Hp M1217nfw

I have recently installed, via download, the driver and programs for this printer but when I want to scan, I need to go to the "printer and devises" and then to printer properties when I can then choose "scan" but then I can not scan as a PDF. When I had this printer connected to another computer it had a great icon and and I could easily scan in PDF mode. Can anyone assist?

Hello Borrego202,
Welcome to the HP Forums!
I understand you're unable to select a PDF option when scanning a document using the Laserjet M1217nfw. I will do my best to assist you! First, what is your operating system on your computer? Click here to find out: Windows.
Are you using the HP scan or the HP Laserjet scan? Please follow this HP document on How to Scan: Windows 7 if you are unsure.
Also, how is this printer connected? Wireless or USB?
Please verify this information and I will assist you further. Have a great day!
I worked on behalf of HP.

Similar Messages

HP AiO remote doesn't recognize 3rd party toner as compatible in LaserJet M1217nfw MFP

Hi,
I have a HP Envy 17 running Windows 8.1, a MacBook Air, an iPhone and a HP LaserJet M1217nfw MFP. I recently replaced the toner with a 3rd party replacement cartridge and while the printer does give me a "supply memory error" I am still able to print just fine from the Mac and my phone. I am unable however to print from my Envy. The HP All-in-One Remote app in Windows 8 gives me an "incompatible cartridge" message and says there are no solutions availble. Is there a work-around to this?
I am not very good at Windows 8....
Thanks

Hi Thaddeus,
Although the printer may resoponse to some commands, a supply memory error is an error state about the used cartridge.
Due the error message on the screen the HP AIO Remote recognize the cartridge as incompatible, that cannot be bypassed
with any settings, resolving the issue which cause the error message is the only key to resolve a such.
If the HP AiO Remote fails to print in such condition the only solution is to fully resolve the condition by following the steps listed in my previous post.
Regards,
Shlomi
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AiO Remote app on iPad/iPhone does not find M1217nfw

Hi,
I have a M1217nfw setup on my WiFi network. I can use Airprint from my iPad or iPhone to print on it - works fine. However I want to use the AiO Remote app on my iPad or iPhone to scan documents from this printer to my iPad/iPhone.
The problem is that when I try to use the app it tells me that it cannot find any printer! I upgraded the firmware on the printer - still no go.
I even tried to connect it using the HP Wireless Direct options - still no go.
Treid to connect using the printer's IP address - still no go.
According to the document http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03843137&sp4ts.oid=2... - the M1217nfw is supported by the AiO Remote app.
Any help or clues would be greatly appreciated!
thanks,
vijar

Hi @vijar,
Welcome to the HP Support Forums. I see that you would like to learn more about HP’s All-in-One Printer Remote app.
I have included the HP All-in-One Printer Remote Mobile App FAQs document. It has a section dedicated to the printers that support this app and the Laserjet 1217nfw printer is not supported by the app. I have notified the appropriate department regarding the document.
Regards,
Happytohelp01
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Hp laserjet pro m1217nfw and remote desktop printing

hp laserjet pro m1217nfw and remote desktop printing, is there any issues with said function?

whats the problerm you are having??

HT4356 HP LaserJet Pro M1217nfw MFP. AirPrint issues.

My printer, the HP LaserJet Pro M1217nfw MFP, is listed above as an AirPrint-enabled printer model, but I am still receiving the “No AirPrint Printers Found” message. Since I have successfully printed from three PCs connected to the WiFi, I know the HP M1217 wireless printer is working.
Not a Apple network.
2 PCs running Windows 7 and one XP.
iPhone 5.1.1
Can anyone help my iPad and iPhone 4s find the printer OR explain why these devices do not work and my three PC do?

Hi Scott, ensure that you have the latest firmware installed that enables this function.
Hope this helps!

HP LaserJet M1217nfw MFP used to print wirelessly, now won't

At some point the printer stopped printing wirelessly. I completely uninstalled and reinstalled the software from DVD, and have run "wireless" setup several times. It will only print through a USB cable. ScanDr only reports that it can't communicate with the printer. The wireless network works fine, though we are also unable to print wirelessly to a different printer when both used to work. I don't know if this is a software/printer problem or a Windows 7 problem (i'm on an ASUS laptop) or a Kaspersky problem or a router problem or what. Have wasted hours trying various suggested solutions and nothing so far has made any difference.

