Hp notebook 14-n056 recovery incomplete

Hi,is anyone can help me? i bought my laptop in Curry 21st of July 2014, i do the recovery factory setting but incomplete, i have the usb stick comes with the laptop and now the system ask for media disk?  honestly i hate to use hp laptop, why has so many problem?this is my 3rd ones, won't consider y
to buy any more if can't sort it out.

Try changing the date in BIOS to 1/01/2012. Save & Exit. Boot from Recovery and let it run through the process- but on the first reboot it initiates enter BIOS to ensure date is still modified. If so let Recovery resume-if not change it again then resume.
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Similar Messages

  • How to remove hp envy m6-1204tx win8 recovery incomplete error

    how to the remove hp envy m6-1204tx win8 recovery incomplete error

    It appears that you did not manage to create a partition correctly.
    The first thing to try is the Windows repair disk, if you made one before you began your partitioning adventure. This will be an attemp to repair the BCD.  If you don't have access to a Windows repair disk,then it may be time  to use your recovery disk set or USB recovery  media. 
    I do hope that you made external copies of whatever you had saved on your notebook before playing around with partitioning utilities.
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  • Recovery Incomplete, cannot get any further than insert media

    I tried to perorm a system refresh on my windows 8 hp notebook m7-j020dx. a full system backup was perfromed just prior to the refresh just in case.  once the refresh finished the laptop restarted one last time and a screen popped up stating restoration implete.
    The list of errors are as followed
    [6:58:36.74] ChkErrBB.CMD :     Detect some error during PININST_BBV.
    [6:58:36.74] ChkErrBB.CMD :     Check c:\system.sav\Logs\BurnBootWarn.log
    [6:58:36.76] ChkErrBB.CMD :     or, check c:\system.sav\Logs\BurnBootMerge.log
    [6:58:36.77] --------------------------------------------------
    [6:58:36.77] Critical error condition was detected at BBV1...
      First of all I did not was to do a system restore just a system refresh.  Second on the popup screen it says the restration did not complete.  Please select one of the following buttons:
    save log      details     Retry
    I saved the log, I looked at the details but, when I click on Retry a new screen pops up that says Insert recovery Media. Unfortunately, I cannot get passed that point. I can hear the CD drive spin up and try to read in cd inside but nothing else.
    I didn't remove the 6th disk but, it is not reading. I opened the CD drive and tried the 1st disk, still nothing is happening. I then tried the rest of the CD's 2nd, 3rd, 4th, 5th, 6th. Then, i tried hard booting the Notebook and agian the same screen came up and the same problem occurs.
    I have also gone into bios and went through every possible system check and they all came back passed. (note; the only Thing I have done to the notebook hardware wise was have a samsung 840 series 250GB 840 series SSD professionally installed and had the information on the origional HDD migrated onto the SSD using the provided samsung migration software.) Any help would be greatly appreciated. 
    This question was solved.
    View Solution.

    With the first disc in the drive power off.Afte about 5 seconds push power button and immediately after powering on tap Esc key. Then F9 for boot options. Use arrow key to move down and highlight the CD/DVD drive.Tap Enter.
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  • Recovery incomplete

    envy j001tx
    I performed a disk recovery (with disks made myself) to wipe the hard drive. Got to disk 6 of 6 when HP Recovery Manager window appeared with following error message when I click the Details button:
    ctoerror.flg file
    [21:12:12.07] ChkErrBB.CMD : Detect some error during PININST_BBV.
    [21:12:12.07] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    [21:12:12.07] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
    [21:12:12.08] ----------------------------------------
    [21:12:12.08] Critical error condition was detected at BBV1...
    [21:12:12.08]
    [21:12:12.08] Refer the following file if exists.
    [21:12:12.08] - c:\system.sav\Logs\BurnBootWarn.log
    [21:12:12.08] - c:\system.sav\Logs\BurnBoot.log
    [21:12:12.08]
    [21:12:12.08] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.
    [21:12:12.08] because RM's dialog can't appear on [Start] screen on Win8 environment.
    [21:12:12.08] customer may not notice RM already shows Error dialog.
    [21:12:12.08]
    [21:12:12.08] ----------------------------------------
    there might be unexpected reboot during BBV Clean or Last...
    The process will cause CTO panic because the image might not be normal...
    There are 3 options, Save Log, Details, Retry. When I try 'Retry' it asks for recovery media. I've put my recovery disk 6 and disk 1 in, but nothing happens. Oddly enough, the command prompt (cmd.exe) is open at this point. Now whenever I restart the laptop it goes to the same restoration error screen with the command prompt open and minimized in the lower left hand corner.
    Pressing F10 (BIOS Setup) or F11 (System Recovery) after starting doesn't do anything, it just goes straight the the Restoration Incomplete message. Pressing Esc during start goes to the Startup menu, but pressing F10 or F11 there just does the same thing. F2 System Diagnostics works. I ran quick memory check, everything passed. I ran the long hard drive check. Overall it passed, and each one passed except for optimized dst it said 'not available'. When I choose BIOS Management from Diagnostics UEFI, and try either a BIOS Update or BIOS Rollback, I get 'The selected BIOS image was not available.' My system's BIOS ID is F.23. When I try to select a BIOS Image to apply, I've clicked through the file trees and there's nothing there to choose.
    I tried recovering the BIOS pressing Windows and b key when starting. The screen stayed blank and the caps lock light kept flashing but nothing happened. The screen just stayed blank and no bios update screen appeared.
    Did my BIOS become corrupted during the system restoration from disk? I've been in contact with HP tech support and am under warranty. They said if I passed all my diagnostic tests they would send recovery disks, but I'm not sure if that will even work since I can't even get into BIOS. Should I try to restore the BIOS from a USB flash drive? Any other suggestions or options? I'll probably go ahead and have the HP recovery disks sent, just in case.
    Thanks. My fourth HP laptop and the first time any of this has happened.

