Hp mini notebook windows 7 starter forgotten password ....help

my daughter has forgotten her password for her mini notebook, and I downloaded ophcrack to a usb drive but nothing has happened.....she needs to get and get her work.......please help
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Hi,
Does the link below for the same process work any better?
http://pcsupport.about.com/gi/o.htm?zi=1/XJ&zTi=1&sdn=pcsupport&cdn=compute&tm=3&f=00&su=p284.12.336...
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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