HP LaserJet Pro 400 M401dne - dont save network setting IPv4

Hi.
I have a truble when try to config my printer HP LaserJet Pro 400 M401dne.
I chose a default button on device << OK >>
Choce "config networking" when put into manual mode.
IP 111.011.011.180
mask 255.255.255.0
gateway 111.011.011.222
Printer type "configuration save".
When i try to print default report about Network config.
Print 2 pages. And all table in page is "null".
In fill " Number IPv4" - "null"
Why printer dont save Network configuratin ?

Thanks

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Error installing the HP LaserJet Pro 400 M401dn over the network.

- Printer Model: HP LaserJet Pro 400 M401 dn.
- Operating System: Windows Server 2008 R2 SP1
- Connection Method – LAN.
Добрый день. Купили принтер HP LaserJet Pro 400. При установке принтера по сети драйвер не находит принтер при сканировании сети даже при указании IP принтера. При установке принтера через устройства и принтеры, установка зависает на соединении с устройством. Веб панель принтера при этом доступна и работает. Пробовали все драйвера принтера PCL6, PCL5, PS, Universal Driver PCL6, PCL5, PS принтера по прежнему не видно. Так же пробовали установку с другой системы Windows 7 с соответствующим драйвером.
Пробовали ставить драйвер с выключенным принтером. Драйвер установился принтер печатает но: в диспетчере появляется процесс который грузит все напрочь прилагаю фото:
Good afternoon. Purchased the printer HP LaserJet Pro 400. When you install the printer on the network driver does not find the printer when scanning the network even when you specify the printer's IP. When you install the printer through devices and printers, the installation hangs on the connection to the device. Website of the printer when it is accessible and running. Tried all the printer driver PCL6, PCL5, PS, Universal Driver PCL6, PCL5, PS printer is still not in sight. Just tried to install another system Windows 7 with the appropriate driver.Tried to put the driver turned off the printer. Install the printer driver prints but: Manager appears in a process that will ship all completely enclose a photo:

The problem was solved pereproshivkoy thank you for coming!!!!

HP LaserJet Pro 400 M401dne Installation

Purchased the LaserJet Pro400 M401dne yesterday and tried to install. Wasted about 6 hours. First with the disc that came with the printer, Next by downloading directly from the HP site for this printer and drivers After downloading and running the exe, it tells me to connect, then starts "Setup", and after about 20 minutes, dies at 99%. Cannot get to "Install".I am using Windows 7 Pro, 64 bit. The plug and play from Windows does not work either. And, my tech guy is on vacation for 2 weeks! I usually install HP printers in a matter of minutes - what has changed since this winter? Help, Please!!! Thanks in advance.

Failure at 99% normally means that everything worked but the installer could not find the printer object it created on your PC. Theres a good chance you might be able to print by simply killing the installer at this point and using what has been created on the PC. The object it was looking for was most likely renamed and hijacked by a competing print driver, most likely an existing Universal Print Driver. Go back and clean out all existing printers and print drivers from HP. Start over again with the latest software update from http://support.hp.com. To clean out Print Drivers:1. Navigate to Start > Search "Print"2. Select Print Management3. Expand the All Drivers area4. Clean up anything from HP If you get stuck removing a driver then make sure the printer objects associated with it are removed first and try again. If you have a hard time removing an object you can either reboot or manually restart the print spooler ("net stop spooler" / "net start spooler") to free it up.

Can't see tray 3 in the settings on Laserjet Pro 400

I just bought an Hp Laserjet Pro 400 M401dne with the extra tray (CF284A).
I can see the tray in the going at 192.168.1.113 but i can't see it in the windows printer settings...i see only tray 1 (manual feeding), tray 1, tray 2. No tray 3.
Can you suggest something please?

I'd recommend talking to someone at HP support. I have a copy of the instructions to install the 500 sheet tray but it is only picture format. There is no wording to tell you what happens next. I assume that the accessory add-on try has some pin or connector that lets the printer and system know that you added an additional tray. Perhaps the detecting mechanism could be not working.
Hope this helps.

LaserJet Pro 400 color MFP(m475dw) needs rebooting to scan to network folder

If our LaserJet Pro 400 color MFP(m475dw) sits overnight or for a good majority of the day without scanning to a network folder it will need to be rebooted before it will connect to the folder.
I have tried adding a different folder and the same issue occurs. The printer is connected to the network via wireless connection.
Once the printer has been power cycled the scanner now works fine to the network.
I would like to figure out why this is necessary and find a fix for it.

Good day,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
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LaserJet Pro 400 MFP not working on the network port that works HELP !!!

I have a new LaserJet Pro 400 MFP (M425dn) USB works fine. When I remove the USB and plug it into the network Port no network can be found - It doesn't pick up any activity. So I test the network with my laptop ( connectivity is confirmed ). The network port is working properly- I plug in the LaserJet Pro 400 MFP (M425dn) and restart it - no network activity. I tried several ports in the front office and the printer can't connect to the network. BUT HERES THE FUNNY THING . If I take the printer to the back room where the router/switch is and plug it directly into the switch
( the same port as the front port ) it works !!!!! so why doesn't the printer work at the front office network port, where all the other devices work just fine using the same port ? But it will work, at the router/switch using the same port lol this is drving me crazy
any help ? ? ?