    Try this which has worked for many. Enter BIOS and change the date to 1/01/2012. Save & Exit. Boot from Recovery Discs again and let it run throught the process. If it makes it to the first attempt to reboot- enter BIOS again and ensure date is still set. If not change it to 2012 again. If it is let boot resume.
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  • An error occurred during the process of recovery(incomplete recovery)

    Hi,
    I have a HP envy m6 1154ez. When I tried to restore to factory default I have an error incomplete recovery
    Can someone tell me how to fix this or what needs to be done to get my Windows working again, any help would be greatly appreciated.
    Report an error,
    Component: Windows 8 Preinstall Diagnostic Tools - TDC
    Timing: FactoryUpdate
    Regional SKU: No
    RCTO Image: No
    Error: Mismatched option code (LOC#ACB) for dash code (-BGx)
    Error: Option code LOC#ACB should use dash code -25x
    Next Step: Please dash image SKU number with xxxxxx-25x
    Next Step: Or change LOC# in SKU Number or CTO Localization Code via EEPROM
    [ 0:17:59.87] ------------------------------------------------------------------------------------------
    ***CTO Error condition has been dtected in [Factory Update] phase !! ***
    [ 0:17:59.87] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
    [ 0:17:59.87] ------------------------------------------------------------------------------------------
    [ 0:16:27.91] Start BBOffline.cmd...
    UPDrv=[C:]
    [ 0:16:27.92] Set UIA Error Code to 951
    [ 0:16:28.12] Delete [FBI] folder.
    [ 0:16:28.14] WinPE is 64bit.
    [ 0:16:37.29] Starts [FixUps].
    [ 0:16:37.34] ---------------------------------------------------------------------
    [ 0:16:37.34] FixUps.cmd...
    [ 0:16:40.59] FixUps.cmd completed...
    [ 0:16:40.59] ---------------------------------------------------------------------
    [ 0:16:40.59] Starts [Tweaks for SSRD].
    [ 0:16:40.63] ---------------------------------------------------------------------
    [ 0:16:40.63] SSRD Tweaks to change user default locale...
    [ 0:16:40.63] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIGRRES.DLL.
    [ 0:16:40.84] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:de-DE ".
    [ 0:16:52.90] ---------------------------------------------------------------------
    [ 0:16:52.92] Launch PININST.exe for Offline ...
    [ 0:16:56.54] Starts [Sleep 10 sec].
    [ 0:17:06.58] Starts [Create RStoneFUpdate.INI].
    [ 0:17:07.18] Starts [create 1GB Pagefile for offline].
    Volume in drive C has no label.
    Volume Serial Number is 8025-9CBE
    Directory of C:\System.sav\bbv
    04/04/2015 12:17 AM 1,073,741,824 pagefile.sys
    1 File(s) 1,073,741,824 bytes
    0 Dir(s) 90,616,721,408 bytes free
    [ 0:17:07.28] Brand detection.
    [ 0:17:07.33] Customize error handling for Specialize ~ BBV1.
    0 file(s) copied.
    [ 0:17:07.34] ---------------------------------------------------------------------
    [ 0:17:17.11] Check Win 8 configuration...
    [ 0:17:18.11] Check system ID...
    [ 0:17:19.12] Check OS SKU...
    [ 0:17:20.12] Check option code...
    [ 0:17:21.12] Check brand name...
    SKU_DEF_COUNTRY=[203]
    SKU_DEF_SYS_LOC=[ru-RU]
    Reset country in administrator...
    Reset country in Default user...
    Reset System locale
    Deployment Image Servicing and Management tool
    Version: 6.2.9200.16384
    Image Version: 6.2.9200.16384
    Reporting offline international settings.
    Default system UI language : de-DE
    System locale : ru-RU
    Default time zone : W. Europe Standard Time
    User locale for default user : de-DE
    Location : Russia (GEOID = 203)
    Active keyboard(s) : 0407:00000407
    Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
    Installed language(s): de-DE
    Type : Fully localized language.
    Installed language(s): en-GB
