HP Notebook 15 Touchscreen won't show videos, just has a green screen with audio

I just purchased the HP notebook 15-f014WM touch laptop and when I try to watch videos off of facebook, youtube, or other websites I just get a green screen with audio playing. I don't know whats wrong and what to do, I don't get error messages or any pop ups on how to fix it either. Please help me fix this problem!
TIA!!

Hi,
You need the following software:
1. For online such as Youtube: Perform a clean install Flash Player may help:
   http://helpx.adobe.com/flash-player/kb/clean-install-flash-player.html
2. For offline: Please download and install the following player:
   http://www.videolan.org/vlc/download-windows.html    
Regards.
BH
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