HP M1136 unable to scan & photocopy due to showing busy

Unable to scan & copying due to showing BUSY

Hi , I see that you are having issues scanning and copying, you are getting the error message "Busy". I would really like to be able to help you resolve this issue today.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

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Unable to scan and install windows updates on Win 2008 R2 server

I've encountered some of my win 2008 servers are unable to scan and receive windows updates from SCCM 2012. Browse through the logs and found some error code related to
0x80244023. Excerpt from the WindowsUpdate and WUAHandler is as below. Searched the net and found some workaround which is to rename the registry key
WinHTTPSettings to WinHTTPSettingsx (by adding x at the end of the string)
under HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> Internet Settings -> Connections.
I've did just that on the effected servers and after running again the Software Update Scan Cycle action, it is now able to scan and install the updates. My questions is, based on you guys experience, is there any repercussion (apart from enable to install
software updates) that I could encounter in changing the registry key value WinHTTPSettings?
WUAHandler
<![LOG[Scan results will include all superseded updates.]LOG]!><time="04:04:40.982-480" date="09-20-2014" component="WUAHandler" context="" type="1" thread="872" file="cwuahandler.cpp:2913">
<![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="04:04:40.982-480" date="09-20-2014" component="WUAHandler" context="" type="1"
thread="872" file="cwuahandler.cpp:2916">
<![LOG[Async searching of updates using WUAgent started.]LOG]!><time="04:04:40.988-480" date="09-20-2014" component="WUAHandler" context="" type="1" thread="872" file="cwuahandler.cpp:579">
<![LOG[Async searching completed.]LOG]!><time="04:05:06.262-480" date="09-20-2014" component="WUAHandler" context="" type="1" thread="8112" file="cwuahandler.cpp:2068">
<![LOG[OnSearchComplete - Failed to end search job. Error = 0x80244023.]LOG]!><time="04:05:06.263-480" date="09-20-2014" component="WUAHandler" context="" type="3"
thread="872" file="cwuahandler.cpp:3064">
<![LOG[Scan failed with error = 0x80244023.]LOG]!><time="04:05:06.263-480" date="09-20-2014" component="WUAHandler" context="" type="3" thread="872" file="cwuahandler.cpp:3520">
WindowsUpdate
2014-09-20 06:04:03:506 552 634 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-09-20 06:04:03:506 552 634 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://"SCCM Server":8530/ClientWebService/client.asmx
2014-09-20 06:04:25:166 552 634 PT WARNING:
GetConfig failure, error = 0x80244023, soap client error = 10, soap error code = 0, HTTP status code = 504
2014-09-20 06:04:25:166 552 634 PT WARNING:
PTError: 0x80244023
2014-09-20 06:04:25:166 552 634 PT WARNING:
GetConfig_WithRecovery failed: 0x80244023
2014-09-20 06:04:25:166 552 634 PT WARNING: RefreshConfig failed: 0x80244023
2014-09-20 06:04:25:166 552 634 PT WARNING: RefreshPTState failed: 0x80244023
2014-09-20 06:04:25:166 552 634 PT WARNING: Sync of Updates: 0x80244023
2014-09-20 06:04:25:166 552 634 PT WARNING: SyncServerUpdatesInternal failed: 0x80244023
2014-09-20 06:04:25:166 552 634 Agent   * WARNING:
Failed to synchronize, error = 0x80244023
2014-09-20 06:04:25:170 552 634 Agent   * WARNING: Exit code = 0x80244023
2014-09-20 06:04:25:170 552 634 Agent *********
2014-09-20 06:04:25:170 552 634 Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2014-09-20 06:04:25:170 552 634 Agent *************
2014-09-20 06:04:25:170 552 634 Agent WARNING:
WU client failed Searching for update with error 0x80244023
2014-09-20 06:04:25:171 5752 de4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2014-09-20 06:04:25:172 5752 de4 COMAPI   - Updates found = 0
2014-09-20 06:04:25:172 5752 de4 COMAPI   - WARNING: Exit code = 0x00000000, Result code = 0x80244023
2014-09-20 06:04:25:172 5752 de4 COMAPI ---------
2014-09-20 06:04:25:172 5752 de4 COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2014-09-20 06:04:25:172 5752 de4 COMAPI -------------
2014-09-20 06:04:25:172 5752 de4 COMAPI WARNING: Operation failed due to earlier error, hr=80244023
2014-09-20 06:04:25:172 5752 de4 COMAPI FATAL:
Unable to complete asynchronous search. (hr=80244023)
2014-09-20 06:04:30:171 552 634 Report REPORT EVENT: {37DD5321-4FD5-4024-9C84-1FB9C04D4A5A} 2014-09-20 06:04:25:169+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244023 CcmExec Failure Software
Synchronization Windows Update Client failed to detect with error 0x80244023.

