HP Laserjet Pro 400 Printer unable to print docs using both letter and legal paper

HELP!! Have been using an HP Laserjet Pro 400 M425dn dual tray printer for 2 years, along with a Dell laptop. Always had ability to send documents to print using both letter and legal size paper. Under print set-up on laptop, the option checked was always set to "Choose Paper Source by PDF Paper Size". Now I've just purchased an HP Envy All-in-One Desktop, which does not offer that option under Print Set-Up. While it allows for 'Auto Selection' of paper size, you are required to choose either letter or legal size paper. I've called tech support 3 times, the latest call earlier this am, only to be disconnected. Yesterday I was told that I should go on hp/support and update drivers. My husband downloaded drivers, but still no fix. Unless this issue is resolved asap, I will have no option but to return this Envy Desktop, as I cannot run my business without this option.
Anyone have a similar problem? How was it resolved?

The available options will (probably) be determined by the printer driver in use.
This , in turn, will be determined partly by which Operating System and version you are using.
Once a printer model has been out in the field for some time (generally when the next generation (or two?) of devices has been announced to supersede it) that model becomes a 'legacy' device, and 'full-specification' printer drivers may no longer be supplied by the printer manufacturer, but basic (i.e. without too many options) drivers will (probably) instead be supplied with the operating system.

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Laserjet Pro 400 color MFP M475dw print in black and white

Hello,
I have a Laserjet Pro 400 color MFP M475dw printer that is contected to a network so that multiple users can print from it. I want to be able to restrict it so that they can only print in black and white and double sided. Is this possible? and if so could you please tell me how?
I am not able to restrict them on a print by print basis, hence I am looking for a solution where I only have to make the change once.
Thanks for your help!

I understand you want to change a setting one time so that no matter who is sending the printer a print job it prints in gray scale. Actually I found two ways to do it. Here is the basic way to do it as described on page 16 of the User Guide. Also, you could set up this printer to receive emails (ePrint) in gray scale only. I just did a test after making changes in my ePrint settings at www.eprintcenter.com and no color was printed on a regular document containing color. I hope that answers your question. If not, let me know. I will be happy to explain greater detail.
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How to print both letter and legal size docs at same time with two trays

I have an HP Laser Jet P2055dn printer. How can I print both letter and legal docs at same time?

Not quite sure what you mean by "print both letter and legal docs at same time".
If you mean that sometimes you want to print a document on Letter size paper, and at other times you want to print a different document on Legal sized paper, then all that is neccessary is to ensure that:
The printer knows what Paper Size (e.g. Letter or Legal) is present in each tray; on many LaserJet devices, the size is detected automaticaly by sensors in each tray (except for the drop-down tray), but some devices may require that you set the size via front panel menus, or (for network models) via the Embedded Web Server equivalent.
You may also need to specify what Paper Type (e.g. Plain or Letterhead) is present in each tray, in order to distinguish between two or more trays which have the same paper size loaded.
Within your appllcation / print preferences, ensure that you select the required combination of size and type for the document.
But if you mean how do you print a document with some pages on one size of paper, and other pages on a different size, this may only be possible with bespoke applications and/or printer drivers.

HELP! My HP LaserJet Pro 400 color MFP M475dn printer will NOT print!!!!

HP LaserJet Pro 400 color MFP M475dn- CE863A
Printer is on a network and can connect to multiple computers that include: Mac OS X, Windows 7, and Windows XP.
When I try to print from my iMac, the printer queue says "The printer is not connected". When we try to print from the Windows computers, it just sits there in the queue and doesn't print. When I go over to the printer itself and try to print either a demo page or a supplies page directly from it, it says on the screen that is printed it but nothing happens. It doesn't hum or anything! The port where the network cable is connected is lit green which HP says that means that the network cable is connected. We have had this printer for a year now and something like this has never happened.
I haven't switched any software or anything before this happened. It was working fine on Saturday when we were using it, but when we came into work today, it just decided it would stop printing!
I am stumped! I tried 'pinging' the printer's IP address from my iMac and it pings just fine. Does anyone have any tips?
(I tried doing the obvious too- like turning the printer on and off and shutting the computers down- and nothing!)
This question was solved.
View Solution.

