HP LaserJet Pro M1217 nfw MFP - Scanner Error 22

We are having Scan/Copy/Fax issues. Specifically "Scanner Error 22" (Yes 22, no not 52). I cannot find a manual specific to this model. When I bring one up via HP's website the actual pdf of the manual is for two other versions and they have the Error 52, not 22. So I am not sure what to do.
We have tried to resolve by powering down, unplugging, replugging etc., it hasn't worked. It was already plugged directly into the wall vs. strip.
We have uninstalled/reinstalled the software. Still no change.
The error comes on as soon as it powers up.
If you open the scanner bed there is a red light in the top left corner, I assume the scanner has become broken some how and would need to be replaced, but, we are no longer sure who paid for the printer/if it ever had a warranty so we are trying to fix it any other way possible. It is less than a year old.
(The printing capabilites [sending from computer itself] work perfectly and the prints are beautiful. I hate to throw out a machine that works a little bit, just not all the way)
Any suggestions?
The computer it was installed through is running Windows 7 SP1 32 bit. The machine is also connected through ethernet, nothing else I could see. I checked for any computer updates or driver updates that may have caused problems. Nothing I could see.
Thanks in advance,
BAR

Hi @BayAreaRecovery,
I see that you are getting a Scanner 22 Error. I can help you today.
I have provided a URL to check the Warranty on the printer. It should have a 1 year warranty depending on your location. Check your product warranty.
Here is a document on how to do the full reset on the printer. I wasn't sure if you followed this procedure when you did the power reset yourself. A 'Scanner Error 22' Message Displays on the Printer Control Panel.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Scanning using LaserJet Pro M1217 nfw MFP

Product: HP LaserJet Pro M1217nfw MFP
Mac OSX - Mountain Lion
I would like to scan using this printer. I can not find a reliable method. Any suggestion?

I just figured this out!! So happy!! I am using Windows, so not sure if this will help you MAC users (hoping to be one soon, haha). Here are the instructions I followed:
Place the document to be scanned either in the feeder or on the flatbed glass
Click Start
Click Programs (or All Programs depending on software)
Click HP and select your product (in this case, HP Color LaserJetPro MFP M177 fw)
Click HP Scan, select a scanning shortcut (e.g.: save as PDF), adjust settings as desired
Click Scan
And voila! You will have your scanned document saved on your computer for emailing, etc.

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i have HP LaserJet Pro 100 color MFP M175nw installed on print server.
sometimes if the printer restart the hostname will back to default hostname setting and need to reconfigure again.
if anyone has ever experienced something similar? or could help for this problem?

Hi tehdjie
I am not completely familiar with his server, this is the consumer support.
I would recommend an uninstall/reinstall of the full feature software for 2003 and a firmware update for the printer. I included the link for the software and the firmware update.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=1005&lc=en&cc=us&dlc=en&sw_lang=&product=5076...
I would post this issue on the business forum for more assistance.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

LaserJet Pro 400 color MFP scanner: Ripped paper stuck in scan feeder, cannot dislodge

A piece of paper became stuck in the automatic scan feeder. I tried my best to slowly guide it out, but the paper ripped and now I cannot dislodge the ripped piece of paper. The pieces are held so tightly together that they do not allow for opening up. I have tried tweezers unsuccessfully. I have also disconnected the spring and tried to unscrew the bolted down affixed pieces, but my screwdriver just spins aimlessly and does not make progress on the bolts. Help!

Hello there,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums - Printers - LaserJet.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Laserjet Pro M1217 NFW

Unable to send/fax. Was working before a power outage. Comm error when receving faxes. Called the fax number and the user can see it receving a voice call.