Hi
If SCCM is setup correctly and your boundaries are correct then once you deploy updates the agents will pick them up.
Also make sure you SUP role has the FQDN set. Lastly if you are using port 8530 make sure it is open.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Unable to Scan Barcode using SAPLPD printout but working using PDF

Hi,
I'm trying to print from print preview going to Text and clicking Print which allows me to print output using SAPLPD and also generates spool.
For print output through SAPLPD i cannot scan the barcode.
But where as when i run the program RSTXPDFT4 and give the spool number and download the output in PDF format. Now when i take a print out of PDF format i can scan the barcode.
Note: The only difference in these is for PDF the barcode is printing as say "balck white black white black" but the print through SAPLPD the barcode is printing as say "white black white black white" i mean to say i place of black line its prints white life.
Please let me know did any one have faced the same problem.
Regards,
Sudheer.

Hi @MTilney,
Welcome to the HP Forums!
I noticed that you are unable to scan using the feeder on your HP Envy 5300 printer. I am happy to look into this scanning issue for you!
The reason to change from the flatbed to the feeder is greyed out, is due to the mechanical function of the printer. This printer does not have a feeder to scan multiple pages at once, only a flatbed scanner.
According to this guide, Scanning with the Full Feature HP Software in OS X v10.10 Yosemite, select Scanning a multi-page original into a single file, follow the instructions for scanner glass. If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
To scan with without HP software, please see this guide, Scanning in OS X v10.10 Yosemite Without HP Software.
Hope this clears things up for you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Unable to scan using feeder on Envy 5300

I am trying to scan multiple pages using the feeder but when using the HP Scan Utility the option to changer from 'Flatbed' source is greyed out and can't be changed.
Any advice on how to change this or use an alterative scan method to scan a multi-page document to PDF using the feeder?
Thanks

Hi @MTilney,
Welcome to the HP Forums!
I noticed that you are unable to scan using the feeder on your HP Envy 5300 printer. I am happy to look into this scanning issue for you!
The reason to change from the flatbed to the feeder is greyed out, is due to the mechanical function of the printer. This printer does not have a feeder to scan multiple pages at once, only a flatbed scanner.
According to this guide, Scanning with the Full Feature HP Software in OS X v10.10 Yosemite, select Scanning a multi-page original into a single file, follow the instructions for scanner glass. If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
To scan with without HP software, please see this guide, Scanning in OS X v10.10 Yosemite Without HP Software.
Hope this clears things up for you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I am unable to scan from my HP all in one printer/scanner

Since installing Mavericks I am unable to scan using my HP printer/scanner. I have uninstalled the software and tried to just use Apple method - but really cannot find out how to scan and save. Does anyone have any ideas?

Hi eleanorfromhunton bridge,
Thanks for visiting Apple Support Communities.
Be sure to use the steps in these articles to set up and scan with your scanner:
OS X Mavericks: Set up a scanner
http://support.apple.com/kb/PH14252
OS X Mavericks: Scan an image
http://support.apple.com/kb/PH14251
If the steps above do not work, these printer troubleshooting tips may also help with scanner troubleshooting:
Delete the affected printer, then add the printer again.
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
From:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Regards,
Jeremy

Unable to scan and communicate with scan function C6180 Vista Home Premium 64 bit Printing works

