HP Laserjet Pro MFP M126nw printer installation error

computer display following error msg during installation of LaserJet Pro MFP M126nw printer. I havea system with intel core 2 Duo with 2 GB Ram, my Os is Window & Ultimate 32Bit.
please solve this issue as soon as possible.

Hi narin01,
I understand you are unable to install the printer software. I can help you.
Uninstall the software using the CD:
Touch the Windows Key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Do a msconfig to turn off any startup programs that might be interfering with the installation.
Click on start, in the search box type in run, press the enter key, then type in msconfig, click OK.
Click the Services tab. Click to select the Hide All Microsoft Services check box. Click Disable All, and then click OK. Then click on the start up tab at the top. Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again. Right click on the install and select Run as Administrator.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard

hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard
printer installed but print not coming ...
please give me solutions of this problem

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

How to enable WebScan feature in LaserJet Pro MFP M126nw Printer

I have installed a new LaserJet Pro MFP M126nw printer with wireless configured. The IP Address is 192.168.0.21. I visit http://192.168.0.21 through browser. I don't see Print/Copy/WebScan options there. I can see rest of the configuration tabs.
I am interested in WebScan feature to scan document from my Chromebook. Please let me know how to enable this.

Hi,
The Webscan feature is not available on laser printers, it is only available on Inkjet printers.
I afraid you can only print from a Chromebook, scanning to a such is not supported with the HP Laserjet Pro MFP M126 printer.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet Pro MFP M125nw Driver Setup Error - Please Help - I can't Use My Printer

Hi,
I have just bought a new HP LaserJet Pro MFP M125nw Printer. But I can not install it. I can't use it, even one page written document.
This is the error when setup appears:
Please help me...

Hi @NafirKeyh ,
I see that you are experiencing issues installing the printer on Windows 7. I would really like to be able to help you resolve this issue.
Try these steps to see if it will resolve the issue. Disabling the Startup programs and temporarily turn off the Antivirus Software should prevent any interference during the installation.
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
How is the printer going to be connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro MFP M125A " A Fatal Error Occured Preventing Product Use" on Window XP SP3

Dear Friends,
I really need your help on this issues, recently company that i been working buy 19 Unit of HP Laserjet Pro MFP M125A printer to be install at our 19 branches. All of our branches is using Window XP SP3 and the spec is exceed the minimum requirement stated at the box of the HP Printers which means by rights, it should be no problems.
However, I sent and setup the printer at 4 branches only 1 is a success. others 3 centre is showing the same errors which is A Fatal Error Occured Preventing Product Use. I been trying to install using original CD provided by HP and driver provided at HP Support also given the same errors. The 1 Centre that OK PC spec is almost the same as the others 3 and all using default programs and software. So i dont knows what really is the problem.
This is the things i have done in hoping to successfully install the driver but WITH NO SUCCESS:
Clear temp file, disk cleanup, defragment disk and restart PC.
Reinstall Windows SP3 and restart PC.
Install basic driver only and using control panel > device and printer > add printer (Select Driver Manually). (See Pic Below)
Repair windows using original windows XP SP3 CD.
Re-Check for USB.INF file.
Repair Registry with reg cure.
Uninstall USB support and etc (Google), then re-install the printers.
Uninstall Antivirus, disable all startup and services.
Install using FULL DRIVER, BASIC DRIVER AND DRIVER MANUAL.
Sometime when running the installer, it will prompt the below error signature and HP installer will loading quite long and then crash, but others PC don't have this errors, it straight away to the installation menu until DETECTING PRINTER until 99% and shows errors "A Fatal Error Occured Preventing Product Use".
It seems that almost everythings i try cannot make the printer driver to be install. However, the SCAN driver is install successfully. Currently the printer only can PHOTOCOPY AND SCAN, without being able to print.
Please anyone which facing similiar issues to HELP ME. anythings i can do, to install the printer DRIVER.
THANKS!

Hi @gendit ,
I see that you are having issues installing several Laserjet Pro MFP M125A printers on several Windows XP computers. You are getting "A Fatal Error Occured Preventing Product Use". I can help you with this.
What version of .NetFrameworks do you have? Check Your DOTNET.
You might have to run the Windows Updates. I would update the .Netframeworks to 4.0.
I believe HP software piggy backs Internet Explorer. Should have at least Internet Explorer 6.0.
Please try these steps, most likely the wrong driver is getting installed, giving you the Fatal error.
Disconnect the USB cable.
Uninstall the printer software from the CD.
Run the software again, immediately after connecting the USB cable, follow this document to update the driver before it errors out again. A Fatal Error Displays During Software Installation.
If the issue persists, here is a document with some different steps to try.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
Please provide in detail the results if you are still having issues.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Copy Feature doesn't work -HP LaserJet Pro MFP M126nw- Windows 8

The copy function is not working and display is not showing anything. Also error indicator remains on

Hi there,
Welcome to the HP Forums!
I understand that your copy feature will not work on your HP LaserJet Pro MFP M126nw and the display will not show anything. I am happy to help you!
Please take a look through this guide. The Printer Will Not Turn On or Respond When the Power Button or Power Switch is Pressed.
Hope this helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
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Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Wireless Connection Problem with Laserjet Pro MFP M126nw (HELP) :(

I have Laserjet Pro MFP M126nw just bought it last day.
Everthing working fine but i can't able to connect it to my wireless router via WPS PushButton or PIN tried both many times but failed.
I also reset my Router even changed the security level to
·  WEP key encryption using either Auto or Open authentication
·  WPA and
·  WPA2
Tried many times but it says connection failed on the LCD Display.
I have Linksys WRT120N wireless router.
Please help its urgent!