    Type : Partially localized language, MUI type.
    Fallback Languages en-US
    Installed language(s): fr-FR
    Type : Fully localized language.
    Installed language(s): it-IT
    Type : Fully localized language.
    The operation completed successfully.
    Updated System Locale info...
    [ 0:17:34.16] Start PIN Tweaks...
    [ 0:17:35.20] ---------------------------------------------------------------------
    [ 0:17:35.20] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
    [ 0:17:35.20] ----------------------------------------
    [ 0:17:35.20] Tweaks for OOBE's Unattend.xml
    [ 0:17:35.20] to pick up the proper file...
    [ 0:17:35.20] ----------------------------------------
    [ 0:17:35.20] rename unattend.org to unattend.or_
    [ 0:17:35.24] ----------------------------------------
    [ 0:17:35.24] without Light Sensor..
    [ 0:17:35.24] ----------------------------------------
    [ 0:17:35.24] update unattend.reg for Minimized Image Recovery...
    [ 0:17:35.27] This is Restored image [RImage.flg]...
    [ 0:17:35.27] ---------------------------------------------------------------------
    [ 0:17:36.15] Start MIR Tweaks...
    [ 0:17:37.22] ---------------------------------------------------------------------
    [ 0:17:37.22] [MIR Tweaks] ...
    [ 0:17:37.22] ----------------------------------------
    [ 0:17:37.22] apply Device Path registry for MIR image
    [ 0:17:37.22] ----------------------------------------
    [ 0:17:38.21] ---------------------------------------------------------------------
    [ 0:17:43.18] Start Factory Update(s)...
    [ 0:17:55.19] Start QFE Offline installation...
    [ 0:17:59.78] PININST_OFF: PASSED...
    [ 0:17:59.80] Type C:\System.sav\Logs\BBFindEr.log...
    [ 0:17:59.80] Type C:\System.sav\Logs\BBFindE0.log...
    ---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
    Result=PASSED
    [ 0:17:59.81] There was no QFE installation...
    [ 0:17:59.81] Check FUList.log if there is duplicate Desc...
    No duplication.
    [ 0:17:59.86] No Duplicated Desc is found... PASSED.
    [ 0:17:59.86] There was no Factory Update...

    Hi @artem98765,
    Welcome to the HP Forums!
    It is a terrific place to find answers and suggestions.
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I grasp that when you tried to do a recovery back to factory you received the error incomplete recovery.
    As you did not state if how you were doing the recovery I will include documentation for the process along with a troubleshooting document.
    HP PCs - Performing an HP system recovery (Windows 8)
    HP PCs - Troubleshooting HP System Recovery Problems (Windows 8)
    If you are still unable to complete the recovery please contact HP support for further assistance.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone Support
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • HP Notebook 1000-1227TU Recovery - Error code: 0xc0000225

    Hi there,
    Model: HP 14" Notebook 1000-1227TU
    OS: Windows 8
    I ran into a serious issue with my newly bought HP Notebook. I used EASEUS Partition Master software to resize C: drive from 275GB to 70GB, then allocate the new partition 205GB to F: drive (D: is recovery, E: is DVD). After clicking apply, the system reboots (and downloading windows updates).
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    ===========================================
    Recovery
    Your PC needs to be repaired
    A required device isn't connected or can't be accessed
    Error code: 0xc0000225
    You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your administrator or PC manufacturer.
    Press Enter to try again
    Press F8 for Startup Settings
    Press Esc for UEFI Firmware Settings
    ===========================================
    This laptop is a gift to my parents and I am heading to my hometown in 2-days (in overseas). Pls help and provide assistance asap. Tks.
    Rgs,
    CK