I have an all in one C6180 Photosmart connected by wireless network (infrastructure). Network consists of 2-laptops, 1-Desktop and the printer. Everything works from HP solution Center on the Compaq laptop and the Dell desktop both running Windows XP. My newest laptop is a Dell studio XPS core2 2.4ghz running Windows Vista Home Premium 64 bit. I am unable to scan from the Dell Laptop using HP Solution Center nor can I scan from the printer buttons to the laptop. Solution Center opens I select "scan document" and immediately get an error message "unable to communicate with scanning device. Likewise with the copy function. The laptop does recognize the printer though and I am able to print wirelessly. All functions work when connected via USB so I believe the printer is fine. I have been working with this problem since I bought the printer in 2007. I spent many hours reading hundreds of internet posts, talking by phone with HP and via e-mail support from HP. I became frustrated and gave up for awhile but now I want to see if there are any new solutions that I don't know about. I downloaded full feature software and drivers for the 6180 from HP and performed various levels of uninstall (L1, L2, L3, L4). I also cleaned the registry with ccleaner, windows disk cleanup and manual registry deletions when allowed per HP. I have checked port settings, tried stopping HP functions is Services.Msc. The Digital monitor is currently running, however no scanner communication-computer to 6180 and no scanner communication 6180 to computer. I can print and fax from computer wirelessly. I have ran the HP diagnostic utility separately and it appears everything is fine, connection IPaddress etc. During install when prompted to run test it says the printer is connected to the network. I have tried to add a device to the network after install and get the message no wireless devices found. The scanner does not appear under Cameras and Scanners in control panel. Nor will it find the scanner when I try to add device. Firewalls and antivirus have been turned off. Still can't make it work. Suggestions please.

Sorry about your pain. L3 uninstall is what I recommend. Re-install from hp.com and this time, with the printer properly attached it should flow OK.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I am unable to load some web pages, I get an error message saying unable to load page due to invalid or unsupported form of compression, this happens on the BBC news page for example. Any ideas how to overcome???

OS is Windows7. I'm using the latest version of Mozilla Firefox
I am unable to load some web pages, I get an error message saying unable to load page due to invalid or unsupported form of compression, this happens on the BBC news page for example. Any ideas how to overcome???

Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

The Game Center is "unable to load data due to network connectivity issues or errors".

The Game Center is "unable to load data due to network connectivity issues or errors".
My internet is fine: all other apps that do not rely on the Game Center work, as does my browser and other online functions; additionally, a friend's iPhone connects to his Game Center perfectly while he is sitting next to me.
Closing the Game Center app and then reopening it is ineffective. Opening the options for the Game Center in the settings, logging out of my Apple ID, then logging back in, and then reopening the Game Center is ineffective. Opening the options for the Game Center in the settings, logging out of my Apple ID, then reopening the Game Center app and logging back in from there is ineffective.
This issue has gone on for more than a month, and so the phone has gone through all variations of "turn it off then back on again, refresh the system, etc etc" that are the basic first suggestions for trouble shooting.
One game app, which required a Game Center profile to launch, stopped working entirely, and would return a message saying something like "connect to the Game Center". I eventually deleted it to free up space. Other games which can be linked to the Game Center to connect with friends simply fail to link, returning "Game Center unavailable". This is the aspect that is currently bothering me the most: I cannot play games with friends unless the app can also link to Facebook and connect to friends from there.
When I open the Game Center, I see the following screen. The bubbles float gently, and it seems as if I had the ability to update my "status". However doing so results in a message that has vanished once the app is reopened.
Upon tapping Games, either the bubble from the main screen or the option on the ribbon at the bottom, the following screen appears. Clicking on Challenges shows a message that achievements must be viewed to issue a challenge. Clicking achievements results in a message that games must be connected (and from my friend's phone I know I have several apps that should appear).
Upon tapping friends, it does show me a list of suggested friends pulled from Facebook, but attempting to send a friend request results in the following screen. After accepting the error box, the "send" button for the request is grayed out and unavailable regardless of adding or deleting friends and/or an accompanying message.
In short, the Game Center is completely unresponsive for no discernible reason, and this problem began with no warning and is now long term. Though my iPhone is older (a 4s), my friend's is even older (a regular 4) and works fine.

I am having the very same problem on my iPad running ios 7. All is fine on my iPhone it opens no problem - this is running on ios 8. I wish they would fix it.

I have a MacBook Air (10.8.2) connected to Canon MP530 printer. I'm unable to scan documents as MP Navigator is not supported. Any ideas on how to scan using this printer.

