choose homegroup and sharing options.
3.In the Share libraries and printers section, select Documents.
4.In the Other homegroup actions section, click Change advanced sharing settings.
5.In the Advanced sharing settings window, make sure that the following network options are turned on:
•Network discovery
•File sharing
•Public folder sharing (read and write access)
•Password protected sharing
6.Click Save changes.
7.Your computer network is now successfully set to complete the Scan and Fax to Network. Folder or Digital Fax to Network Folder Wizard.
I believe that this will provide a resolution to your issue. Thank you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

LaserJet Pro 200 MFP M276nw

Have had this printer less than four weeks, had been printing fine. Now the ink comes out in globs all over the paper with no writing. After it drys, you can literally peel off the flakes of printing material. I paid too much money for this product to have this kind of problem. And trying to find an actual phone number to speak to an actual person at HP is impossible. I do not have time for this. Anyone have a solution?

The document here may help. If you are in the US you can call HP at 1-800-HPINVENt, elsewhere see the document here for contact information.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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59.9 error for Laserjet pro 200 MFP M276nw

The 59.9 error occour on my printer. Already follow the instruction to reset and fixed the problem. Still the error occour.
Please help me to fix the problem.

1. Turn the printer off, and then turn the printer on.
2. Check and reseat the fuser and toner cartridge to make sure they are not hindering gear movement in the drive train.
3. Check the main motor’s cable to ensure that it is seated properly.
4. Replace the main motor.
Please mark the post that solves your issue as "Accept as Solution".
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I am not a HP employee.

LaserJet Pro 200 M276nw Scan to Computer

I have just taken delivery of my new HP LaserJet Pro 200 MFP M276nw. The printer software is installed on the computer. All set up and working fine except for the printer's "Scan to Computer". I am using Windows 7. On the printer's Scan Menu there are four options: Scan to USB; Scan to Network Folder; Scan to Email; Scan to Computer. The first three work perfectly. the "Scan to Computer" gives the error message "no computer found". The instruction to resolve the issue is to ensure that the HP Printer software is installed on the computer (it is) and that "Scan to Computer" is enabled. There is no "Scan to Computer" listed in the software so it cannot be enabled.
I know I can scan from the computer but (i) I would like to use the "Scan to Computer" feature that shows in the printer screen menu.
Any advice would be greatly appreciated.
Sally

Welcome to the HP Forums Cloyne,
I see by your post that you aren't able to scan to computer, the Mac is never recognized as a possibility in the Scan to Computer menu. I can help you with this.
Please provide the firmware version on the printer. Printing a Configuration Report.
The latest firmware online is 2014-06-04 , Version20140521.
Here is a document which shows the features available for scanning from the control panel.
The scanning to computer isn't listed. This model didn't originally come with this feature.
How to Scan: From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder).
I will check into this further, to find out if the new firmware allows this feature.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Hp laserjet pro 200 color mfp m276nw scan issue

Hi I have problem to use scan software from my PC to scan document and save to my PC. Every time a error message pop up : Scanner Unreachable. I am using wireless and can print without any problem, even I turn off the firewall and connect with the printer cable, it still doesn't work. please help me solve the issue, I use scan function a lot. Thanks in advance.

Hi , Welcome to the HP Support Forums! I see that you're experiencing scanning issues with your HP LaserJet Pro 200 color MFP M276 Printer. I would be happy to assist you with this. If you're able to print, but cannot scan. It sounds like the HP Software is corrupted. The Print and Scan Doctor might be able to correct the issue for us.Please download and run the Print and Scan Doctor, it will likely diagnose and resolve the issue you are experiencing. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages) If the Print and Scan Doctor doesn't fix the issue, please uninstall and reinstall the HP Software.HP Single-Function and Multifunction Printers - Uninstalling the Printer Software.Important! Please use the Printer Install Wizard. The HP Printer Install Wizard automatically finds the best available print driver for your HP Printer. Download and run Printer Install Wizard () a free tool from HP. When this link is clicked, HP Printer Install Wizard is downloaded using your Internet browser's download capabilities. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

HP Laserjet Pro 200 ColorMFP m276nw stopped printing

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