HP Laserjet Pro P1102W will only communicate with 1 computer wirelessly

I am using Windows Pro 64 bit on 2 laptops. I have been able to configure the printer to work wirelessly on one of the laptops, but the 2nd laptop does not communicate with the printer. The 2nd laptop can see the printer, but not communicate with it (it does work when the USB cable is connected to the 2nd laptop). I have tried starting all over a couple times already, and re-installed drivers, etc... Is there something with this printer that will only allow it to communicate with one computer? BTW: both computers are newer DELL laptops, one is running with an i5 processor and the other with an i7 processor. These computers are almost identical.
I need to print to it from both computers wirelessly; why is there an issue with just one of the computers being able to communicate with the printer?

Hi Stephen-P1102W,
I see you are able to print wirelessly from one computer, but not from the other. Please use the Print and Scan Doctor on the second computer. Click here to download and run the Print and Scan Doctor>www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle. 
If you see only green check marks ( ), the tool did not find any problems.
If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
If you see a red X ( ), follow the on-screen instructions to resolve the issue.
If the issue persists, Please choose the appropriate document below, based on your operating system, to begin troubleshooting the issue;
'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows 8
 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7
 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows Vista
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

  • LaserJet 1020 Printer will not communicate with my Mac. Any suggestions?

    When I test of try to print anything, the Mac shows a print complete, but the printer doesnt print.

      I'm on a Windows 7 right now so can't give you anything further, not being on the same OS. Portable Devices should be showing and is not with your 8.1 system or Mass Storage. The driver to recognize the phone comes from Microsoft not the phone or Verizon as most people think. I'd do a internet search on the Samsung 5 with Windows 8.1 or perhaps someone may show up with info. Sorry I can't be of more help.

  • P1102w 'unable to communicate with any wireless router or access point using the provided SSID

    For more than a 1 1/2 years I have been able to print wirelessly.  Prior to getting all set up, I was getting this message and had difficulty with the setup.  At that time I was under warrantly, I was able to get help from HP.  However, it took techs a very long time to figure out why I was receiving this message.  I somewhat recall doing something in the control panel and checking the SSID and password.
    I recently received a new wireless router and now my printer does not work wirelessy.  I can't figure it out!! 
    Anyone having the same probelm?

    Replacing your wireless router try here.
    http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Will the HP LaserJet Pro P1102w Printer work with OSX 10.9.5?

    I am looking for an affordable LaserJet printer for home. I want to know if the HP LaserJet Pro P1102w will work with OSX 10.9.5. Their website only goes up to OSX 10.7 for compatible OSX systems.

    OS X- Printer and scanner software available for download

  • TS2771 My iPod touch will only charge through computer, new wall charger will not charge it, but charges other iPods

    My sons iPod touch will only charge with computer. This has happened since update. Wall charger charges other iPods/iPhone. Restored to original defaults. And still does not work.

    I believe it started with the update prior to 5.1.1.  I just udated it to the 5.1.1, thinking it would resolve the problem.

  • My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes.

    My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes. But the system works with my older HP Fax Printer. Thank you.

    Hi @ 
    I suspect your question would be better answered in the HP Enterprise Business Community,  as the HP Laserjet Pro 400 Printer is a commercial model.
    My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
    Click here to view the Printing and Digital Imaging.  When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
    You may find the HP LaserJet Pro 400 Printer support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
    Best of luck.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer.  I reset all printers and now I cannot seem to add a printer by using the Add a printer function.  Ideas?

    My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer.  I reset all printers and now I cannot seem to add a printer by using the Add a printer function.  Ideas?

    The appearance of the printer in the Default view of the Add printer window relies on a protocol called Bonjour. There have been quite a few users who upgraded to Yosemite only to find that their wifi printer is no longer visible. Until Apple resolves this issue you can add your printer using the LPD protocol. To do so you will need to determine the IP address being used by the MX890. This can be done via the touch panel under Device Settings > Network Settings.
    Once you learn the IP address then on the Mac you can click to add the printer and select the IP icon. Here you can enter the IP address, set the Protocol to Line Printer Deamon and leave the Queue field blank. Then change the name to Canon MX890 and in the Use menu, browse for the Canon MX890 series driver. Then click Add to complete the printer creation.

  • LaserJet Pro P1102w and Chromebook

    I cannot connect my new Google Chromebook to my new hp LaserJet Pro P1102w printer. 
    The Chromebook requires an address that ends in @HPprint.com.   I have been trying to find out how to register for that email for at least an hour. Can anyone tell me how to do it? I'm ready to box this thing up and return it.  Thanks. 

