"HP laserjet professional utility" does not work in osx 10 (Yosemite)

Question

All the major functions of this printer work fine in Yosemite, but not the "HP laserjet professional utility"The driver shown in System Preferences/Printer for my Laserjet P1606dn is version 6.9 (I am unable to knowif this is the version provided by the latest HP printer update, which was installed via the App Store.) I note this exact issue was raised for OSX7 in November 2014, but for a diiferent model printer.  My printer is on my local wifi network, and that earlier case seemed to invove a direct USB connection. The solution offered in that thread, 4694464,may not be applicable now, so I seek advice In the panel for my 1606dn within System Preferences/Printer offers a button to launch the "HP Professional Utility", but when clicked an app launches called the "HP Professional Utility" but then nothing.  I am trying to access the printer controls that will keep it from turning itself off when idle, and the documentation says the "HP Professional Utility" will allow that change. Please advise 

Answer 1

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some issues with adjusting the power save mode settings on your Laserjet P1606dn. I can help with that. First make sure the printer is plugged directly into a wall outlet and not a surge protector. If the printer is connected with an ethernet cable to a router then you may be able to do this instead:On the printer hold down the button that looks like a sheet of paper with an arrow on it for about ten seconds. This should print out a report.On your Mac open a browser and enter the printer's IP Address in your Address bar exactly as it appears on the page. When you are finished click on enter/return.This will open the printer's Embedded Web Server. In here you may be able to find some options to adjust the power save settings.If the above does not work then this troubleshooting may assist you with the utility:Go to Applications, and if you have it open the Hewlett-Packard folder.Run HP Uninstaller to remove any existing software from you system.On the Mac go to the Apple icon and Sytem Preferences.Open Printers and Scanners.Hold down the Command key and click on the picture of your printer on the left.Click on Reset Printing System.Go to Applications and Utilities.Open Disk Utility.Click on Macintosh HD on the left.Click on Verify Disk Permissions. This should take about ten minutes.Click on Repair Disk Permissions. This should take about ten minutes.Restart your Mac.Plug in the USB cable between the printer and the router.Check for Product Updates on your Mac.Try running the tool again.If this resolves everything please let others know by clicking on Accept as Solution below my post.
I hope this helps and I hope you have a great day!