Hello JBC666,
I understand that you are having an issue with printing wireless from your M1217nfw. I can understand how frustrating this can be. I would like to confirm a couple of things with you to get better understanding of your setup.
1) How far away from the printer is the router?
2) Has there been an recent changes that could have caused the issue?
As well printing a network test report, is an excellent option to find out if there is any issues with the connection at all. I have included the following steps to print the test.
1) Press the wrench button
2) Press the right arrow until you see Network Config
3) Press Ok
4) Press the right arrow until you see Network Test
5) Press Ok
1) Does anything fail on this test?
2) What is the signal quality?
3) Are you able to view the printers embedded web server?
   Steps to accessing the embedded web server
   1) Open up your internet browser
   2) Type the IP address (from the test report) into the address bar
   3) Press Enter
Thank you.
I worked on behalf of HP

How do I get my HP M1217nfw LaserJet printer to work with Mountain Lion

I have an HP LaserJet M1217nfw printer and a new Mac Mini with Mountain Lion. I need to print wirelessly. I updated the printer's firmware, but still get an error message saying "You need to install software to use this printer.To install the software, choose Software Update from the Apple menu. If the software for your printer isn’t available in Software Update, contact the manufacturer of your printer." There is no software update available from Apple. HP says they do not have a driver for Mountain Lion. Help!

The printer already shows up in my printers when I go to preferences. In the link you gave me,
Under Nearby Printers , click the name of your printer.NOTA:Make sure that the printer kind is Bonjour or Bonjour Multifunction .
Click the Use box, and then select AirPrint from the pop-up menu if it is not selected already.figura 1: Selecting an AirPrint printer in the Add window
I do not have the option of "Nearby Printers, and do not have the screen shown in the screen shot where I can click "use" and select "AirPrint".

Laptop printing via wireless to HP Laserjet M1217nfw without a wireless router.

I want to print from a laptop via wireless to a HP Laserjet M1217nfw.
The location means that there is no wireless router involved.
The manual suggests that there are two possible methods if no wireless router is available.
The first one is an ad-hoc or peer-to-peer network as described on page 9 and 10 of the supplied User Guide.
I appreciate that one laptop does not make a network so I configured two laptops to connect over an ad-hoc network with all security turned off to make things as simple as possible.
Both laptops have APIPA addresses and are connected.
I then tried installing the printer via USB and also via CD and the printer cannot detect the ad-hoc network.
In the configuration page the Communication Mode is set to Infrastructure and cannot be changed.
Also there is the issue of how the printer can get an IP address as it does not seem possible to provide one for the wireless manually.
I am starting to wonder if the manual in incorrect and the ad-hoc connectivity is not available.
The second option might be to use the Direct Print Configuration although this is more for smartphones I believe. I have briefly tried this method but the supplied driver from the CD cannot detect the printer. Perhaps a special driver is needed.
Having spent a considerable time on this I am beginning to wonder should I give up and send the printer back or is it actually possible to get this to work in the manner that I need.
Thanks for any help.

Do you have the ad-hoc network hosted by one of the computers? It sounds like you are trying to add the printer to an ad-hoc network.
Newer printers (not certain when this changed) do not support the printer connecting to a hosted ad-hoc network on a computer. Sorry.
However, the computers should be able to connect to the printer's ad-hoc network for printing purposes. On the computers, there should be a network SSID that has HP in the name (possibly print, printer model, or setup). If you connect to this network, the printer should be able to be added to the computers. However, the computers may not communicate with each other as the printer isn't really intended to connect multiple devices to each other.
You mentioned page 9 and 10 of the manual. I reviewed page 9 and 10 of the manual and it did not mention anything about any network settings. This came much later in the manual I had found for the M1217nfw. Is the manual I linked the same manual you have?
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HELP! HP LaserJet Pro M1217nfw MFP Wireless setup

I cannot set up my HP LaserJet Pro M1217nfw MFP to print wirelessly. I do not have a router and bought this machine because I was told this printer was an easy ad hoc install. I have a MacBook that runs OS X 10.6.8.
4 hours later and I'm dying here! SO NOT HAPPY!
Thanks in advance!