Hi @AjayKareer,
I understand that you are unable to setup the printer on the wireless network. I can help you with this.
Make sure the network name doesn't have any spaces or special characters. The printer won't recognize it.
Restore the printer defaults.
On the printer control panel, press the Setup button.
Press the Right Arrow, to select the Network Setup, and then press OK.
Press the Right Arrow, to select the Restore Defaults, and then press OK.
I have provided a document with some steps for setting the printer up on the network.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network.
Configure the wireless by a Ethernet connection if the issue persists.
Print a configuration page to get the printer's IP address.
Printing a Configuration Report.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in the password and type of Encryption if you have this setup or Open for no password. Apply settings.
Then disconnect the Ethernet cable.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. That way you will know that the printer is now networked.
Then run the installation.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Mac address of HP LaserJet Pro MFP M126nw

Hi People,
Recently bought HP LaserJet Pro MFP M126nw wireless printer and tried to connect to WIfi. but my Wifi is Mac authenticated and I need to configure the mac address of the printer into the network. But I dont know how to get mac address of the printer.
Need you help pls.......its urgent.
Thanks....
This question was solved.
View Solution.

Hi @Satishkumarsah ,
I would be happy to help you be able to get the Mac Address for the printer.
The configuration page lists current network summary and the Mac Address. To print a configuration page, do the following:
LED control panel:
1. From the product control panel, press and hold the Cancel button for 10 seconds.
2. Release the Cancel button.
LCD control panel:
1. From the product control panel, press the Setup button.
2. Open the Reports menu.
3. Use the arrow keys to select Config Report and then press the OK button to begin printing the report.
Hope this helps.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro MFP M276nw software installer not detecting printer via USB or wi-fi - Windows 7

I am trying to install a LaserJet Pro MFP M276nw on Windows 7 Home Premium x64, and I know the printer functions fine, as I have installed it on both Windows Vista Basic x32 and Windows 7 Professional x64 all on the same desktop. The operating system has been changed a couple of times, hence the multiple installs.
I downloaded the full featured software from HP.com and went through the routine of installation as per usual, except that now the software doesn't detect the printer when it requests that I connect it via USB. Trying to install via wi-fi doesn't work because the printer still needs to be attached via USB in order to create the proper wireless handshake. Windows 7 detects the printer, and in-fact installed the drivers for it automatically. However, the printer installation software suite does not respond to the printer being connected, and just hangs there, waiting for it to appear.
I have tried multiple USB ports and it's the same issue. I've installed the basic driver also available for download on HP.com, but that software does not appear to include an option for scanning files to the computer. The printer itself will scan to email or to to a USB thumb drive, and even to a network folder, but not directly onto the computer. If it wasn't a necessary function of an all-in-one printer, I wouldn't bother with the scanning feature and simply make do with the basic printer driver.
Anyone have some sort of idea regarding this issue?

Hi @KP_ ,
I see that you are having issues with setting up the printer on the one computer. I would like to help you out today.
I would uninstall the software, turn off the Startup programs, Antivirus software and update the driver during the install by the post I have provided.
Disconnect the USB cable.
Uninstall the software.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
Download, save and then run the latest drivers. Don't Connect the USB cable until prompted during the install.
HP LaserJet Full Feature Software and Driver.
Right after connecting the USB cable, follow this document immediately. A Fatal Error Displays During Software Installation. Disregard the title. If the printer stays listed properly, don't worry about updating the driver.
Test the printer.
Then you will have to go back and enable the Startup programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro MFP M127fn Printer Driver Installation Failed

Got a brand new, fresh out of the box, HP LaserJet Pro MFP M127fn. Failed to install the driver that came with it on my computer Windows 7 64-bit Home Premium. I downloaded latest driver (full version) and still failed to install. The installation stopped at 75% repeatedly. Printer itself seems to work fine. I printed the Self Test / Configuration page. I am connecting/wired with the router.
I tried the installation many many times. Hope one of you have a solution for this problem.
Any assistance would be appreciated.

Hi AngryDad,
Welcome to the HP Forums!
Sorry to hear you are having the same issues, but I am happy to help!
Let's try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any firewall programs. Turn Windows Firewall on or off.
Disable any antivirus programs. Disable antivirus software.
Create a new user account. Create a user account.
Reinstall the software. HP LaserJet Pro MFP M127/128 Series Full Software and Drivers.
If this still does not resolve the issue proceed to back up your files, and reinstall Windows 7.
Hope this fixes your problem, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Laserjet Pro MFP M12fn, printing a solid black line on every paper

I'm running windows 7 professional. I haven't received any error messages and nothing out of the oridarny has happened. My printer/scanner/fax/copy (My HP Laserjet Pro MFP M12fn, product # CZ181A) is printing with a black line down the entire paper, but its only doing it thru the feeder and not on the glass. HELP, How can I fix this?

