Hp notebook G62-b25SA Webcam problem.

G62-b25SA
XR524EA#ABU
Windows 7, 64 bit.
I have never been able to use my built-in webcam. I have installed the latest Youcam drivers and still an error message - "No webcam detected, if you are using an integrated camera make sure that it is turned on".
I have also followed instructions on this website - I have gone to Device manager and "scan for hardware changes" but I never get an icon for "imaging" hardware.
I know the computer has the hardware as my parents have an IDENTICAL computer - bought from the same shop at the same time!
Please help!

Hi
You have a couple of options as I see it please try these steps might help you to fix the issue.
Fixing Webcam Problems in Windows
Testing a Webcam With MediaSmart in Windows
If both these links does not work then you might have to call HP Techincal support and get the part replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
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Manjunath
Let us know how it goes!
"I work for HP."
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Manjunath

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*---------------------------------------------------------[Italiano]-----------------------------------------------------------------*
Salve a tutti. Ho comprato una webcam notebook, ho installato i programmi necessari, ma quando vado ad aprirli, il led luminoso della cam si spegne e non posso visualizzare nessuna immagine. E' come se la webcam smettesse di funzionare. Qualcuno mi venga in aiuto vi prego! Come posso risolvere questo problema? La stessa cosa mi capita con MSN Messenger. Appena voglio regolare le impostazioni della cam, la luce si spegne. Ringrazio in anticipo tutti coloro che mi saranno d'aiuto.
*----------------------------------------------------------[English]----------------------------------------------------------------*
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