I just spent the last two days on this and have finally sorted it out. It actually isn't that hard to do but for some reason, no one has consolidated the information in one place!
First and foremost, make sure that you have all the latest and greatest firmware updates for your printer, your computer and your mobile devices.
Next, you need to connect your printer to your network via an ethernet cable, this is the only way to get in to the printer softare to configure it for your wireless network.
Navigate the printer menus on the keypad to Reports>Config Report and print this report. It will provide you with the IP adress and IPv4 address for the printer.
With the printer connected to your network and powered on, point your browser to the IP address of the printer. If this doen't work (it didn't for me) use the IPv4 address.
This will open the configuration panel for the printer and will let you configure the wireless for the printer so that it can join your wireless network. You will see various tabs across the top. Select network. Then along the left you will see wireless. Choose that. Now you should see a list of wireless networks available including your very own home network. Choose that one, enter your password and hit apply.
Disconnect the ethernet cable and you should be ready to Airprint from all devices. This worked for me, I can't imagine it won't work for all...then again...

LaserJet m1217nfw mfp - wireless printing keep failing / dropping off on Mac OS 10.7.5

I have installed my LaserJet m1217nfw mfp at least 4 times in the past month using my Mac that's running on OS 10.7.5. The first time was with the CD that came with the printer, and the last 3 times was with the latest software downloaded from HP.
Each time, the wireless printing is set up and works without problem (using these official HP instructions: http://www.youtube.com/watch?v=48mLZoRjJm0). But a few days later, when I try to do the wireless printing again from the same Mac, it can't find the printer on the network. And nothing about the network or router has changed.
It's quite frustrating. I doubt installing it for the 5th time is going to solve the problem once and for all.
Any ideas much appreciated!
Thanks
This question was solved.
View Solution.

Hello SC_W,
The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
Although I personally doubt it will help assigning a fixed IP as Mac OS X uses Bonjour hostname to communicate with the printer (which is fixed) and not athe IP address as Windows uses.
Additionally, as Apple products uses Bonjour, I could see some discussions on this matter for the Home Hub 3.0.
Below is an example:
https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
From your Mac go to System Preferences > Print & Scan, click the Plus sign and then click the IP tab.
Select the HP Jetdirect Socket protocol and type the IP as the address value.
Add the printer, you will see an additional print queue listed as the IP address.
Keep using this queue for printing and let me know if you may se any difference for this print queue..
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HP Laserjet Pro M1217nfw, support for ePrint Home&Biz on Android devices

Got my new LaserJet Pro M1217nfw installed on my home (secure)wireless network and am printing wirelessly from 3 windows laptops.
Started trying to get my smartphones to connect and print to it. Droid X Verizon, running gingerbread latest Verizon update. Download ePrint and ePrint Home & Biz to it. Upgraded my printer to latest firmware and SmartInstall, got an EPrint email address assigned to it. Am able to ePrint from phone just fine, but Home & Biz does not print, it detects printer and says has printed the file, doc, or pic but nothing comes out on the printer. I see from your lists of supportted printers that it is not
supported on th 1217nfw. Is it planned to work on it in the future? Can you give my some hints or workarounds if it is possible to get Home and Biz to work?
I tried the Wireless Direct feature on the printer, but really don't understand its purpose, since the printer and my phone are both
connected to my local wireless network, why does the wireless direct use a different SSID and assigned a fixed IP address?
anyway disabled that feature.
Thanks for any help!
This question was solved.
View Solution.

At this time ePrint Home&biz app is not supported on the HP Laserjet Pro M1217nfw. Other than ePrint using the printer emial address there isn't another solution with an Android device.
I am an HP employee

HP LaserJet M1217nfw MFP printer

I have a HP LaserJet M1217nfw MFP printer durning install it will not intall with my wifi... Says there is no WPS

Do not use WPS to install the printer. In fact WPS should be disabled in the router for security purposes. Install the printer manually following the instruction for Infrastructure network in the manual.
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I worked for HP but now I'm retired!

