HP Laserjet1213nf scanner issue on windows 7 OS

Hi,
I have HP Laserjet 1213nf Printer with network enabled and i am using ScanTo app for users to access the printer instead of full MFP setup. when i am trying to run this program to scan documents its giving error on windows 7 OS 64Bit.
Event Viewer
Log Name: Application
Source: Side-By-Side
Error ID: 33
Level: Error
Can you please advise how can i fix this issue.
regards,
Prem

Hi MyQuestions,
Welcome to the HP Forums!
I understand that you are unable to scan with your HP Laserjet 1213nf on Windows 7, and I am happy to help you!
For further assistance, I will need to know:
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Since you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear back from you, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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We have an issue tracking system that I am trying to design an issue monitoring window for. I created the popup which has 2 frames: the top is the list of issues, the bottom is the assignments for that issue. The popup is set to refresh every 2 minutes, and the assignments section can is changed by clicking the linked id in the issues frame. The user can highlight a row in the top by clicking on the row. Double-clicking will launch a popup.
What I need is this: I need for the user to be able to single click on a row to see the assignments for that call, or double click to see the details for that call. I believe the value of the call_id is obtained with the getValue(), but have not been able to get it to work. This is one of the last pieces of this project - any help would be greatly appreciated!

I think I found a workaround. Instead of having the user click on the row to get the popup, I have changed all columns to links. One click will update the bottom frame, two clicks on a link initiates the popup. The rows highlight on mouseover. Note for anyone else wanting to call a popup from a popup: for some reason, the popup blocker will affect calls to the htmldb app when a session variable is used (other websites worked). I also had to use #APP_SESSION# instead of &SESSION. .

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