*** Update
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HP LaserJet Professional M1217 nfw MFP

Buonasera vorrei sapere come posso usare la stampante in oggetto con ePrint considerato che ha WiFi. Non riesco ha trovare il suo indirizzo mail. Ho già un account e vorrei aggiungere alla stampante All on one gia funzionante con eprint anche quella in argomento.
Vi sarei grato se mi faceste sapere come procedere.
In attesa di una risposta porgo cordiali saluti
Valentino Seccacini

Hi @marialuisa21m ,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
English: http://h30434.www3.hp.com
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Thank you for your understanding
I work for HP. However I speak only for myself, not for HP nor anyone else

Hp LaserJet M1217 nfw MFP won't allow me to setup wireless...

I am trying to setup a newly purchased, refurbished hp LaserJet M1217 nfw MFP so that I can print wirelessly, but it isn't giving me the option to do it. I started the process trying to follow the directions on a Windows 8 (hiss!!!) machine. The computer recognized that the printer (or something) was plugged in, but didn't start up automatically and I had to insert the CD into the drive to start the setup. When I chose the option to configure for a new wireless network, the software told me to connect the printer to the computer....but it was already connected. I chalked it up to Windows 8 being the devil and installed the printer on my wife's computer, still running Windows 7. I ran downstairs to grab the rest of the documentation after starting the configuration process and when I got back, the thing was installed....but only on my wife's computer. I can't figure out how to get the printer to be accessible wirelessly from other computers and am hoping to get more help. I tried using the CD to configure the printer, but got the same message regarding connecting the printer when it was already connected. Any help would make me hate this printer less and possibly not send it back to get another Epson printer (Which took almost no time to set up for wireless and was perfect....until my wife broke it). Thanks a lot...
OGDEN

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Scanner icon lost HP LaserJet Pro 100 color MFP M177fw

HP Model: HP LaserJet Pro 100 color MFP M177fw
After "updating" drivers on my IMac my Scanner disappeared and I have not been able to Scan for over a month. I just started a new business and this is debilitating! Can anyone shed any light on this? I do have Yosemite and will unintall it to get my Scanner back if that's what it takes. However, HP should "fix" this issue immediately; afterall, I spent close to $400 on this JetPrinter and am willing to return it.

Hi @BertieBaby ,
I see that you are having issues with scanning after updating drivers on the Mac. I will certainly do my best to help you.
Did you download and install the Full Feature Software when you first setup the printer?
If you didn't, please download and install them from this link. HP Color LaserJet Pro MFP M176/M177 Series Software.
If you already have the Full Feature Software installed, try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name-LaserJet Pro 100 color MFP M177fw Bonjour) Then click on the Add button.
Test the printing and scanning.
If there is anything else I can help you with, just let me know.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276 - new - Device error and Cleaning cycle issues

HP LaserJet Pro 200 color MFP M276 - this is a new printer a friend purchased at Staples. It connects WiFi okay and prints when prompted to but it then does a "Cleaning" cycle after every print job. It also displays "Device Error" at the same time. It has been powercycled as instructed and the error continues to reappear and the "Cleaning" cycle continues as well after each and every print job. My friend paid Staples to set up this printer to a new Acer Laptop and D-Link router he also purchased before he brought them home. He was told everything works fine .. they lied .. Laptop and router have no issues .. just the printer. The Laptop sees the printer okay and software is installed without issue. Any ideas why the "Device Error" and "Cleaning" cycle after every print job is happening? He is on the verge of taking the whole outfit back as Staples has not assisted him and instead directed him to download the manuals from HP. Any suggestions are appreciated

Have you tried a hard reset on it? I know you said you power cycled it, but a hard reset is sometimes different than what some people consider a power cycle.
Follow these steps to perform a hard reset on the printer.
1. Press the Power button to turn on the product.
2. With the product turned on, disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
5. Plug the power cord back into the wall outlet.
6. Reconnect the power cord to the rear of the product.
7. If the product does not turn on by itself, press the power button to turn it on.
Try that out and let me know if it helps.
Best of luck,
Kyle
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Unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw in windows 7 64 bit

HI
am unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw Drivers in windows 7 64 bit , after runing the setup ,the printer will finshing the installation process and and it will show that the HP Scan and HP fax failed.

