HP mini5101; Key pad not working on start up, hence can not log in??

Hi, I have been trying to log on the HP mini5101 but the key pad does not work/respond. I've tried re-start, shut down and on the notebook again for a few times and still unsuccessful. Very frustrating!!
Appreciate if someone could help/assist and enlighten me. I really like to know why and how to make the key pad work again??
Thank you.  
Pam Yap

Hello drink1208,
Thanks for posting on the HP Forums!
I understand a USB ports are not working on your computer. To assist you properly, I do require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Does this occur on certain programs, or all programs?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Mario
I worked on behalf of HP.

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