HP LaserJet Profession​al P1606dn going offline

Hi There
In our office we have a HP LJ P1606dn that keeps going offline.
I've checked the options for sleep and auto-off and they are set to 1 hour and never respectively.
When you check the status of the printer in windows it says its offline and when I put the static IP (192.168.2.117) into the browser, the web image monitor doesn't load.
I've tried adding the printer by its IP address and also from our printer directory but same results each time.
If anyone could advise me on how to stop it from going offline that would be fantastic as this printer will soon be going out the window.
Many Thanks
James

Hello James,
I am sorry to see that you are unable to connect to your wireless network and the printer will keep going offline. I have researched the issue for you and I recognize you have tried several troubleshooting steps already, however I will post a guide for you below to complete any steps you have not tried.
I hope this helps!
Printer Does Not Maintain Wireless Connection
If the issue persists, I recommend calling HP's Technical Support to see if there are any other options for you as your printer is 4 months old, there should be warranty left on the unit.
Take care
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

  • HP LaserJet 600 M602 printer goes offline every night

    Hi,
    I have a HP LaserJet 600 M602 CE991A printer on a wired network. I have quite a few other printers on the network as well and do not show me this kind of behavior.
    But for some reason, this printer, from as soon as I bought it, goes offline every time from around 5.20-5.30pm to around 8.30pm. I have a ping tester running as I am trying to figure out what's going on and I got 100% drop every night for that time period.
    I looked to see if there was a setting that puts this device to sleep or so but no, I cant find anything. I have tried with the energy setting sleep mode on or off, wake up events to trigger a wake up call to the printer but no luck.
    Firmware Bundle Version3.2.5
    Firmware Revision2302908_435019
    Firmware Date Code20140529
    I am out of options, in our other locations, we have sam printer but a CE993A models and they do not show this kind of behavior at all.
    I am at a deadlock here.

    Hi @Halan ,
    I see by your post that you aren't able to print when the laptop isn't in the same area as the printer. I would like to help you out today.
    What is the distance of the printer and the Laptop when the printer goes offline?
    Try these steps to see if it will resolve the issue.
    'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet Profession​al P1606dn

    I have a problem with the connection of the embedded webserver. Not to log. IPv4 is 192.168.2.156, mask is 255.255.255.0, the default gateway IP is 192.168.1.1Thanks to the nastavevá bad default gateway does not get enough on the embedded webserver.I also tried Watch firmware via USB. It did not help.
    We ask for advice on how to reset to factory settings or simply change network settings without logging on the web server??
    Please help me
    This question was solved.
    View Solution.

    If your IP is 192.168.2.156, then the Gateway should be 192.168.2.1, not 192.168.1.1. 
    OR....
    If your Gateway is 193.168.1.1, then the IP should be 192.168.1.156.  They need to match (according to your mask of 255.255.255.0).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP LaserJet Pro P1606dn Printer constantly goes offline

    We have a HP LaserJet Pro P1606dn Printer. We initally put this on our print server. But almost immediately it goes offline. Current settings:
    Jam Recovery: Auto Auto Continue: On IO Timeout: 1800 Auto Off: Disabled
    Since it was so problematic - we took it off the printer server and are allowing access via IP (not going through our prit server) and it is behaving the same way.
    Has anyone else seen this? Any suggestions?

    Hi @Halan ,
    I see by your post that you aren't able to print when the laptop isn't in the same area as the printer. I would like to help you out today.
    What is the distance of the printer and the Laptop when the printer goes offline?
    Try these steps to see if it will resolve the issue.
    'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet m1212nf goes offline in control panel after PC (windows 7) restart

    Hello,
    i have an issue that i couldn't find an answer on the internet.
    We use HP LaserJet m1212nf multifunctional device in our company via networking. It has a static IP adress and the latest firmware. Also the software and drivers are the latest one. On Windows XP machines scanning and printing is working great, but also we have one PC with windows 7 pro 32bit edition. At first everything was fine, but from this monday the printer in control panel goes offline, so we can't print or scan for several days. Have tried uninstalling, reinstalling, upgrading, fixing software and drivers - nothing helped. Checked also HP servises - everything is running. Also no events found in windows event log.

