HP Office Jet 4500 Wireless/Scanning Problem

After initial set up. All works well. Then scan feature does not work. Error message is for LCD update. Presently using Windows 7, 64bit, linksys E3000 router.

Give this a try. Download and run the following utilities from the www.hp.com/support: Click on the following link: Hp Home Network Diagnostic Utility. In you have a wireless connection: This tool will help check the wireless connection.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-88884-2&lc=en&dlc=en&cc=us&...=
Next run the HP Scan Dignostic Utility. This utility will help find any scan issues.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-90930-1&lc=en&dlc=en&cc=us&...=
Please post the results.
Although I am an HP employee. My ideas and opinions are my own and not of HP.

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I have a HP office Jet 4500 wireless All- In One, how do I delete the customer participation program

Hi
The customer Participation Program is taking up so much space that I want to remove it from my laptop.
I have a HP Office Jet 4500 wireless All In One. When I attempt to remove it I get a message that says if I remove the program
my device will no longer work.. How can I safely remove it without damaging my equiptment from working?

couple of questions about this:
Are you scanning from the printer, or with software on the computer? If from the computer, are you initiating the scan from Windows, HP software, or Word?
If you put a legal size document in the feeder, and press scan, unless the defaults have been changed to letter size, it should scan the entire legal size sheet. You should be able to go into the settings and change that if the default has been set to letter.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Office jet 4500 wireless cannot print from Internet Explorer 9

Since I installed IE9 I can no longer print webpages and I get an errormessage when I try to, whereas printing in MS Office works just fine.
My OJ 4500 Wireless is installed on a Windows 7 (64 bit) machine.
I tried solving the problem by downloading and installing the latest full version driver, but the problem persists.
Who can help me?

Hi ATOL,
It sounds like you might be selecting properties instead of "printer properties".
Double check and make sure that you're selecting "printer properties" from the list.

How do i switch from copy mode to print mode on my office jet 4500 wireless?

Having trouble switching back to print mode on my printer? I can only switch from copy to fax to scan. How do I switch to print???

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Office Jet 4500 Sleep Mode

We installed a Office Jet 4500 Wireless printer 4-6 weeks ago. Everything is good accept it occassionally goes into 'sleep mode' when it has not been used for a couple of days. After trying several combinations of buttons, we cannot figure out how to get it back into normal operating mode without unplugging it. The manual is silent on this issue. Anybody have the magic code for waking up this machine after it has gone into sleep mode? Thanks in advance for your help.

Same problem here. I followed the instructions to supposedly turn off the sleep mode, but all that did was reset the entire machine--including the 85 speed dials I had entered. HP tech support is clueless about this problem.

COMPATIBILTY OF MY WIRELESS OFFICE JET 4500 G510N PRINTER WITH THE IOS AIRPRINT SOFTWARE

IS MY WIRELES OFFICE JET 4500 G510N PRINTER COMPATIBLE WITH THE IOS AIRPRINT SOFTWARE IN THE IPAD2
This question was solved.
View Solution.

No. You can use it with the ePrint mobile app for iOS devices. You can find out more by following the links below. Hope this helps.
Supported Printers for the HP ePrint Mobile App or HP ePrint Home & Biz:
http://goo.gl/RsNpf
HP ePrint Mobile Apps FAQs:
http://goo.gl/33WFq
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I have an hp office jet 4500 and os maverick 10.9.4 and I can't get it to print after last upgrade, multiple malfunctions and error, help?

I have an hp office jet 4500 and os maverick 10.9.4 and I can’t get it to print after last upgrade, multiple malfunctions and error, help? I have tried deleting and resetting printer and re-installing update 6 times. Last update attempt showed none available??? I can’t load the software directly from HP because their only option is to use the software update option on the mac....frustrated!!! Help!!
I get blank pages that just run through the printer and a stats window that just 33% complete and goes no further.

I am going on the guess that an old driver is still installed...
Use Finder Go > go to folder, and go to /Library/Printers and delete the HP folder(s).
Reset the Printing System:
OS X Mavericks: Reset the printing system
Now, Add the printer in Print & Scan prefs.

Cannot connect my office jet 4500 to my computer

How do I obtain the driver to scan from my office jet 4500 to my computer?

Officejet 4500 scan driver is available in below link. Based on your operating system, download and install 'Driver - Product Installation Software'.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=3919...

My HP Office Jet Pro L7555 scans but will not save it to a flash drive. Is there a fix for that?

