HP LaserJet Pro 400 color Printer M451dn won't print

My HP LaserJet Pro 400 color Printer M451dn stopped printing after a short usage of non hp toner. How do I get this printer to accept these toner cartridge ? My 3600dn never has a problem

If you are using non-HP toner cartridges, then I would say that the onus is on the supplier of these to resolve the problem.
Or to accept that these cartridges aren't quite as compatible as they've no doubt been advertised to be.

Similar Messages

  • HP Laserjet Pro 400 color printer M451dn Driver needed

    I need to install an HP Laserjet Pro 400 color printer.  When I plug in the USB - it provides a driver which I can open and get to the install process -  The process takes me to the point of plugging in the USB and starts to install.
    After 10 minutes and getting to 99% complete the install stops because it is taking to long.
    I have searched for the driver on the web site but when I click on the printer name - the HP web site goes into an
    Internet Explorer cannot display the webpage
    Need help with installing this printer - this printer is only available to me by USB

    If you are using non-HP toner cartridges, then I would say that the onus is on the supplier of these to resolve the problem.
    Or to accept that these cartridges aren't quite as compatible as they've no doubt been advertised to be.

  • HP laserjet Pro 400 color Printing Delay after 2 pages

    i have HP laserjet pro 400 color m451dn printer . which have printing delay problem. it prints 2 pages and then delay for 5 to 10 second, then it again print 2 pages and so on. anyone can help me urgently.

    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    I hope this helps!
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HELP! My HP LaserJet Pro 400 color MFP M475dn printer will NOT print!!!!

    HP LaserJet Pro 400 color MFP M475dn- CE863A
    Printer is on a network and can connect to multiple computers that include: Mac OS X, Windows 7, and Windows XP.
    When I try to print from my iMac, the printer queue says "The printer is not connected".  When we try to print from the Windows computers, it just sits there in the queue and doesn't print.  When I go over to the printer itself and try to print either a demo page or a supplies page directly from it, it says on the screen that is printed it but nothing happens.  It doesn't hum or anything!  The port where the network cable is connected is lit green which HP says that means that the network cable is connected.  We have had this printer for a year now and something like this has never happened.
    I haven't switched any software or anything before this happened.  It was working fine on Saturday when we were using it, but when we came into work today, it just decided it would stop printing!
    I am stumped!  I tried 'pinging' the printer's IP address from my iMac and it pings just fine.  Does anyone have any tips?
    (I tried doing the obvious too- like turning the printer on and off and shutting the computers down- and nothing!)
    This question was solved.
    View Solution.

    Okay, so I'm feeling slightly stupid right now.  I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was!  I had shut it off a few times before but I guess it just wasn't long enough.  What a pain!  
    Thank you to anyone who took the time to read this!  Sorry to waste anyone's time!!

  • Laserjet Pro 400 color MFP M475dw print in black and white

    Hello,
    I have a Laserjet Pro 400 color MFP M475dw printer that is contected to a network so that multiple users can print from it. I want to be able to restrict it so that they can only print in black and white and double sided. Is this possible? and if so could you please tell me how?
    I am not able to restrict them on a print by print basis, hence I am looking for a solution where I only have to make the change once.
    Thanks for your help!

    I understand you want to change a setting one time so that no matter who is sending the printer a print job it prints in gray scale.  Actually I found two ways to do it.  Here is the basic way to do it as described on page 16 of the User Guide.  Also, you could set up this printer to receive emails (ePrint) in gray scale only.  I just did a test after making changes in my ePrint settings at www.eprintcenter.com and no color was printed on a regular document containing color.  I hope that answers your question.  If not, let me know. I will be happy to explain greater detail.
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • Want hp laserjet pro 400 color to print in black by default

    Hi,
    I recently installed a Laserjet Pro 400 color printer.
    I know each person can print in B&W by changing the properties at print time but is there a way to default all printing to B&W and if a colour print is required, we change that in the properties at print time.
    Many thanks,
    Karen

    Hi Karen,
    The defautl printing preferences can be modified from the control panel.
    From the Control Panel open the Printers section.
    Right click the LaserJet 400 icon and select Printing Preferences.
    Modify the settings as required and click Ok.
    If the used application was opened you may have to close and re-open the app in order the settings will take a place.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP LaserJet Pro 400 color MFP M475

    Hi
    I've a HP LaserJet Pro 400 color MFP m475dw that is often offline.  This is the first problem.
    Anyway, I've been trying to install the software from yestarday but it's impossible becouse the install program stays at 99% for a long time and than a fatal error message cames:"due to the lomg time ....."
    I cannot print, scan or fax anything.
    It's real bothersome.
    Can anyone help me?
    Thx

    @ammarch 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • LaserJet Pro 400 color MFP(m475dw) needs rebooting to scan to network folder

    If our LaserJet Pro 400 color MFP(m475dw) sits overnight or for a good majority of the day without scanning to a network folder it will need to be rebooted before it will connect to the folder.
    I have tried adding a different folder and the same issue occurs.  The printer is connected to the network via wireless connection.
    Once the printer has been power cycled the scanner now works fine to the network.
    I would like to figure out why this is necessary and find a fix for it.