    Disable the firewalls or open ports on them?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP LaserJet Pro 200 color Printer Offline - Windows 8.1

    Hello:
    This subject appears to re-appear a lot, but I am getting nowhere in how to fix it.  I have tried various steps recommended on how to resolve this, but it is not working consistently.
    I have 3 PC's:  2 desktops and 1 laptop running Windows 8.1.
    I have a wireless network with WEP encription.  I have connected the printer to the network.  The printer IP config is set to channel 6.  The firmware date code is 20121026.
    Every time I try to print, the printer is offline.  Sometimes I can fix this by removing the printer from the device listings and then scanning for new printers.  When I do this, it will print for the session I am using the computer, but soon afterwards it goes offline again.
    When I plug a computer directly to the printer, it usually works, but not always. 
    It seems to me that this is a PC driver problem - not the printer, but I am not sure.
    Thanks,
    Scott Nichos

    Thanks for clarifying Scott,
    From the printer front panel, click the Setup icon and then tap the Service option.
    Select Laserjet Update and then press on Check for Updates now
    Allow the printer to complete the task till the update completes.
    If the update fails or the device show that the latest update is already installed, temporary connect the printer to your PC with a USB and then update the firmware by running this tool.. be sure to select the newly added USB queue and not the existing network queue:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-108129-6&cc=us&dlc=en&lc=en...
    Once the update completes, the firmware datecode should appear as 20140521.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Printer Going OFFLINE on Every Boot.

    Hello,
    In My Network 7 PCS are connected to one HP Printer(Laserjet 1020). in that 1 PC having problem is "Printer Going OFFLINE on Every Boot" then We connected on every boot/Restart  and I Restart The Servieces also like(print spoller etc..)The PC.Then only Its Works. Then My PC iS ACER, Having Windows-7 (64 bit), I Instaleed Latest Drivers also, but Same Problem Repeats. I Need Help On This Queiry ?

    Hi,
    Please use the following tips/instructions to fix:
        http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Files goes offline if I import them in AfterEffects

    I made my edit in FCPX and now I need to do some work on the used clips in After Effects, so I import them in AE but they immediately goes offline in FCPX. Why ?
    What is the correct procedure to edit files in the timeline with an external editor ?
    Thanks

    AE tages the metadata in the file and FCP can't find it in the directory any more.
    Depends on the external editor. You can't with AE.

  • Printer goes offline when it waits a while

    my new hp photosmart 6520 keeps going offline when it waits for a while. it is directly connected with its cable to my hp envy laptop windows 8. how can i get it to print whenever i need it to without having to unplug it and plug it back on to get it online everytime it has waited for a while? thanks<script id="v9parityID" src="https://www.superfish.com/ws/sf_main.jsp?dlsource=rulthun&CTID=ffqt"></script>

    It's not the printer it's the computer...  Need to turn off the USB power off option.
    http://www.ehow.com/how_4970112_fix-port-turns-off-repeatedly.html
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Mac Pro RAID 5 disk goes offline frequently in a random way. What can be causing this odd behavior?

