HP Notebook w/ Windows 7 Home Premium 64 bit

How do I restore the startup function on my hp notebook with windows 7 Home premium 64 bit bought in 2010? I have run all the diagnostics in systems recovery and everything checks out, however the unit powers up but nothing starts up.
Can someone please help?
Norma Jean

I would suggest going back into the recovery manager and doing a system restore (not recovery) back to a previous point where you know it worked.  The other option would be to do a recovery but you will lose all data that is not backed up.
Restore:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01835735&lc=en&cc=us&dlc=en
Recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&lc=en&cc=us&dlc=en
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

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