HP LaserJet Pro 400 M401a Laser Printer Not Saving Downloaded Fonts

Hi,
we have recently purchased an HP LaserJet Pro 400 M401a Laser Printer which needs to be used with a system that downloads fonts for correct style printouts. The problem I am having is the fonts download initially which is great, but they are not saved by the printer after 1 printout so the user is having to download the fonts everytime she wants to print something.
All other printers in the office are HP2055 and work as expected saving the fonts after the initial download. I have asked the support team of the application to have a look at the situation and they say everything is setup correctly so it may be an issue with the printer. Printer is installed on a Windows XP SP3 PC.
Firware version: 20121205 (15 Dec 2012)
Driver Version: 61.140.04.14138 (1 Jan 2013)
Any help would be appeciated, thanks.
Robert

If the downloaded soft fonts are definitely not being saved (despite the download presumably terminating with a 'make soft font permanent' escape sequence), then the problem must lie in the firmware - and the only resolution is if HP releases  a new version with a fix.
To be certain about which PCL5 fonts are resident in the printer, you have presumably printed off a  'PCL5 Typeface List' via the relevant front panel menu (assuming this printer has one).
Or you could send the following direct to the printer to invoke that report:
<Esc>%-12345X@PJL COMMENT Print PCL Font List
@PJL DMINFO ASCIIHEX = "040004010105020402015E"
<Esc>%-12345X
 where <Esc> represents the non-graphic) Escape control-code character (the character with decimal code 27, or hexadecimal 1B), and each PJL statement is terminated with a LineFeed control-code (decimal 10, hexadecimal 0A).
Assuming that the printer is USB-connected, you could send the contents of the file (name, say, testfile.prn) holding the above to the printer using the copy command in a command-prompt session:
copy /b testfile.prn \\computer-name\share-name
 where:
computer-name is the name of the host workstation
share-name is a share name of the installed Windows printer instance.
I don't have access to your model of printer, but I do use a LaserJet Pro 400 Colour MFP 475dn (MFP equivalent of M451 printer), and this does appear to retain downloaded 'permanent' soft fonts - but only until the device goes into 'sleep' mode!
So it is probably a common 'fault' (or 'design decision'?) across this family (LJ Pro 400) of printers.

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