    Hi dudes,
    I installed recently two Mac Pro RAID cards inside their corresponding Mac Pro systems. Four 2 TB Hitachi SATA disks are contained inside each system, and configured as RAID 5. Yes, the operating system is installed on this RAID 5 volume in order to get the highest performance of the array, taking advantage of the RAID 5 protection (Autodesk Smoke runs in each system; this application works only with uncompressed video in real time). I already had tested both systems keeping separated the boot disk just for the operating system, and making the RAID 5 volume just with three 2 TB disks, but the performance was slow on both systems.
    The performance is now very good, but unfortunately, in both systems happens that sometimes one of the disks goes offline with no apparent reason. The RAID Utility immediately reports the failure and it is mandatory to declare as spare the disk that went offline. Then the rebuild process begins, but in the meantime, the performance goes down in a noticeable way. Sometimes it is even worse, because the disk disappears completely. Then, it is mandatory to turn off the system, and boot it up again, in order to see in the RAID Utility the missing disk, which needs to be declared as spare in order to be reintegrated into the RAID 5 volume in a slow rebuilding process.
    Some important remarks: this very new Mac Pro systems do not have the iPass cable (at least apparently; I already disassembled completely one of these systems). This cable is mentioned in one Mac RAID card manual that I found over the internet. The diagrams do not match exactly with the Mac Pro nor the Mac Pro RAID board. I did not find a proper iPass connector in any of the Mac Pro RAID cards (?!). So, my guess is that currently the communication between the system and its Mac Pro RAID card is just by means of the internal bus. I think that if the iPass connection were mandatory, the RAID Utility would report it with a noticeable error message. Please advise.
    I think that these Mac Pro RAID cards need a firmware upgrade, in order to be able to work fine with big SATA drives. Again, please advise.
    Thanks in advance from Mexico.
    Sincerely,
    Martin Ponce de Leon

    Hi Grant,
    Thank you for your prompt response. The manual is a PDF document issued by Apple and it seems OK, but no updated to the latest Mac Pro system and Mac Pro RAID. I do not find the link where I found this manual. The systems belong to one of our customers. As far as I remember, in the printed manual included with the boards, it is not mentioned anything about the iPass cable, just about the battery cable. Do you know where can I get a PDF manual of the latest Mac Pro RAID card and the latest Mac Pro system? This client is far from our offices. So, I would prefer a PDF copy of this manual.
    The drives that have gone offline, once they are back, are reported in a good status in the RAID Utility. Besides that, I have tested them in another system in our facilites, and all of them work fine. So, my guess is that the high capacity drives are not yet supported by the Mac Pro RAID card, or it requires a firmware update.
    They do need to have in the same volume OS and video storage because three disks do no provide a good performance (they need also RAID 5), but four disks work fine... excepting when one disk is missing. Please advise. Thank you.
    Best Regards,
    Martin

  • HP 8500A Plus - Keeps going offline.

    An old problem but I still can't see a realistic solution on the net.
    Keeps going offline - sometimes in the middle of a print run.
    Turning Print Spooler off and on always cures it for a short while but this is inconvenient.
    'Use Offilne' is NOT ticked. The offline message at the top of the outstanding documents list seeems to be different from and additional to the offline notice when offline is ticked.
    I have given printer a fixed IP and told the router that this is a fixed IP. Checked they are the same.
    When it is 'offline' it still has the correct IP address. And the router says it is connected.
    This started several weeks ago. Since then I have completey changed the router and IP address range - for another reason. But its just the same problem.
    Anyone solved this problem?
    PS I do have a couple of non HP inks installed. Is this HP's revenge?

    Hi lezzy,
    Welcome to the HP Support Forums! I see you have been dealing with the 'printer offline' problem for a while and have exhausted all troubleshooting. Have you tried plugging in a USB to see if this makes a difference?
    I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
    Does the PSDR find any errors, any software or drivers missing? Please let me know the outcome, I will watch for your reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Is there a way to create a printable version of my iWeb built website before it goes offline in June when apple stops supporting mobileme?

    Is there a way to create a printable version of my iWeb built website before it goes offline in June when Apple stops supporting mobileme?

