HP note Book G70-460 US Problem with microphone Windows Vista

Hi I have an HP note Book G70-460 US with Windows Vista.
The Built in Microphone is 
Conexant High Definition SmartAudio 221 (built in).
I have problem with it. I go to control panel and check the driver, the driver is updated and it does not say  it has any problems.
However, I test it and it does not get any voice. I tried Yahoo messenger, google talk to test my audio all say we cant hear yoir voice.
How can it be disconnected while windows show it is fixed.
If I buy an external microphone like desk top microphone or the ones with headphone, which type can I buy? would that fix it?
Where is the internal microphone physically located? Does it have a card? Is it combined with sound card or separate? Is the card between the hinges of the laptop? So it might be broken? Is it wired through hinges? Someone told me it is like that and the wire gwets disconnected after a while. So no hope?
I tried to restore my windows to previous date but regardless which dates i chose it after it restarted it said there was a problem with your restoring so windows wrere not restored to previous date!
I thank you in advance
Syavash

Hi syavash,  sorry to hear that you are having issues with doing a system restore on your computer. I am also sorry to hear that you are having issues with your microphone. I would like to address the System restore issue first simply because I think you were on the right path to resolving your issues with the microphone by doing a restore.  Are you running any type of Anti virus protection on your computer such as Norton? If so, I have some steps that I would like to go threw with you? I have a link that I would like you to click on please to get to the steps. https://support.norton.com/sp/en/us/home/current/solutions/v51118464_EndUserProfile_en_us
If these steps do not resolve your issue, please let me know and I will be happy to offer more assistance. 
Thank you
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W a t e r b o y 71
I work on behalf of HP

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