Okay, so I'm feeling slightly stupid right now. I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was! I had shut it off a few times before but I guess it just wasn't long enough. What a pain!
Thank you to anyone who took the time to read this! Sorry to waste anyone's time!!

LaserJet Pro 400 Legal pages printing

I have a LaserJet Pro 400 M401dw and use it with Adove Reader 11.0.07 and MAC OSX 10.9 ( Mavericks)
to print legal papers that have both Letter and Legal pages. The Adove Reader picks the size based on the size sent via a PDF. The problem is that when it prints Legal size it prints the first page correctly and then prints the following legal pages off set by 3 inches. It prints Letter pages correctly. This used to work correctly and now has this problem. I have installed the latest HP software and Adobe Reader. It used to work fine but now does not. My workaround is to print on and old PC whick works properly.

Hello joeluc, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP LaserJet Pro 400 color Printer M451dn won't print

My HP LaserJet Pro 400 color Printer M451dn stopped printing after a short usage of non hp toner. How do I get this printer to accept these toner cartridge ? My 3600dn never has a problem

If you are using non-HP toner cartridges, then I would say that the onus is on the supplier of these to resolve the problem.
Or to accept that these cartridges aren't quite as compatible as they've no doubt been advertised to be.

HP LaserJet Pro 400 MFP M425dn won't print text at 72 point size or larger

My workplace recently purchased an HP LaserJet Pro 400 MFP M425dn all-in-one printer. It works excellently with the exception of the fact that it won't print text that's 72 points or larger in size. I've tried numerous fonts that're pre-installed with Windows, and all of them print properly at point size 71.5 or smaller; anything else simply doesn't show up in prints. The content that's sized at 72 points or higher *does* affect the flow of other printed content on the page, however. It's like the 72-point or larger text is occupying space, but it's completely invisible on the printed page. I've tested this using Microsoft Word 2002 on three separate computers, two of which have Windows 7 installed and one of which has Windows Vista installed. The problem is identical on all three computers. The printer is connected via ethernet cable to our wired network. I've installed the included printer software, and I don't believe that there are any updates to it that weren't installed up to this point. Any thoughts on how to resolve this issue?

hello, i only made an account to solve this for you guys because it has been a headache for me also.... let me apologize before hand for terrible grammar and punctuation i am in a huge hurry Now this may not work for everybody but i fixed it on my machine with the following now before you print ...use (ctrl+p) in your word processor to open the print window click on (properties) then navigate to the (advanced) tab now, I have a section called printer features under this category there is an option to "send truetype as bitmap" enable this and see if it can help any of you, for me, with this ENABLED I can print any size font my word processor will allow me to type specs of my machinedell d6420win7msoft word 2007 printer itself is hp laserjet 200 color m276 printer driver is HP LaserJet 200 color MFP M276 PCL 6 i understand that this printer and driver is not identical to yours per se but the nature of these drivers makes it highly likely that this solution will work for most of you if this helps, have somebody else post it more noticeably because i will probly not be signing back in to this website i created this account just to post this and hopefully solve this annoying issue for many of you ...no kudos needed

HP Laserjet Pro 400 color printer M451dn Driver needed

I need to install an HP Laserjet Pro 400 color printer. When I plug in the USB - it provides a driver which I can open and get to the install process - The process takes me to the point of plugging in the USB and starts to install.
After 10 minutes and getting to 99% complete the install stops because it is taking to long.
I have searched for the driver on the web site but when I click on the printer name - the HP web site goes into an
Internet Explorer cannot display the webpage
Need help with installing this printer - this printer is only available to me by USB

If you are using non-HP toner cartridges, then I would say that the onus is on the supplier of these to resolve the problem.
Or to accept that these cartridges aren't quite as compatible as they've no doubt been advertised to be.

HP laserjet Pro 400 color Printing Delay after 2 pages

i have HP laserjet pro 400 color m451dn printer . which have printing delay problem. it prints 2 pages and then delay for 5 to 10 second, then it again print 2 pages and so on. anyone can help me urgently.