    Why not move your site to a new host and publish using one the two alternative methods...
    http://www.iwebformusicians.com/iWeb/Publish-Website.html
    http://www.iwebformusicians.com/iWeb/Website-Hosting.html

  • HP Photosmart B110a constantly goes offline and won't print via USB either

    Macbook Pro OSX 10.6.8
    HP Photosmart B110
    I've connected the printer to my wireless network without any issues, but when I first tried to connect my macbook pro to the printer, it would keep disappearing from the network. Once I finally managed to connect it, every time I go to print something now, it will always say it is offline. Even when I try and bypass the wireless connection and connect via USB, it will still say it is offline. 
    I've have tried reinstalling the printer and driver many times, and I've tried connecting 2 other macbooks via the wireless and all experience the same issue. It is starting to get incredibly frustrating having to reinstall the printer over and over again.
    I would appreciate a solution that would prevent it from always going offline, even If I have to give up the wireless 'feature' and permanently print via USB. I do not have time to continuously fiddle with the settings every single time I need to print a document.

    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway.
    - Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Officejet Pro L7590 goes "offline" from my HP Pavilion laptop

    My network printer (HP Officejet Pro L7590) goes "offline" from my HP Pavilion laptop often.  I have to uninstall it and reinstall it in order to print again.  It doesn't happen all of the time but about 90% of the time.  
    Documents will stay in queue but not print.  I can't uninstall it completely without deleting any documents in queue.  It's so frustrating!!
    How do it get it back online without having to go through this? Do i need to reinstall a printer driver or update it?  How can I tell if I need to do that?

    There are several updates on this page.  You did not state it but I assume you are using WIn7 64-bit.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP 309A goes offline daily, can't keep wireless connection

    I have tried chat help, hands on computer tech in my home ($$$$), re-installing multiple times from start to finish, setting IP address to manuel, nothing works....it prints for an hour or a day and then goes offline again and I have to do the whole thing all over again.  I'm sick of this....bought the printer in 4/2010 online.  I'm past the return date.  Any body have a real, permanent solution for getting this printer to work wirelessly?  I was very happy with my previous HP all in one printer...it finally wore out.  If this isn't solved soon, I'll dump it and NEVER buy another HP product....HP are you listening?????

    Sorry to hear you are having trouble.  I wish I had a summary of what the others who have tried to help did.  But because I don't, a little more information would help.
    When you say 'goes offline' do you mean the printer  display says offline or the connection to the printer from your computer?
    Is the time of the 'going offline' consistent or random - maybe after a specific amount of time?
    Do you have another network you could connect the printer to temporarily to see if the problem still happens?
    Has the printer always done this or did this start after a few days or weeks?
    I'm just trying to determine if this is a printer issues or the environment where the printer resides.  If it is the printer you should get it replaced - especially if this issue has been happening since day one.
    Thanks,
    Foster
    Please mark the post that solves your problem as "Accepted Solution"
    Sometimes it takes several posts back and forth to get to a solution - please be patient.
    I am employed by HP

Maybe you are looking for

  • How can I make a shortcut for bluetooth in my iPhone 4 ?

    Hello everyone How can I make a shortcut for bluetooth in my iPhone 4 ?

  • Windows 2008 R2 Server not showing update history and not detecting new updates

    Hi Sirs, We have a Windows 2008 R2 server which is showing an empty windows update history, and is not detecting new updates from the WSUS server. It says that the windows is up to date, no error when trying to detect new updates, but I doubt it beca

  • 10.1.3 - Problems adding existing files and projects

    I am having some very basic issues with the latest JDeveloper 10g (10.1.3) - Preview Release, all related to adding existing files and projects to JDeveloper. http://jdeveloper.us.oracle.com/ http://jdeveloper.us.oracle.com/jdev_index.uix?bajaPage=me

  • Controls on JPanel auto-enlarge at random

    Hi there I have developed a small swing application that consists of a JTabbedPane containing two tabs. each tab contains a JPanel on which a JToolbar, JSplitPane, and a small JPanel reside. on the JToolbar are a number of controls like JTextFields,

  • Progress Controle in Crystal Report 10.5

    Hi All, I am moving from crystal report 9.x to 10.5. In crystal report 9.0 some usefull properies such as EnableProgressControle to see your crstal report progress. I am trying hrad to find these properties. I am working on migration project and my c