HP LaserJet Pro M1217nfw Multifunction Printer scaner driver problem in windows 7

I have a HP LaserJet Pro M1217nfw Multifunction Printer. Printer is ok but Scaner has problem in Windows 7 scaner driver is deleted when i try to scan it show the error " Scaner not communicate " I have to reinstall driver after few minitus again same problem . Pls advise me what is the best solution for that

Hi KrunalPatel,
I'll paste a link to a troubleshooting document below - from what I've read, it has the best chance at fixing your scanner errors, as it has the most steps to try
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02917811
Please let me know how it goes
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HP LaserJet Pro M1217nfw Multifunction Printer –job prints repeatedly by AirPrint from iOS 6 devices

HP would like to make customers aware of an issue with its LJ M1217nfw and LJ M1218nfs printers. When using AirPrint from an iOS 6 device (e.g. iPhone or iPad) with the iOS 6 OS, the print job will print continuously unless the customer cancels the job manually.
The reason: the latest FW available on HP.com (version 20120901) does not support AirPrint from Apple iOS devices (e.g., iPhone or iPad) with iOS6 OS. This will be fixed in the next version of firmware.
To avoid this issue, please use this workaround while waiting of the fix in the next release of FW. The previous verion of FW (version20120206) for M1217nfw does not have this issue.
To deal with this issue, customer can select any one of the operations to terminate the print job:
Cancel job manually in ‘Print Center’ from iOS device
Double –click the Home button to display recently used apps
Swipe left or right to find ‘Print Center’
Tap ‘Printer Center’ and click ‘Cancel Printing’
Another option is to Power Cycle the printer.
I am an HP employee.
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This question was solved.
View Solution.

The lastest FW (FW 20130125) has been posted and fixed the above issue. Please download the lastest FW at:
m1217nfw FW link
I am an HP employee.
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HELP! Cannot set up HP LaserJet M1217nfw MFP

I just purchased an HP LaserJet M1217nfw multi-function printer and am not able to install a driver on my Mac. I am using the latest MacBook Pro 17" with Mountain Lion.
The printer is working. I also have access to a PC and I have configured it wirelessly on an AirPort network. The printer works fine. But when I try to add the printer to my Mac via system preferences I am given this message:
"The software for this printer is currently unavailabe. Please contact the printer's manufacturer for the latest software."
And when I ignore that and hit the "Add Printer" button, it shows the printer on my wireless network, but will not find a driver for it. I have installed the driver from HP, and still nothing.
Any help would be greatly, greatly appreciated.
Thank you.
Kirk

While we all have MacBooks in this forum most of us don’t run Mountain Lion. There's a Mountain Lion Support Community where everybody has Mountain Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/os_x_mountain_lion

Window 8.1 drivers and M1217nfw

I have a windows 8.1 64-bit system connected to an HP Pro M1217nfw MFP. The system was working fine until I decided to change the wireless network connected to the printer. Since change that I have been able to get the wireless connected to the printer on the new network but unable to install the Windows drives to connect my computer to the printer in any way. I have used the lates drivers provided by HP but get the following error:
"Window can't install the HP Laserjet Professional M1217nfw MFP kernel-mode print driver. To obtain a driver that is compatible with the version of Windows you are running, cotact the manufacturer."
I have tried multiple times and way to install the drives including installing as administrator as well as diagnostic techniques describes on the HP site with no avail.
Any suggesions??
Thanks,

Hello jgriffin1949,
Welcome to the HP Support Forums! I see you are running into some problems trying to install the software and drivers for your HP Laserjet Pro M1217nfw on your computer running the Windows 8.1 Operating system. When you use the drivers from the HP website you get the error "Window can't install the HP Laserjet Professional M1217nfw MFP kernel-mode print driver. To obtain a driver that is compatible with the version of Windows you are running, contact the manufacturer."
I would like you to start here: Software Installation Stops without an Error Message, I know you are getting an error message, however the steps listed here are what need to be completed.
If you still get the error message after the troubleshooting has been done, please let me know what errors you run into I would like you to take screenshots so I am able to see what you are seeing. Click on the link below:
How to take a Screenshot
I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
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Hp M1217nfw

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