HP LaserJet Pro CM1415fn Color Multifunction Printer unable to connect to webapps, webforms

Hello,
I'm able to print to my printer - HP LaserJet Pro CM1415fnw Color Multifunction Printer - over my local network and the printer is connected to the router via wireless connection.  No connectivity issues as far as the local network goes..
The problem I'm having is that for the past week (perhaps longer but I only noticed it a week ago) I'm unable to download the web forms or web apps from the printer's screen menu.  I keep getting the message: Unable to connect to the network, please check your network connection etc etc etc.
I successfully printed to my hpeprint email address, so at least the printer is connected to the eprint network, but still can't access/download any of the web forms or web apps.
Has anyone experiencd this?  I'm really stuck, can't figure out what the issue could be seeing as how the printer seems to be working over the local network and am able to print documents that I send to me hp e-print email address.  Any suggestions or assistance would be greatly appreciated.  thanks in advance... Robert

You're lucky to have SOME ePrint functionality left! I got a new m177fw from HP and the printer simply won't enable ePrint. I get a constant connecting screen or connection error screen. There aren't any problems with my network and I spoke with a HP customer service representative over the phone and it seems they are clueless that ePrint is currently broken on HP's end.

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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