I have a MacBook Air (10.8.2) connected to a Canon MP530 printer. I am unable to scan documents as it appears my Mac does not support MP Navigator. Any ideas? I have made an inquiry to Canon but have not received any answers yet.

Why do you say your MBA won't support it? MP Navigator for OS X 8 and the MP530 is available here.

Unable to scan to HP 8600 after Mavericks update

I am unable to scan to my HP 8600 Officejet Pro since updating to Mavericks 10.9.4. It keeps telling me that it can't open a session. I have reset the printing system and downloaded and installed the printer drivers but still get the same response. I have tried using the USB connection and wireless.
Before updating the Mavericks software, the Mac and the printer communicated with no problems. The printer works fine but cannot get the scanner to respond at all. After searching the web, all I can find is that HP are responsible for correcting the glitch but can't get a response from either HP nor Apple and have now become totally frustrated with the whole thing.

I have the same problem. I was trying to upgrade my 3G iPhone to 4.1 and ran into problems. Then I did a right-click "Restore on my iPhone in iTunes and halfway in it just says "cannot restore this iPhone" or something to that effect and then a message pops up asking if you want to send the info to Apple and that's it!
Need help too!
-G

Restoring .dmg image from external to Mac HD in Disk Utility: "Unable to scan image (Input/output error)"

Hi guys,
So I've got a problem with restoring the image backup I did (using Disk Utility) of my 500GB HD on my MBP which was acting weird or maybe even crashed a few months ago. After creating the backup image and putting it on my external device, I installed Mavericks back to see if everything was alright (mainly the HD) and everything seems okay.
I did try restoring the backup image through disk utility before installing mavericks (thus erasing everything again on the HD) AND after. But nothing..
The whole process starts fine and then it starts scanning the image when after maybe a good 10-15min in I get a message that says that it was unable to scan the image. I tried verifying the disk(s), everything came out "OK". Also tried scanning it through Images > Scan image for Restore... with the same results.
While searching I've seen people getting messages like "Unable to scan filename.dmg (Invalid argument)" and "Unable to scan filename.dmg
(Internal error)" but none have (Input/output error)
The screen grab is below.
I also came across something about using terminal/commands but I'm not that savvy with it, especially considering that those there had issues with either mounting or trouble finding the image.
I've also tried moving the backup image to a different external device 2TB and also the desktop because I read it may have to do with the format of the externals or maybe free space. But THEN I would get a message saying
"The Finder can't complete the operation because some data in "Mac HD Backup.dmg" can't be read or written. Error code -36"
Fyi ALL my externals are HFS+/Journaled and the backup image format was compressed.
I REALLY don't know what to do next. Was it the wrong move to create a dmg image? Have I lost everything? Is there still a way out?
If anyone can help, THANKS!
2012 MacBook Pro, Mac OS X (10.9.3)

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

Disk Utility: after creating the .DMG (compressed image) When "scan image for restore" finishes it displays "unable to scan (internal error)". Since the process was scanning for about 1 hr is this a fake warning?

External 500GB drive is partitioned with 400GB for Mac OS extended (journalling) and 2nd partition formatted today as "ExFAT".
Yesterday I tried to create a disk image of my HD to no avail - this was compressed on a FAT partition. I got a warning after running the <scan image for restore> saying "unable to scan (internal error)"
I rang Apple support who suggested formatting a partition as MAC OS extended (journalling) and choose to save the image as "read/write'. The image process stopped writing at about 200GB and then the file size jumped to 499GB (ie the size of the HD). But the process did nothing for about an hour so I foce quit disk utility (as suggested by apple support)
My current attempt was to format the external drive again; this time with a 400GB Mac OS extended (journal) format; plus a 100GB ExFAT format partition. The new image was created after about 2.5hrs with a compressed size of 149GB. However, after running the "scan image for restore" facility I got the warning message "unable to scan filename " (internal error). The process was scanning the image file according to the progress bar - this took about hour - thus the warning is a puzzle.
If anyone can say more about this error I would really appreciate knowing tips for using disk utility. The screen grab is below.
"unable to scan filename " (internal error)
thanks