    Hi allglory4him,
    Welcome to the HP Support forums.  I understand that you are trying to setup your Laserjet P1102w to print to it using Google Cloud Print.
    To connect this printer to a wireless network you will need a traditional computer not the Chromebook. The embedded web server where you would enable the web services to get your ePrint setup can only be accessed once the printer is connected to the wireless network.   And the only way to connect it to the wireless network is through the setup using a traditional computer which supports printer drivers.
    If have access to a traditional computer I have included a document on how to install the printer onto your wireless network.   Once it is connected to the wireless network, please use the document about getting the claim code to activate the web services on your printer.   I have also included a document on customizing the printer's ePrint email address to make it easier to remember.  Once you have that completed you can now setup your Google Cloud Print. I have also included a document about Google Cloud print for your reference.
    Installing the Printer on a Wireless Network
    Getting the Printer Claim Code
    Setting Up a Custom Email Address for ePrint
    Using Google Cloud Print with your HP Printer
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Laserjet Pro P1102W not printing even though it's installed...

    Hello everyone. I'm relatively new to Arch, especially new with configuring cups. I just bought an HP LaserJet Pro p1102w wireless printer. I set it up on my dads laptop via plugging it into the usb and it automatically ran the setup program and I selected to set the printer up for wifi printing. All went well and the printer works now wirelessly from his computer (Windows 7). I've been working at getting this printer to actually print without error but it refuses.
    I'm trying to print from leafpad, just a simple text file with little in it other than "linux test print" in the file. The print queue states "Processing - Not connected?" then it fails and gives me the option to "diagnose" the issue. So I click Diagnose. Then it pops up with a message stating that the "print server not exporting printers". It tells me to enable  the "Publish shared printers connected to this system" through the printing administration panel which is in Gnome apparenetly (I'm in XFCE) under System>Administration>Printing from the main menu. In XFCE there is no such area.
    I have cups version 1.5.0-1
    hplip 3.11.7-2
    What else should I do? Apparently the printer was installed successfully. I tried installing it and selecting the HPlip driver which installed fine but wouldn't print. Then I removed that one and installed it using the Apple driver (airprint?) and it won't print either.
    I've tried searching for help but all I find is that it will work with hiplip installed... It isn't working with that installed.
    I can't access the cups server via a browser. Is that the problem? I've opened the cups config page but I don't understand it and it says allow,deny under localhost or ugh i dont know, something about which users can access the server. Should I remove the "deny"??
    Please help me if you can. I'm totally lost and have no idea what to do to get this printer working on my installation of arch. Arch is fully updated as of a few days ago.
    Any help would be greatly appreciated. Thank you.
    -Brittany

    I can't access the cups server via a browser. Is that the problem?
    Absolutely.
        If you are starting cupsd from DAEMONS in rc.conf is it starting correctly or failing?   If your not you should be.  if it failing does start manually work?   
    if it's running you should be able to access via browser.  localhost:631   
    also see/try
    $ hp-toolbox
    CUPS interface better option IMO tho.
    EDIT spelling.... to much scotch B4 posting
    Last edited by jwbirdsong (2011-10-20 00:42:38)

  • LaserJet Pro P1102w dropping connection

    I hope someone can help. We have been having a long term issue with our HP LaserJet Pro P1102w wifi printer keeping a stable connection to our network. It connects to our network via wifi. It is in a high signal wifi area of the office.
    In the printer network settings I have tried setting the printers IP as static and also tried it as dynamic being assigned by our DHCP server.
    The problem is the printer keeps randomly dropping connection in that we can no longer print to the printer / access the printers webpage or ping the printer. The problems is fixed by either powering down and restarting the printer or if you leave the printer after a period of time the printer will once again be contactable (by doing nothing).
    I have updated the printers firmware, computers printer drivers. Checked network settings but just cannot resolve the issue.
    It's driving me crazy!

    Thanks for the clarification Angus,
    Try disabling the Auto Off feature, this current configuration actually turns the printer Off after 5 minutes idle (Any key pressing will turn the printer On, but any remote command as printing or accessing the printer page will fail..
    You may enter the EWS by entering the printer IP through Safari.
    Enter the Settings tab.
    Select Print Settings and turn the Auto Off after as Never.
    Click Apply and reboot the device, then check for any change.
    Now reboot the device and check for any chnage,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP LaserJet Pro P1102w offline for win xp

    Hi!
    My problem is that:
    I'm using my pc (win xp) and when I must print a document, I see that my Hp laserjet pro P1102w is offline. If I find printer with ip on browser it is there but system not recognise printer. I tried to disconnect printer and pc, I tried to disinstall and to reinstall all software and some new installing but xp never recognise printer in wifi. When I connect printer with usb became online also if configure printer connection in wifi. I'm sure that I installed printer via wifi, not usb. If i use my smartphone, printer is ok and print correctly. I tried to restore all xp services.  I can't format pc because I've some sensitive software . 
    Help me please.
    Thank you very much
    Andreas