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Want hp laserjet pro 400 color to print in black by default

Hi,
I recently installed a Laserjet Pro 400 color printer.
I know each person can print in B&W by changing the properties at print time but is there a way to default all printing to B&W and if a colour print is required, we change that in the properties at print time.
Many thanks,
Karen

Hi Karen,
The defautl printing preferences can be modified from the control panel.
From the Control Panel open the Printers section.
Right click the LaserJet 400 icon and select Printing Preferences.
Modify the settings as required and click Ok.
If the used application was opened you may have to close and re-open the app in order the settings will take a place.
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet Pro 400 Printer M401a (CF270A) is not printing complete statement on letterhead

Dear
i have supplied printer HP LaserJet Pro 400 Printer M401a (CF270A)Qty 10 to my customer but its not printing complete statement there is missing ink in the words and also spots are coming on the page.
the page is letterhead of the company.
could you please advise what will be reason.
Waiting for your reply.
Regards
Faisal Farooq

VII,
This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP LASERJET PRO 400 PRINTER M401DNE CF399A drum

I m waiting to receive my new HP LASERJET PRO 400 PRINTER M401DNE CF399A in a few days. I m searching for the suplies may need in future for my printer and i couldn t find any printer drum for this model. Please help me about my issue.

The toner cartridges contain the drum, when you get a new toner cartridge you are getting the self contained drum as well. You can find supplies on the HP SureSupply site.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP LaserJet Pro 400 M401a Laser Printer Not Saving Downloaded Fonts

Hi,
we have recently purchased an HP LaserJet Pro 400 M401a Laser Printer which needs to be used with a system that downloads fonts for correct style printouts. The problem I am having is the fonts download initially which is great, but they are not saved by the printer after 1 printout so the user is having to download the fonts everytime she wants to print something.
All other printers in the office are HP2055 and work as expected saving the fonts after the initial download. I have asked the support team of the application to have a look at the situation and they say everything is setup correctly so it may be an issue with the printer. Printer is installed on a Windows XP SP3 PC.
Firware version: 20121205 (15 Dec 2012)
Driver Version: 61.140.04.14138 (1 Jan 2013)
Any help would be appeciated, thanks.
Robert

If the downloaded soft fonts are definitely not being saved (despite the download presumably terminating with a 'make soft font permanent' escape sequence), then the problem must lie in the firmware - and the only resolution is if HP releases a new version with a fix.
To be certain about which PCL5 fonts are resident in the printer, you have presumably printed off a 'PCL5 Typeface List' via the relevant front panel menu (assuming this printer has one).
Or you could send the following direct to the printer to invoke that report:
<Esc>%-12345X@PJL COMMENT Print PCL Font List
@PJL DMINFO ASCIIHEX = "040004010105020402015E"
<Esc>%-12345X
where <Esc> represents the non-graphic) Escape control-code character (the character with decimal code 27, or hexadecimal 1B), and each PJL statement is terminated with a LineFeed control-code (decimal 10, hexadecimal 0A).
Assuming that the printer is USB-connected, you could send the contents of the file (name, say, testfile.prn) holding the above to the printer using the copy command in a command-prompt session:
copy /b testfile.prn \\computer-name\share-name
where:
computer-name is the name of the host workstation
share-name is a share name of the installed Windows printer instance.
I don't have access to your model of printer, but I do use a LaserJet Pro 400 Colour MFP 475dn (MFP equivalent of M451 printer), and this does appear to retain downloaded 'permanent' soft fonts - but only until the device goes into 'sleep' mode!
So it is probably a common 'fault' (or 'design decision'?) across this family (LJ Pro 400) of printers.

Does the HP LaserJet Pro 400 Printer M401n (CZ195A) work with Linux?

Does the HP LaserJet Pro 400 Printer M401n (CZ195A) work with Linux?
Thank you for your help.
James Adrian
{Personal Information Removed}

Hello happy321,
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Laserjet pro 400 m451nw--Print is too dark

I have a LaserJet Pro 400 color M451nw, and whenever I print any type of blue, it prints really dark. Tonight, the blue on my monitor was a royal blue, and the blue that printed was almost black. I lightened the blue on the graphic, but it's still not royal blue. The program I'm using is MS Publisher 2013.
Is there a way for me to adjust the cyan cartridge settings so it won't print so dark?
Thanks,
SHJ
This question was solved.
View Solution.

Hello ayligcjdesign,
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Laserjet Pro 400 Printer unable to print docs using both letter and legal paper

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