Thanks for a quick reply <baltwo>. You’ve answered that it is not a fake message!
fyi: I thought that I would use my external Buffalo for two purposes; namely the smaller ExFAT partition for copying stuff to my win7 netbook. The larger partition was to be used as my imac image of SL. So this was my first attempt at using disk utility - the idea being to hold an image backup at another location. Plus I now have the Lion thumbdrive ready to upgrade from SL and so being cautious wanted to have a SL image backup
Anyway I followed the apple instructions using my mac 10.6.3 install DVD but it would appear from other discussions that <unable to scan (internal error)> is not unique to me.
I’ll get back to apple telephone support for further advice.
I would though be grateful for an “idiots’ guide to making an image backup of my internal HD that runs SL 10.6.8
eg should I have just one partition on the external USB drive? format it as Mac OS extended? create the image as compressed or read/write? Basically I’ll do whatever will work!!
thanks again

VMware SQL 2008R2 bcp error - SQLState = 08001, NativeError = 0 Error = [Microsoft][SQL Server Client 10.0] Client unable to establish connection due to prelogin failure

Can someone help me resolve this error? Thanks
Windows Server 2008 R2 Standard SP1 64-bit - SQL Server 2008R2 Standard 64-bit
VMware vCenter Server Version 5.1.0
SQLState = 08001, NativeError = 0
Error = [Microsoft][SQL Server Native Client 10.0]Client unable to establish connection due to prelogin failure
bcp program:
bcp SYM.dbo.ACCOUNT in "D:\Data\SQLExtract\EXTRACT.ACCOUNT" -f"D:\Data\SQLCommands\FMT.ACCOUNT" -S DEV-DATA\TEST\ -T -oSYMLOAD.LOG Type SYMLOAD.LOG >> SYMLOAD.LOG.CUMULATIVE
The bcp program executes successfully on a local instance of SQL Server.

The error has nothing to do with BCP as such, but it is a connection problem. That is, for some reason you cannot connect to your instance from the VM. I would exect that you face a similar problem if you tried SSMS.
It could be a firewall issue, but prelogin suggests that you reach the instance. But possibly you don't come far enough for the login failure to be recorded. Possibly the instance is not configured to audit login failures.
The message you would see would be similar to
2010-08-18 14:11:30.91 Logon Error: 17809, Severity: 20, State: 3
Possibly followed by a a line that details the message. The error number may be different.
Erland Sommarskog, SQL Server MVP, [email protected]

4S ios updated to 7 is giving me problems for using wifi Thus it is difficult for me to use internet. The wifi comes on for a while and goes off in a few minutes The phone is unable to scan networks available for use

4S ios updated to 7 is giving me problems for using wifi Thus it is difficult for me to use internet. The wifi comes ON for a while and goes off in a few minutes The phone is unable to scan networks available for use
Am having ipad2, ipad mini and iphone 4 with family of two persons. One hp laptop and a DELL professional computer also in operation
Myself an engineer for projects
Looks the company apple cannot grow if they do not support solving the problems of their existing customers
Ashok Dhingra
India

You are not addressing Apple here. If you have a problem, describe it and someone might be able to help. Just to be sure, the wi-fi on the phone will go off after the phone goes into sleep mode unless it is actively being used. This is a battery saving measure. If you are actively using the internet, and the phone is still awake, then the wi-fi should remain connected.
What troubleshooting steps have you tried.

HP 5610 Officejet all in one unable to scan

have misplaced the original installtion CD. have dowloaded from HP the complete program. I am able to print documents from pc, however, unable to scan as I have no ico or possibility to access the printer from PC. My initial installtion had a page that came up that asked what you wanted to do, scan, print, copy or fax. This new installtion does not show this option. Have reinstalled several times but still no access to this control icon. How can I get this back.?. Thanks for any help, this has me bottle necked at the moment, as scanning is what I really need to be doing at the moment. Thanks again

Hi @cedi,
Welcome to the HP Forums!
I understand that you are unable to scan with your HP Officejet 5610 on Windows 7. I am happy to help you with your scanning concerns!
I would recommend this scanning guide, A 'No Scan Options' or 'Scan settings are not set' Message Displays for HP All-in-One Printers When ....
Hope this resolves your issue!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP M1136 unable to scan & photocopy due to showing busy

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