Hp mini 311 purchased from verizon

i have an hp mini 311.   it is running horribly slow and stops and crashes, to the point where it is not hardly usable.  ive run several virus and malward programs and all say its clean..  ive done the obvoius such as deleting cache and temp file...  in any event i am giving the computer to my daughter to use and want to just restore it to the factory setting or just reburn the operating system to the machine which should take care of whatever the problem is.   when i click the "restore to factory settings" option, it tells me to insert the windows operating disc.   dont have one because this unit doesnt have a disc drive.  i did purchas an external usb drive, which works quite well..  so........   what is the easiest way to restore this machine back to original ?    there are no files on the machine that i can not do without. 

Did you try Pressing F11 right after pressing power on button?
Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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