    Good day,
    To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
    Enjoy your day!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Disable wireless broadcasting - HP laserjet pro 400 color mfp m475dw

    How do I disable SSID broadcasting for HP laserjet pro 400 color mfp m475dw.  I have turned off wireless configuration through printer web console, but it is still broadcasting.  I have also updated the firmware to latest available 20131028.
    This question was solved.
    View Solution.

    The information is in the manual.  Did you download it and read it?
    Go here.
    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=433754...
    Page 28 Network options.  Disable Wireless Direct.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Hp laserjet pro 400 color MFP model m475dw repair manual

    While trying to copy some documents, display shows the following errors:
    1.-  Service error 49.  I'd review on a downloaded owner manual what to do and no more messages. After I restarted the printer shows the following error.
    2.- Service error 79. I'd followed the the owners manual once again and the problem was solved, then I discovered that the upper paper tray send the message to remove clogged paper, I'd removed the paper and then when I try to make a copy the printer showed me on display the scanner number 6 error.
    I want to check the upper tray assy to avoid broken parts cause the tray stared to do a rattling sound...
    what should I do?. 

    Hello Ajton,
    To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro 400 color MFP M475dw is a commercial product. You can do this at HP Enterprise Business Community.
    The support page for your product may be helpful in the meantime:
    HP Support Center.
    I hope this helps!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP LaserJet Pro 400 color MFP M475dn (CE863A), Localisation?

    Hi!
    Is there RUSSIAN menu in HP LaserJet Pro 400 color MFP M475dn (CE863A)?
    Thank you

    Hi adminik,
    Thank you for your post.  You can view the available languages for your printer through the system setup menu.  The below steps may resolve the issue.  To learn more about your product you can visit the following link.  Link
    1. To open menu, touch the setup button (gear with wrench)
    2. Touch system setup (may have to scroll down)
    3. Touch language
    4. Scroll and select desired language
    5. Select yes or ok
    Hope this helps!
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input !
    Thank You,
    I work for HP.

  • Grinding noise when my HP LaserJet Pro 400 color MFP M475 calibrates

    When my HP LaserJet Pro 400 color MFP M475 recalibrates, I get a grinding or gear slipping noise.  Any idea how to fix it or what to look for?
    This question was solved.
    View Solution.

    Noise issues are difficult to troubleshoot remotely and they could easily misguide even when we are close to the device.
    Please do confirm if the noise is a grinding noise or squeky/humming noise.
    As you have mentioned that it happens only while calibrating, hence I would suggest you to re-check & validate your toner cartridges.  One of the toner cartrdige may be defective and causing this issue.
    If not the toner cartridge then it would be one of the printer hardware component which is in question, hence an HP tech. might need to perform physical inspection of the device and the error condition.
    Please mark the post that solves your problem as Accepted Solution
    Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
    (Although I am an HP employee, I am speaking for myself and not for HP)

  • Squeaking when my HP LaserJet Pro 400 color MFP M475 feeds from Tray 1

    There is a low pitched squeaking when my HP LaserJet Pro 400 color MFP M475 feeds from Tray 1. We use this tray for printing individual envelopes. Is there a part that I should replace or clean? Trays 1 & 3 feed with no noise.

    Noise issues are difficult to troubleshoot remotely and they could easily misguide even when we are close to the device.
    Please do confirm if the noise is a grinding noise or squeky/humming noise.
    As you have mentioned that it happens only while calibrating, hence I would suggest you to re-check & validate your toner cartridges.  One of the toner cartrdige may be defective and causing this issue.
    If not the toner cartridge then it would be one of the printer hardware component which is in question, hence an HP tech. might need to perform physical inspection of the device and the error condition.
    Please mark the post that solves your problem as Accepted Solution
    Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
    (Although I am an HP employee, I am speaking for myself and not for HP)

  • HP LaserJet Pro 400 color MFP M475dw

    Please help me how to change the pickup roller on tray 2.
    I.E how to rotate the roller in order to get it out.
    Thanka

    Hello Ajton,
    To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro 400 color MFP M475dw is a commercial product. You can do this at HP Enterprise Business Community.
    The support page for your product may be helpful in the meantime:
    HP Support Center.
    I hope this helps!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Windows 7 32 bit with no support for HP Laserjet Pro 400 color M451dn help.

    I live in a mac / PC house, I have to admit that the apple movement is growing here.
    My problem Is getting my small little PC netbook Windows 7 32 bit to be able to print to my new HP Laserjet Pro 400 M451dn printer which is plugged into my 2 TB Time Capsul.
    I have been successfull connecting the mac computer, and my old Windows XP computer and they work perfectly.
    Everything is connected throught an etheir net corded network in the house.
    I used Bonjour to connect the Windows XP computer and it worked like a charm.
    When I used Bonjour to connect with my Windows 7 computer the pinter HP Laserjet Pro 400 M451dn is not listed.  I have a disk with the drivers that came with the printer  but it is a setup disk which is not able to provide the necessary drivers.
    If any one has some suggestions I am open to give them a try.  I have a portable CD / DVD player burner that I can hook to the net book as it does not have a CD drive.
    Thanks

    Okay, so I'm feeling slightly stupid right now.  I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was!  I had shut it off a few times before but I guess it just wasn't long enough.  What a pain!  
    Thank you to anyone who took the time to read this!  Sorry to waste anyone's time!!

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