HP LaserJet Pro PW1102W Networking Issue

Hi,
We had some issue with our network provider recently and now back online however the wireless function on the printer does not work. I have tried following numerous steps outlined online with no luck, details below.
Actions Taken:
1) Uninstall / Reinstall Printer Driver
2) Restore to Factory Settings
3) Re configure Wirless settings through plugging in to USB and accessing localhost
4) Restoring Printer Manually
It seems the USB works fine but the IP addresses on the localhost are 192.. which suggest it cannot connect to the internet. I no longer have the installation CD but I have no idea what else I can try to resolve this issue.
Any help will be greatly appreciated.

Hi @EHarman ,
I see that you are having issues installing the printer over the network. I would be happy to help you.
The software for the printer is installed by the Apple Updates. Installing a Mac Printer Driver Using Apple Software Update.
Here are some settings to check on the router:
If it is set to 5 GHZ network you may need to change to 2.4 GHZ. (rename the 5ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
If you use Mac address on the router, you will have to add the printer.
Make sure there are no spaces or special characters being used for the network name, the printer may not recognize it.
Make sure Safari is set as the default browser. Sometime the Embedded Web Server won't open if it isn't.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Here is a Youtube video of the Laserjet P1102w wireless installation on Maverick.
Laserjet P1102w.
You may follow the steps instead of watching the video.
Restore printer defaults first.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print a configuration page to make sure the old network settings are cleared. Printing a Configuration Page.
Then go to the Apple, System Preferences, Printers and Scanners.
Highlight the Laserjet on the left side of the window.
Then click on Open Print Queue, click on Settings, click on Utility, click on Open Printer Utility, then click on the HTML Config button. If it doesn't open, delete and add the printer back in again. Make sure when your adding the printer it shows the printer name. (Laserjet P1102w)
The Embedded Web Server for the printer will open.
Click on the Networking tab, select Wireless on the left side.
Fill out this information for your network. Status make sure you select Enabled.
Apply the settings.
Then go back to Apple, System Preferences, Printers and Scanners and click the + sign to add the Laserjet bonjour printer. (might take a couple of minutes to appear) Make sure the printer listed beside use: shows the proper printer name and not the default driver, then click on the add button.
Delete the USB printer from the list from the Printers and Scanners window.
Disconnect the USB cable.
Test the printer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Hello,
My printer HP LaserJet Pro CM1415fn networked and accessed by more than 6 computers including windows 8, Xp, 7 in the same network. Each time when the printer gets new IP from its DHCP, I need to go to each computer and change the IP even though All the computers got the software and drivers installed. So i changed the IP of printer from Auto to Manual and the new issue is sometimes print is coming with PCL XL Error or it goes to unavailable. Gave a try to upgrade the firmware as well.But it is not getting done!! Please someone give me a solution.

Hi Anasdxb
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If you need more assistance just let me know.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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LaserJet pro 200 color MFP M276nw Network Setup Issues

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Hi @joe_smoe ,
I see that you are having issues Scanning from the printer's control panel, you are getting a message to setup the printer to a network drive. I would be happy to help you.
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello revlib,
Welcome to the HP Support Forums!
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JERENDS
I work on behalf of HP
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I have searched everywhere and tried every suggested solution with no luck. Hence this post.
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I can access the shared folder from any computer on our network.
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Hi @shakayumi ,
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Restore the printer's network defaults.
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Then select Restore Defaults.
Print out a configuration report to make sure the IP address is 0.0.0.0 and the SSID is cleared.
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Type in the proper IP address for the printer.
Make sure the printer is online.
Test the printer.
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If you have a Ethernet cable, connect it from the printer to the router.
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Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
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Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
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If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Good day,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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PRINTER: HP LaserJet Pro CM1415fnw Color Multifunction Printer
OS: Windows 7
OWNED: Over 2 years with no problems
LOCATION/SET-UP: At my personal residence. All-in-one wireless router through cable company.
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HELP!
This question was solved.
View Solution.

I would perform a hard reset by removing the power from the entire machienethrough the powercord for thirty seconds. Following that I would reconnect the printer to the wireless network and set a static IP/
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Hello Ewout,
I would suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
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Thanks again for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hi,
i am not well with english, so please sorry
I have deliverd new HP LaserJet Pro M127fw to my client who have 3 PC-s Win7 64bit, one 4 port switch, and one TP-link ISDN modem-router.
I have installed the printer over network and everything is done well. Printer is working in printing/scanning/fax/ and copy.
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Hi @ITMračunari ,
I see that you are having issues with the printer connected by a Ethernet cable to the network, the printer is impacting the DNS of ISP. I would like to help.
Turn the IPv6 off on the printer to see if that will help.
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I noticed in your post that you are also using a switch, which could possible cause other conflicts.
Hope this helps.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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HI @Username57 ,
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Happy New Years!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
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Hi @td2243,
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Did you get any replies back?
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
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Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
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If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro PW1102W Networking Issue

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