HP LaserJet Pro CM1415fn Color Multifunction Printer

Hi all
we have HP LaserJet Pro CM1415fn Color Multifunction Printer when I try to Scan it show the page scaning but as soon as the scan complite it gone it display nothing 0 page of 0 .
http://s30.postimg.org/e3sakkg81/Scan1.jpg
http://s28.postimg.org/7vvv449dp/Scan2.jpg
Regards

Hello ,
Welcome to the HP Support Forums!
I see you there are some odd scanning issues happening with the CM1415fn, shows the preview then its gone. It appears that the computer is a Windows computer, is this correct? If so, what is the version of Windows?
Try running the Print and Scan Dr, this will look check the drivers, software, etc. Let me know what the results are.
Cheers,
JERENDS
I work on behalf of HP
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HP LaserJet Pro CM1415fn Color Multifunction Printer unable to connect to webapps, webforms

Hello,
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You're lucky to have SOME ePrint functionality left! I got a new m177fw from HP and the printer simply won't enable ePrint. I get a constant connecting screen or connection error screen. There aren't any problems with my network and I spoke with a HP customer service representative over the phone and it seems they are clueless that ePrint is currently broken on HP's end.

HP LaserJet Pro CM1415fnw Color Multifunction Printer - CAN'T FIND ANY WIRELESS NETWORKS

PRINTER: HP LaserJet Pro CM1415fnw Color Multifunction Printer
OS: Windows 7
OWNED: Over 2 years with no problems
LOCATION/SET-UP: At my personal residence. All-in-one wireless router through cable company.
ISSUE: All of a sudden, printer cannot find any wireless networks. Nothing has recently changed in my service provider or equipment. I know that the router and internet is not the problem because our 2 smart phones and three laptops still connect. I've triend manually setting up the network using SSID and Keyphrase but still nothing.
HELP!
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I would perform a hard reset by removing the power from the entire machienethrough the powercord for thirty seconds. Following that I would reconnect the printer to the wireless network and set a static IP/
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Hi 5teve,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to print PDF documents.
I will be happy to help you.
Check the driver name. If it shows HP Laserjet CM1415 - Airprint it would be the Apple driver.
Delete it and add the new driver in for just the HP Laserjet CM1415. You might have to click on the drop down to select it from the list.
Here is a screen shot for a example. Different printer showing though.
Please let me know the results.
Thank you for posting on the HP Forums.
Have a great day!
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Gemini02
I work on behalf of HP

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Here is what i have been able to find so far. I'll keep looking for your answer.
Physical dimensions
The dimensions listed are for the product without the power supply attached.
Height
608 mm (24 in)
Width
442 mm (17.4 in)
Depth
445 mm (17.5 in)
Weight
22.6 kg (49.8 lb)
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affableLJ
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Hi Seun1965,
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Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP LaserJet Pro CM1415fnw color MFP printing & scanning problems

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Hello StoopBoy,
Welcome to the HP Support Forums.
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5. Downlaod and Install the printer HP LaserJet Pro CM1415fnw color MFP software.
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Thanks,
JERENDS
I work on behalf of HP
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Hi
With the notes you have posted i see that you are unable to get on to printer apps, web services and eprint, please follow the steps given in the link given below and check the wireless connection and it should resolve the issue.
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I Represent HP
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Hi , Thanks for getting back to me! It's not abnormal to see some print quality issues once your toner is lower that 20%. Were you able to complete the steps in the document that I sent? Is there any cyan on the print quality printout at all? If not, it could be a defective toner cartridge. I would suggest contacting HP Support to inquire about a replacement if it is a Genuine HP toner cartridge.**Fill in the model number and the form to receive a case number for quicker assistance. If a replacement toner cartridge does not resolve the issue, then it's possible that the printer may need to be serviced. Hope this helps!Thanks again for posting, and have a great day.

HP LaserJet Pro 200 color M251nw Printing Out of Alignment

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This question was solved.
View Solution.

Thanks for letting me know James_LAG.
At this point it does look like a hardware issue with the printer. Please call our technical support and inquire about a replacement printer, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Thank You.
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Gemini02
I work on behalf of HP

HP LaserJet Pro 400 color M451dn Printing Color Streaks: HELP!

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To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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Hp laserjet pro 200 color m251nw Printer tray stuck

I went to refill the tray. When I tried putting it back in it was hard to get back in. I moved the printer to make sure nothing was jaming it. They tray went back in and now is stuck. It's it won't release. Totally stuck. Need help! Thanks!

Hi @Brendarv ,
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Here is a picture of the printer. Number 5 is the Jam access door.
If the issue continues, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro C1415fn color MFP - fax won't work

I have a LaserJet Pro CM1415fn color MFP on a Windows 7 64-bit laptop. I've been using the printer for two years now.
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Hi @Clabee ,
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If this just recently happened, I would do a System Restore back to when everything was working properly.
System Restore for Windows 7.
If you would prefer not to do the System Restore, uninstall and reinstall the printer software. It might become corrupted.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG .
Click on the start up tab and click disable all.
Download, save and install the latest drivers.
HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers.
Test the printer and try sending a fax again from the PC.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro CM1415fn Color Multifunction Printer

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