    Hi,
    Press the power button and immediately tap the Esc key to enter the Strtup menu. In the Startup menu choose diagnostics and test the hard disk and the test the memory. 
    Post your results here in your thread.
    If the results are a hard disk fail then the hard disk must be replaced with a new one.
    Is your notebook still in warranty?
    If the results are hard disk passed then the following procedure should help you.
    You can download and create a live usb version of Gparted.
    Boot to the USB flashdrive you used when creating the utility. Enter the   Gparted partition editor and mark the recovery partition as active. Once that is done, restart the PC and it should boot right into the Recovery manager.
    In the Recovery manager you can perform a Factory Image recovery to return your notebook to the state it was delivered to you.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Cannot recover the notebook using the Recovery disk

    Hello.
    I was wanting to restart my Toshiba Laptop, and I inserted the 'Recovery' CD, and pressed F8 and went to the help menu, and when the list came up I clicked on the one that said about restarting my PC and losing all data, and then I clicked on 'Restart' and the computer restarted and the disc was in but it just came back on as normal.
    What do I need to do? I tried all the other options and they all worked as normal.
    What do I need to do? Do I have to press something else?
    Any help would be appreciated, thanks.
    ~Confused~

    To be honest after reading your posting I am more confused then you.
    Can you please tell us which notebook do you have?
    F8 and disc inside the optical disc drive. Sorry but something is wrong there.
    Either you can install Vista again using image saved on HDD (F8 option Repair my computer) or use Toshiba recovery installations media. There is no sense to use both at the same time.
    Please more info needed.

  • Hp pavilion g7- 1338dx notebook pc after recovery bootmgr is missing when i started it

    i have a refurbished hp pavilion g7-1338dx notebook pc with #a6z27uar#aba with windows7 home premium 64 bit. i did a factory recovery from a disc that i bought on hp because i  whenever i rcover it from my harddrive i got error thats why i bought a recovery disc.anyway after recovery when i turn it on i got bsod memory management so i had to shut it down , i tried turning it on again but now its says bootmgr is missing  press ctrl+alt+delete to restart , i did same thing . i tried using repair disc, memory test passed,hardware test passed. everytime i turn it on its says boot mgr ,need help

    Hello @pac-man ,
    Welcome to the HP Forums!
    I understand after running a system recovery from the recovery media you are unable to boot the PC, and get a BOOTMGR missing error. 
    Take a look through this guide for BOOTMGR troubleshooting: How To Fix BOOTMGR is Missing Errors. The guide contains all of the steps to take and describes how to do each of them in a manner that any level user can understand.
    If none of that works, you will need to obtain a copy of the Windows installation and run your installer. Once installed it will add a new BOOTMGR and allow you to re-run the recovery to restore your pre-installed software. The only other option would be to contact HP Phone Support for service options. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
    Hopefully this helps!
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • I have an HP Pavilion g7-1070us notebook computer. Recovery software included with the computer gav

    I have an HP Pavilion g7-1070us notebook computer with Windows 7 as the operating system.  The computer is a year and a half old and has never had problems.  The recovery manager software included with the computer gave me an option to delete the recovery partition on the computer.  I used to recovery manager software to delete the recovery partition from the computerr.  Immediately after the recovery partition was deleted, all sorts of problems developed with the computer and Windows eventually crashed.  I have attempted to reinstall Windows with the recovery discs I created with the recovery manager software on the computer.  When I attempt to reinstall Windows with the recovery discs, I get the following error message screen.
    "Windows failed to start.  A recent hardware or software change might be the cause.  To fix the problem:
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    2) Choose your language settings and then click next.
    3) Click repair your computer.
    If you do not have this disc contact your system administrator or manufacturer for assistance.
    Windows Boot Manager
    File:\Boot\BCD
    Status: 0xc0000225
    Info: An error occured while attempting to read the boot configuration data."
    I have no system administrator as this is a single home computer.  This computer is not connected to any computer network.  No hardware or software changes were made to this computer for months prior to this problem occuring.  No other indication of any other problems were observed prior to the use of the recovery manager software on the computer to delete the recovery partition.  I sincerely regret using the recovery manager software to delete the recovery partition from my computer now.

    Hi,
    Assuming this is just a problem with the recovery media, here's an alternative option you could try.
    Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
    An example of a COA Label can be seen Here.
    You can create an installation disc yourself using another PC - just download the correct Disc Image ( this must be the exact same version that originally came with your notebook - if your not certain, your notebook is listed as coming with Windows 7 Home Premium 64bit ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source, however there are only limited versions available.
    Windows-7 sp1-iso-official-32-bit-and-64-bit
    Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
    Any additional drivers and software you may need can be found Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Recovery incomplete after reformatting the windows

    My factory restore always shows error...
    Detail...
    [205] UIA WRITE FAILED 3 TIMES !!!!!

