Hp notebook problem model # dv9823cl the cd/dvd player is not found in bios or device manager

If the CD/DVD player is not found in either the BIOS or Device manager is the problem in the motherboard?
if it is besides getting an external CD/DVD player, is there any other solutions?
Thanks

Before giving up hope I would try hard resetting the computer. Here is how you can hard reset the laptop:
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook. There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
Sometimes by removing all electricity from the computer and then reintroducing it, issues like this can be resolved. Give this a try and let me know if it resolves the issue or not.
Thanks!
Sean
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