Hp mini password problem

Grand kids messing with HP mini put PW on and don't remember!
S/n (Personal information removed) service tag 1030nr.
HELP
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Hi,
Enter:     e9lo13q2s4     ( Note that in both cases, the 3rd character is a lower case L )
                            or
                 e9lo13q2sr
Regards,
DP-K
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****I don't work for HP****
Microsoft MVP - Windows Experience

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