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
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Gemini02
I work on behalf of HP

HP LASERJET PRO 400 PRINTER M401DNE CF399A drum

I m waiting to receive my new HP LASERJET PRO 400 PRINTER M401DNE CF399A in a few days. I m searching for the suplies may need in future for my printer and i couldn t find any printer drum for this model. Please help me about my issue.

The toner cartridges contain the drum, when you get a new toner cartridge you are getting the self contained drum as well. You can find supplies on the HP SureSupply site.
Bob Headrick, HP Expert
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HELP! My HP LaserJet Pro 400 color MFP M475dn printer will NOT print!!!!

HP LaserJet Pro 400 color MFP M475dn- CE863A
Printer is on a network and can connect to multiple computers that include: Mac OS X, Windows 7, and Windows XP.
When I try to print from my iMac, the printer queue says "The printer is not connected". When we try to print from the Windows computers, it just sits there in the queue and doesn't print. When I go over to the printer itself and try to print either a demo page or a supplies page directly from it, it says on the screen that is printed it but nothing happens. It doesn't hum or anything! The port where the network cable is connected is lit green which HP says that means that the network cable is connected. We have had this printer for a year now and something like this has never happened.
I haven't switched any software or anything before this happened. It was working fine on Saturday when we were using it, but when we came into work today, it just decided it would stop printing!
I am stumped! I tried 'pinging' the printer's IP address from my iMac and it pings just fine. Does anyone have any tips?
(I tried doing the obvious too- like turning the printer on and off and shutting the computers down- and nothing!)
This question was solved.
View Solution.

Okay, so I'm feeling slightly stupid right now. I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was! I had shut it off a few times before but I guess it just wasn't long enough. What a pain!
Thank you to anyone who took the time to read this! Sorry to waste anyone's time!!

Cannot connect to HP ePRINT Web site with LaserJet Pro 400 colour MFP M475dw

LaserJet Pro 400 color MFP m475dw- Just installed. Scan, print ,copy ,fax all working fine! using WiFi
Using IMAC OS 10.8.2 with all updates
Using Netgear router DGN2200v3
Printer will not connect to HP ePrint Website
Printer connects to the Hp Support and Profile for fax set up etc. But the "HP Web Services" Section when entered and hit the Enable Button-- It does not connect to the site --- it just seems to just refresh.
if i try to connect thro the printer not the imac and try enable web services it says" Connecting " on the screen BUT after a few minutes of trying -------- then says " CONNECTION ERROR-- the printer is unable to connect to the service. Check the internet connection
ANY IDEAS-- AM I MISSING SOMETHING ???
MANY THANKS
This question was solved.
View Solution.

I would try pulling up the embedded web server (EWS) by entering the IP address for the printer in to a browser and set a static IP address & DNS.
The information for the default gateway, subnet mask and that IP address can be accessed from the Setup menu on the front panel, go to Setup>> Reports>> Network summary and that will print it off.
Once you have entered the IP in to a Browser and have the EWS pulled up, navigate to the tab at the top labeled “Networking”. Then click on IPv4 in the left column; that will bring up the Address configuration page. Set the radio button to manual and fill out the IP address, Default gateway and Subnet mask with the information from the report. Do not worry about filling out the portion titled WINS server, that can be left alone.
You will then want to fill out the DNS portion of the page, The Preferred should be set to 8.8.8.8 and the alternative/secondary should be set to 8.8.4.4. Then click “apply”
Power cycle the printer. Turn it off, wait 30 seconds and then turn it back on. Once it is completely up and running reattempt to connect to web services.
I am a former employee of HP...
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HP LaserJet Pro 400 MFP M425dn won't print text at 72 point size or larger

My workplace recently purchased an HP LaserJet Pro 400 MFP M425dn all-in-one printer. It works excellently with the exception of the fact that it won't print text that's 72 points or larger in size. I've tried numerous fonts that're pre-installed with Windows, and all of them print properly at point size 71.5 or smaller; anything else simply doesn't show up in prints. The content that's sized at 72 points or higher *does* affect the flow of other printed content on the page, however. It's like the 72-point or larger text is occupying space, but it's completely invisible on the printed page. I've tested this using Microsoft Word 2002 on three separate computers, two of which have Windows 7 installed and one of which has Windows Vista installed. The problem is identical on all three computers. The printer is connected via ethernet cable to our wired network. I've installed the included printer software, and I don't believe that there are any updates to it that weren't installed up to this point. Any thoughts on how to resolve this issue?