Hi @Chembo ,
I see you're experiencing issues installing the printer software. I will do my best to assist you with this issue.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
Restart the computer.
Disconnect the USB cable from the printer.
Run the uninstall from the CD.
Go start, computer, right click on the CD for the printer, left click open in a new window, double click on uninstall.
Make sure that the print spooler service is running.
Right-click Print Spooler, and then click Properties.
If the Startup type is set to Manual or Disabled, click the drop-down list, click Automatic, and then click Apply.
Under Service status, click Stop and then Start, and then click OK.
Run the installation again and don't connect the cable until prompted.
Test the printer.
Then you will have to go back and enable the Startup programs, Microsoft Services and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276 -Device error and Cleaning cycle issues

This printer (HP LaserJet Pro 200 color MFP M276) will print 2 pages, clean, and then give an error message. It does this consistently. I have tried the suggestions posted in other forums and I have not had any luck. Any suggestions??

Have you tried a hard reset on it? I know you said you power cycled it, but a hard reset is sometimes different than what some people consider a power cycle.
Follow these steps to perform a hard reset on the printer.
1. Press the Power button to turn on the product.
2. With the product turned on, disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
5. Plug the power cord back into the wall outlet.
6. Reconnect the power cord to the rear of the product.
7. If the product does not turn on by itself, press the power button to turn it on.
Try that out and let me know if it helps.
Best of luck,
Kyle
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LaserJet Pro 200 color MFP M276nw/ a code 79 service error turn off then on, on screen the product

I have an HP LaserJet Pro 200 color MFP M276nw. I keep getting a code 79 service error turn off then on, on screen the product

I have same problem - this doesn't help. Did you did something that worked?

LASERJET M1217 nfw MFP urgent help plz

HAY GUYS, NEED URGENT HELP!!!!!!!!!
My printer M1217 nfw MFP had a problem with the scanner and it was fixed bu updating the firmware and the scanner works fine and offcourse i printed the config. report befor updating the firmware , the problem is that i lost the report and i cant config. the fax or the wirless connection . any help plz guys

kelsaeed wrote:
HAY GUYS, NEED URGENT HELP!!!!!!!!!
My printer M1217 nfw MFP had a problem with the scanner and it was fixed bu updating the firmware and the scanner works fine and offcourse i printed the config. report befor updating the firmware , the problem is that i lost the report and i cant config. the fax or the wirless connection . any help plz guys

HP LaserJet Pro 300 color MFP runs cleaning and Mis Prints Error with Printing above 5 pages

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Restoring the defaults doesnt usually purge out the memory of a printer. You need a cold reset to complete that proceedure. Cold Reset steps:http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-LaserJet-Pro-200-color-MFP-M276nw-Cold-reset/td-p/5060955 The video at the bottom of the first page is very helpful.

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Hello StoopBoy,
Welcome to the HP Support Forums.
I see that you have an HP LaserJet Pro CM1415fnw color MFP being operated on a Mac 10.9.2. The CM1415fnw will not maintain a continual connection to the computer displaying errors and very slow printing. Since you have done a great job already troubleshooting the issue some of the steps I suggest will have already been done by yourself.
I suggest you take these steps to help resolve the issue:
1. Reset the Printing Systems by following this Apple Document: Mac OS X: How to reset the printing system.
2. Uninstall the HP LaserJet Pro CM1415fnw color MFP with this HP document: Uninstall HP printer software.
3. Repair disk permissions on the Mac.
4. Check for and install any and all updates on the Mac.
5. Downlaod and Install the printer HP LaserJet Pro CM1415fnw color MFP software.
I hope this helps and will allow you to have more continual functionality with your Laserjet.
Thanks,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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HP LaserJet Pro M1217 nfw MFP - Scanner Error 22

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