    Hey @Visshnu_Raja ,
    Welcome to the HP Forums!
    I understand you're unable to perform a system recovery on your notebook.
    Can you tell me if you are using the built in recovery drive or the recovery DVDs?
    Try running a test on the HDD to make sure the hard disk condition is good. You can see how to do this here: 
    Testing for Hardware Failures (Windows 8)
    Testing for Hardware Failures (Windows 7, Vista)
    It would also help to know which notebook you have and which operating system you are using. For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number? To see which version of Windows you are using click here: Which Windows operating system am I running?
    Thanks!
    -Edited grammar.
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • How to create recovery disk on HP envy dv6 7258nr notebook pc - window 8

    I m trying to create recovery disk from recovery drive which is created by hp while purchasing the laptop, while taking back up from recovery manager, Recovery Manager says   (Recovery Partition has been removed - Recovery Media creation option is no longer available) , but as per my knowledge i did not took back up of recovery drive. So what should i do to take back up of my recovery drive to **bleep**.

    Based on what you have stated, it appears that you or someone else with access to your notebook deleted the recovery partition. Without the recovery partition on the hard disk you can't make recovery media.
    Your best option at this point would be to purchase a recovery disk set from HP or an HP Partner. 
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • My notebook crashed before completing factory recovery

    Done factory reset off recovery discs but when it was supposed to restart and reload from files screen went blue with fatal system error now it says recovery incomplete and does not recognise recovery disc 1. Help

    Hello SandyAdams1966,
    Welcome to the HP Forums.
    It appears that during a system recovery the computer crashed and that now you cannot continue with the process. I will try to help you with this.
    As you didn't mention the operating system I will provide you two documents.
    Performing an HP System Recovery (Windows 7)
    Performing an HP System Recovery (Windows 8)
    The step that you want to try is "recovery from the startup screen(during system boot)", this may allow you to do the system recovery without the disk's.
    Please let me know how it goes. Thank you for posting on HP forums.
    I worked on behalf of HP.

  • Error Code 0x116 when recovery install for dv6-3120ew is made - HELP !!

    Hello!!
    I have  a problem with HP DV6-3120ew with Windows 7 Home Premium 64 and ATI ARDEON 5470 HD.
    I decided to preinstalled system to new, so I start recovery procedure.
    1) I formatted disk C:
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    3) instalation was start, one reset done
    4) after restart HP INstallation start install drivers
    So right now Blue Screen swhow with code error 0x00000116 and after that sytem restart - loop !!
    all the time restart and blue screen ...
    I start procedure recovery two times and this same happend. 
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    If I start system in Safe Mode Windows can't finished installation and ask me for start sytem as normal.
    When I replace atikmpag.sys for vga.sys for standard VGA drivers I receive info that windows can't finished installtion and I have to start installation again.
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    So System doesn't work at all.
    Right know I want to replace drivers from ATI to standard VGA, how I can do this ?
    BR
    Zbigi

    Hi @Zbigi ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-3120ew Entertainment Notebook and system recovery failing.  Here is a link to the Graphics driver for your system.
    You will have to recover the system with your recovery disks that you created. Here is a link to obtaining recovery discs.
    Hope this helps you out.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Is there way to install OS and drivers without recovery CD?

    Hi...
    I installed my notebook with the recovery cd...
    but i get disappointed because it installed a lot of unusual programs...like aol, sonic-pro, games...
    is that a way to install windows and drivers only ?? without this boring programs ???
    i don't want to uninstall after instalation...it's not the same thing...

    Hi
    I cant understand user who bye a high performance notebook with many different features and then will not use this functions. Of course, on the Toshiba recovery CD you will find the OS and all Toshiba drivers and utilities. Without this drivers and tools and utilities you will be not able to use the additional Toshiba functions.
    But as in the previous posting mentioned you can install the fresh Windows OS and then you can install the drivers. But the easiest way is to use the Tosh recovery CD and then if you want you can remove some applications.

  • HP Pavilion g6 2304TX recovery drive (WINDOWS 8.1)

    it seems to be that in my recovery driver it has old windows 8 but i have switched to windows 8.1,now how i can upgrade the recovery driver for the same for windows 8.1

    There is no update for the recovery partition available for your notebook on the web support portal  for your notebook.
    The recovery dpartition provides a copy and the means of reinstallation for the licensed OS, applications and software your notebook was delivered with. 
    In short, unless HP provides an updated recovery partition via an update softpaq, what you have is all there is.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

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