HP M401dne Two Page Printing from Tray 1

When attempting to print a two sided document from Tray 1, the first page prints from that tray, after turning the document over to print the back page, the printer takes the paper from Tray 2.

>> ... attempting to print a two sided document from Tray 1, the first page prints from that tray, after turning the document over to print the back page, the printer takes the paper from Tray 2 ...
I'm not sure that I understand your reference to "turning the document over to print the back page".
This seems to imply that you are using what is commonly referred to as "manual duplex", where you print all of the even pages, then (manually) take the printed outpuit and place it back in the tray, then print the odd pages on the other side.
[I'm not sure if it's odd first, then even, or vice-versa - may depend on printer model and driver].
But your printer model (LaserJet M401dne) should have a built-in automatic duplexer unit, where duplex action occures automatically, without manual intervention.
Perhaps your printer driver is unaware that the device has a duplex unit?
Ensure that the driver knows that a duplex unit is present on the printer (assuming that one is):
For the printer instance in question, bring up the Printer properties dialogue.
Select the Device settings tab.
Ensure that the duplex unit is set to Installed rather than Not installed.
You'll probably need to be logged in with administrator credentials in order to change the device settings.
... or are you saying that the first page prints from one tray, whilst succeeding pages (no matter how many) print from a different tray?

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http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01295101/c01295101.pdf
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Hi HellyBe,
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
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Hi @RouterIncident,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hello @polecat123 , and welcome to the HP Forums, I hope you enjoy your experience!
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Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
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Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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I work on behalf of HP
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