Welcome to the HP Forums angelinaOO7,
I read your post, which indicates that you are getting a black line down the page when using the feeder. You can print fine from the glass. I can help you with this.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Clean the scanning glass and platen.
Turn the printer off.
Disconnect the power cord from the product and the wall outlet.
Open the scanner lid.
Clean the following scanner areas with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
Main scanner glass.
Small scanner glass to the left of the main scanner glass.
White plastic backing.
Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.
Plug the power cord into the product and the wall outlet.
Turn the printer on.
Try to make another copy.
If you are still having issues, then update the printer's firmware.
HP LaserJet Pro MFP M127fn Drivers.
Select your operating system, click next, click the link for firmware.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro MFP M225dw SMTP serwer error

Hello
I have problem with scannig to email from me new HP LaserJet Pro MFP M225dw, i configured everything and it worked i scanned and meiled a test scan. After 2-3 h i tryed to scan a new document and got error that me SMTP servers don't respond. I checked me SMTP server and he was working, i tryed to scan to meil from 3 others prienters a Canon, Xerox and another HP and it worked but on M225dw i got still error. I restarted the prnter and it worked for 1-2h but again i got the same error from printer, it told employes to reset prienter when they will have problem but this is not a solution. HP LaserJet Pro MFP M225dw is connected by ethernet cable, i can ping she the whole time, no pings droped, no problems with connection, i can prient normaly whe she gots SMTP error. PLZ help.

Hi @Joscelin ,
I see that you are experiencing intermittent issues when scanning to email. I would like to help you out today.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
What email client are you using?
Are you getting a 3 digit error code?
I would setup a Static IP address for the printer and set the DNS, to see if this help resolve this issue.
Print a configuration page to get the printer's IPv4 address.
Go to Setup, Reports, Configuration Report.
Type the IP address into your web browser's address bar, to access the printer's Embedded Web Server.
Click on the Networking tab.
Select IPv4 Configuration on the left side of the window.
Enter the values from the Configuration Page.
Then on the left side of the window, select Network Configuration and enter the following:
Preferred DNS Address: 209.244.0.3
Alternate DNS Address:209.244.0.4
Apply the settings.
Try and scan to email again.
If you are still having issues, set up the Scan to Email account again. I have provided the manual with the steps to complete this on page 50. LaserJet Pro MFP M225, M226.
Test the scan to email.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro M1136 Multifunction printer installation problem

Dear Team,
Recently purchased HP Laserjet Pro M1136 MultiFunction printer. But it is not installing HP scan software. But scanner is working by default drivers.
Printer is not identifying when i am trying to install printer drivers.....?
System drivers updated and USB drivers also updated. But no luck
HP Scan doctor also installed. But same issue. HP scan is not identying
Printer connected to HP Omni 200 PC 5320il all in one system.
Windows 7 X64
Thanks
Solomon Dayakar G

Hello Solomon_ganji ,
Welcome to the HP Forums.
I see that you are having some issues when attempting to install the scanning software.
I suggest we start off by running the HP Print and Scan Doctor. Please let me know if the Doctor fails as well as any error codes you may see.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw Printer always cool-down mode

Hi there, i am also meeting with the same issues like the cooldown mode printing.

Hi , I found something written by that you may find helpful regarding the printer going into cool down mode: I have provided a document with Resolving Control Panel Messages. Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation. Update the printer's firmware. HP Color LaserJet Pro MFP M177fw Drivers. Where is the printer located? (enclosed shelf, desk)How many pages are you printing when you get this message?What is the paper's weight and what kind of paper are you using? If the issue persists, please post back with the answer to the above questions. Thanks.

Installation problem LaserJet Pro MFP m126nw

Trying to install MFP Pro m126 nw on windows xp sp3 32 bit. Connected on usb,ethernet,wi-fi.
Installs scanner driver. Does not install printer driver, returns with fatal error.
Print & scan doctor returns printer not connected message.
tried grunist provided by HP upto level 3, no success
Can print through hp eprint via android mobile.
Can not connect laptop( lenovo c2d, 2gb ram, xp 32 bit sp3) to printer.
can scan through laptop.
Tried basic driver setup (drv_only_14087), tried full setup (full solution 14087) no success.

Hi @PareshKose ,
I see that you are getting a Fatal error when installing the printer, but you can scan and print through ePrint.
I can help you with this.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
How to check for the Event error:
In the Run window, type eventvwr, and then click OK. The Event Viewer opens.
In the Event Viewer pane (on the left), click Application. The Event Viewer results display in the right pane.
In the Source column, find the most recent Error entry from HP, and then double-click the error entry. The Event Properties window opens.
In the Description section, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code.
If you don't have a code, please follow this document:
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro MFP M126nw printer installation error

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