    Hi @Andreas89 ,
    I see by your post that the printer is showing offline when trying to print through the wireless network, but you can print with the Smart Phone and you can access the printer's Embedded Web Server by the IP address. I will certainly do my best to help you.
    Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
    If you are still having issues, check the IP address on the computer to make sure it matches the printer's IP address.
    Go to Start, Control Panel, Printers and Faxed, right click the printer, go to Printer Properties, select the Ports tab, click on Configure Port.
    If they don't match then close the configure port window and click create a port and follow the wizard.
    Type in the proper IPv4 address.
    Make sure the printer is online.
    Test the printer.
    I have provided this document to setup a Static IP address for the printer, to prevent this from happening in the future.
    Printer Does Not Maintain Wireless Connection.
    Go to Solution four: Assign your printer a static IP address under the Windows link.
    What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
    If you need further assistance, just let me know.
    Have a wonderful day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • LaserJet Pro P1102w Printer

    I have a HP LaserJet Pro P1102w Printer
    Model: CE657A
    Serial [Edited for Personal Information]
    purchased Staples 10/13/13
    It worked until yesterday when my ISP replaced my modem
    It is connected wirelessly and now it doesn't work at all, and when I look in Control Panel, I don't see any printer
    How can I get this to work again?

    Hi @NYCJudy, 
    I understand that you had the modem replaced and now the printer isn't working over the wireless network. I can help you with this but I will need some more information to provide the proper steps, depending on what operating system you are using.
    We will need to restore the defaults on the printer and then configure the printer over the network again.
    What operating system are you using?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    How to Find the Windows Edition and Version on Your Computer.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Printer installation stops halfway -HP LaserJet Pro P1102w

    I'm currently using Windows 8 
    I recently bought the HP LaserJet Pro P1102W 
    The problem i'm having is that halfway through the inatalltion process it brings up a window saying "waiting for you to connect the printer" but the thing is I already have it conneted. I even follow the steps that it shows. But that doesn't work at all. 
    I've been trying to setup using a usb connection from the printer to the computer. 

    Hi @istayupallnight ,
    I see that you are having issues setting up the printer on a USB connection. The computer isn't recognizing the cable being connected. I will certainly do my best to help you.
    Restart the printer and make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
    Try and print a hardware self test on the printer to find out if it is a hardware issue. If the printer isn't in a Ready State, the computer won't recognize it. Printing a Configuration Page. Select Method two.
    I have provided a document with some steps to try to see if that will resolve the issue. The most recent operating system listed is Windows 7. If you have any difficulty navigating to specific windows just let me know.
    An 'Unable to Find Printer' Error Displays for the HP LaserJet Pro P1102w Printer.
    Here is a document to turn off any programs running in the background for Windows 8 before running the install again.
    How to perform a clean boot in Windows.
    Please provide in detail the results if you are still having issues.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Laserjet pro p1102w. label says product of viet nam. is there an accession nbr assigned?

    Laserjet Pro P1102W indicates product of Vietnam.  what is the accession number allowing it to be imported into the US?

    Drive Preparation and Installation for Mountain Lion
    1.  Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

  • Is Samsung SL-M2022W and HP Laserjet Pro P1102W airprint compatible?

    Hi
    Samsung SL-M2022W is mobile print compatible via samsung's ios app but is it airprint compatible?
    HP Laserjet Pro P1102W is not listed as airprint compatible in the airprint apple page but it is in the HP support.
    So anyone has experience in these two?
    thanx

    islascanarias wrote:
    Hi
    Samsung SL-M2022W is mobile print compatible via samsung's ios app but is it airprint compatible?
    HP Laserjet Pro P1102W is not listed as airprint compatible in the airprint apple page but it is in the HP support.
    So anyone has experience in these two?
    thanx
    IF it isn't compatible then see if their is an app that will allow you to print to it.
    IF there is no app, then you can't use that printer to print from your Apple devices.

Maybe you are looking for

  • How to structure a multiple business WM solution in SAP

    Hi there, I am in a preparation phase to show our business the merits of SAP WM, replacing a third party system. As I'm new to WM I'm struggling a bit with the possible structures to use for our DC. I understand the SAP and standard WM structures how

  • Import Assistant not working.

    Hi. I'm using JDeveloper 9.0.5.2 and I can not get the Import Assistance feature to work. Suppose I type in the following: public class CC URL u; The text "URL" is indeed underlined, showing me that I have a problem but no Import Assitance drop-down

  • Possible To View Two Edit Windows Simultaneously?

    Is there a way to either view 2 files simultaneously (as in the MS "compare side-by-side," etc.) in edit view? Or at the least, quickly toggle between the windows when two files are open? I need to bounce back and forth between 2 or more files a lot,

  • Can I change system e-mail of exchange 2013 server

    Dear All    I finished implement exchange 2013 in out office, but my boss is don't like when he receive e-mail form system when his mail can not send out or etc, can I change e-mail address from Microsoft Outlook <[email protected]  to system admin o

  • IPod SHOWS in itunes but doesnt in "my computer"

    I've been having trouble finding anyone who has had my issue: When I plug in to my computer, my ipod shows up in itunes just fine. It syncs, backs up, the works. It does not, however, show up at all in My Computer. I bring my ipod to and from school