I have a some issues:
1. My HP Office Jet Pro L7555 scans but will not save to a flash drive. (I get error messaqges when I try to download it to my computer) What is the fix for that?
2. Sometimes when I turn it on it will indicate that one of the ink cartridges is empty and upon restartin it all the cartidges show full. What is the fix for that?
3. We have a small network. I can not find the disks that came with the printer. How do I set it up so it saves to one of the computers connected to the network?
Thanks,
PF1

Hi,
Heres a patch for missing scanned images
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-81532-2&cc=us&dlc=en&lc=en&...
Heres the link for the full feature software download
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-3&cc=us&dlc=en&lc=en&...
and use this document for ink related issues
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01628836&tmp_task=solveCategory&cc=us&dlc=en&ju...
Hope this helps..
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

My HP5610 office jet no longer scans since upgrading to Mavericks. Help! Any ideas?

My HP5610 office jet no longer scans since upgrading to Mavericks. Help! Any ideas?

Check and see if there is an updated driver:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4 41125&

Office Jet 4500 G510n Printer Ready but error comes up in status

I have a Office Jet 4500 G510n and a MacBook Pro 15 late 2006 Model 2, Ver 10.6.8
I upgraded the HD to a SSD and everything works find except the printer. I can go to Utility and the TEST PAGE prints OK.
However, on STATUS it reads: "error/library/Printers/hp/cups/inkjet1.driver/contents/macos/injet/failed
I have checked on drivers and all I saw were for the "extra Page" ...
Lost!!!!
This question was solved.
View Solution.

From research on this HP Support site, I found that in Mac OSX they auto download updates for printing. Did not think about transfering my old HD to a SSD that those updates would follow... they did not. So... I downloaded all the updates (driver)to my new SSD and the HP Printer works!

I have a Mac OS X 10.4.11 and a HP Office Jet 4500 Desktop. What driver can I use?

I have a Mini Mac desktop computer, MAC OS X 10.4.11 and a HP Office Jet 4500 Desktop printer. What driver can I use to install this printer?

Hey @Greenise,
Welcome to the HP Support Forums!
I would like to assist you today in getting the proper Full Feature Software and Driver package to install your HP Officejet 4500 Desktop All-in-One printer on your Mac OS X 10.4.11 Operating System.
Below is the link for the Full Feature Software and Driver Installer. Simply click on the link and select the 'Download' button in the top left hand corner. Once the download is complete just run through the on screen instructions to install your printer.
HP Officejet Full Feature Software and Driver (Universal) - Mac OS X 10.4,10.5 and 10.6.
Please let me know if this installer works for you and if you have any other questions. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

How do i print from an acer c720 chromebook to hp office jet 6500 wireless?

How do i print from an acer c720 chromebook to hp office jet 6500 wireless? Many thanks!
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Hi @neeter888   welcome to the HP Forums. I understand you are trying to set your HP printer up to print from your Chromebook.
Using Google Cloud Print with your HP Printer
Getting Started with Google Cloud Print
If you do not have a Windows or Mac computer, you can tell your printer to connect to your router from the front panel as follows:
Connect to the wireless network
    Press the Setup button on the printer control panel.
    Press the Right Arrow button to select Network Settings, and then press the OK button.
    Press the Right Arrow button to select Wireless Setup Wizard, and then press the OK button.
    Follow the on-screen instructions to complete the network setup.
Here are several other ways to connect to your network if you need it:
Installing the Printer Software on a Wireless or Wired (Ethernet) Network
I hope this helps
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I need help w/ HP Office Jet 4500 scanning problems

Mine is IMAC w/OSX 10.9.1 w/HP Officejet4500. I downloaded the MAC software for scanning problems. I can now scan but the scanner won't allow a file to be saved. Even after downloading and re-installing several times, rebootong the IMAC, I still receive the Error msg: file 'save to' 'read only'. I've checked the files and all the files are read/write. Any suggestions? Thanks, Amy

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967500 and

Can print but not scan in Windows 8.1 to HP Office Jet 4500 510n-z

New computer over the weekend with Windows 8 installed. Upgraded to 8.1online My HP Office Jet all-in-one 4500 prints fine, but I have no way to scan. I tried using the HP website to download and install the full driver. When it gets to the installation page, it just hangs on the page trying to communicate with my printer. Cannot get past that page.
I also tried the HP Print and Scan Doctor utility. It recognizes my HP all-in-one, but when it goes to the first step of communicating with the selected product, it gets about 3/4 done and then just hangs.
I have tried disabling my firewall. Still no luck.
I tried going to Device Manager and having it searched for updated drivers. It says the current driver is up-to-date.
I tried Windows Fax and Scan. When I choose New Scan, it says I have no scanner installed.
Somewhere there is a big error in this mess that is not allowing my printer and Windows to allow this driver to be fixed. HELP!
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Hello 8latinfans,
I understand that when you are installing the full featured software, that it hangs on communicating with the product. I have included the following document, 'The Progress Bar on the Software Installation Stops or Stalls'. This will walk you through different steps to try and get the software installed.
If the above document fails to resolve the issue, please let me know if there are any specific error messages that you do get.
Thank you.
I worked on behalf of HP

HP Office Jet 4500 Wireless/Scanning Problem

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