hello, i only made an account to solve this for you guys because it has been a headache for me also.... let me apologize before hand for terrible grammar and punctuation i am in a huge hurry Now this may not work for everybody but i fixed it on my machine with the following now before you print ...use (ctrl+p) in your word processor to open the print window click on (properties) then navigate to the (advanced) tab now, I have a section called printer features under this category there is an option to "send truetype as bitmap" enable this and see if it can help any of you, for me, with this ENABLED I can print any size font my word processor will allow me to type specs of my machinedell d6420win7msoft word 2007 printer itself is hp laserjet 200 color m276 printer driver is HP LaserJet 200 color MFP M276 PCL 6 i understand that this printer and driver is not identical to yours per se but the nature of these drivers makes it highly likely that this solution will work for most of you if this helps, have somebody else post it more noticeably because i will probly not be signing back in to this website i created this account just to post this and hopefully solve this annoying issue for many of you ...no kudos needed

Laserjet Pro 400 MFP M425DN Can not connect to HP Web Services

I have a Laserjet Pro 400 MFP M425DN printer on a network running windows 7 and we Can not connect to HP Web Services. When we use the display on the menu it comes back with error "Internal Processing error, try again or check firmware update" We installed the new firmware but still get the same message. IF type in our printers IP address into our browser we get the info on our printer but if we go to the HP web services tap and click enable it trys but come back with a "connection error"
Any ideas?
Thanks
Paul

I just updated my Firmware on this printer today to the latest version dated May 3 2013 and Web Services
worked. Had the same type of problem you had for months and had worked with HP but could never get
Web Services to work at my location with my Modem/Router.
Had tried at other locations and it would work with the old Firmware. But for some reason it did not at my
location with the Modem/Router I was using.
Again the latest Firmware fixed it. I tried all the other solutions that I had found on the internet and non of them worked.

Laserjet Pro 400 color MFP M475dw print in black and white

Hello,
I have a Laserjet Pro 400 color MFP M475dw printer that is contected to a network so that multiple users can print from it. I want to be able to restrict it so that they can only print in black and white and double sided. Is this possible? and if so could you please tell me how?
I am not able to restrict them on a print by print basis, hence I am looking for a solution where I only have to make the change once.
Thanks for your help!

I understand you want to change a setting one time so that no matter who is sending the printer a print job it prints in gray scale. Actually I found two ways to do it. Here is the basic way to do it as described on page 16 of the User Guide. Also, you could set up this printer to receive emails (ePrint) in gray scale only. I just did a test after making changes in my ePrint settings at www.eprintcenter.com and no color was printed on a regular document containing color. I hope that answers your question. If not, let me know. I will be happy to explain greater detail.
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Disable wireless broadcasting - HP laserjet pro 400 color mfp m475dw

How do I disable SSID broadcasting for HP laserjet pro 400 color mfp m475dw. I have turned off wireless configuration through printer web console, but it is still broadcasting. I have also updated the firmware to latest available 20131028.
This question was solved.
View Solution.

The information is in the manual. Did you download it and read it?
Go here.
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=433754...
Page 28 Network options. Disable Wireless Direct.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Windows 7 32 bit with no support for HP Laserjet Pro 400 color M451dn help.

I live in a mac / PC house, I have to admit that the apple movement is growing here.
My problem Is getting my small little PC netbook Windows 7 32 bit to be able to print to my new HP Laserjet Pro 400 M451dn printer which is plugged into my 2 TB Time Capsul.
I have been successfull connecting the mac computer, and my old Windows XP computer and they work perfectly.
Everything is connected throught an etheir net corded network in the house.
I used Bonjour to connect the Windows XP computer and it worked like a charm.
When I used Bonjour to connect with my Windows 7 computer the pinter HP Laserjet Pro 400 M451dn is not listed. I have a disk with the drivers that came with the printer but it is a setup disk which is not able to provide the necessary drivers.
If any one has some suggestions I am open to give them a try. I have a portable CD / DVD player burner that I can hook to the net book as it does not have a CD drive.
Thanks

Okay, so I'm feeling slightly stupid right now. I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was! I had shut it off a few times before but I guess it just wasn't long enough. What a pain!
Thank you to anyone who took the time to read this! Sorry to waste anyone's time!!

Laserjet pro 400 eprint center is gone??? how do you manage, download or delete apps?????

Apparently there's a new "upgraded" site(hpconnected) that i get sent to instead of being about to access the eprintercenter? This site has hardly any options to do anything with my printer....i obviously see where to order more ink...you never miss the chance to sell us more of something...where do I manage the apps on my printer....I have tried to set up the scan to email wizard but i have no freaking clue what my STMP server is...i tried for about an hour to figure that out. Then after trying scan to a network folder...couldnt get that to work either....whys this so complicated? Now I want to add the scan to email APP onto my printer....
ISSUE 1....THERE IS A BUNCH OF JUNK APPS ON MY PRINTER AND THIS NEW SITE DOES NOT GIVE ME OPTIONS TO DELETE THEM. ON MY PRINTER IT TELLS ME TO GOTO THE SITE TO MANAGE THEM.....
ISSUE 2....I WANT TO DOWNLOAD THE SCAN TO EMAIL APP BUT THAT IS NOWHERE TO BE FOUND IN THE NEW HPCONNECTED SITE....
Can anyone help with this??
My printer info....
HP Laserjet Pro 400 MFP M425dn

Hello wsherman,
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP LaserJet Pro 400 M401dne - dont save network setting IPv4

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