HP MediaSmart DVD C++ runtime error

Hey guys,
I have a little problem with MediaSmart and I hope someone will know what to do...
Today, I bought "Back to the Future" trilogy on blu-ray. When I tried to play it, MediaSmart asked for update, which I did. Without the update the movie wouldn't start at all. After the update, I finally managed to get in the disk menus and went through some of the bonus materials, but when I tried to play the main movie, MediaSmart crashed with error caused by Microsoft Visual C++ runtime library. Even tried to reinstall the Microsoft Visual C++ but nothing changed.
All my other blu-ray movies are working perfectly and I really have no clue what is wrong. Anyone here with similar problem?
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View Solution.

Do a Windows restore point and go back before the time I had you install the Media Smart DVD version I gave you, At least this will get you back to square 1.
Before you do that go to drive "C" and click on "Program Files x86" > Hewlett-Packard > Media. If there is still a folder there named "DVD" then there are remnants of Media Smart DVD left that should not be there. Right click and "Delete" the DVD file and run CCleaner's registry cleaner again. Restart and run the cleaner ounce and try to install Media Smart again.
Also see this thread, it's kind of long, but there may be a solution in there.
http://h30434.www3.hp.com/t5/Notebook-TV-Tuners-and-Media/HP-Mediasmart-DVD-failure/td-p/307260/page...
The link takes you to page 7 where DavidPK found an Windows update that causes problems.
Try installing a trial version of Cyberlink Power DVD 10 to see if that works, ounce you are certain that Media Smart DVD is gone.
http://www.cyberlink.com/downloads/trials/index_en_CA.html

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FEB 16th 2009 1:15 am
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P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

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C:\Users\Jeff\AppData\Local\Temp\RDRBB15.tmp\empty.txt&#x00 0a;
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