HP office jet 6310 - fast draft option gone

When I upgraded my computer to snow leopard the fast draft option for my 6310 disappeared.

Hi B,
Run Software Update to make sure there are no updates Apple is offering (install the update/s if available). If no luck, go to HP's site and see if they have a newer one. I have an Epson and I've noticed various features come and go depending on the update. Usually the features come back eventually.

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Yosemite/Office Jet J3600 fast draft

Hello,
I recently upgraded to a new mac with Yosemite. I successfully installed my old printer, an HP OfficeJet J3600. However I do not have an option for fast draft/b/w printing.
The Presets pull down has Default Settings, Last Used Settings, Save Current as Preset, and Show Presets. The pull down menu under Orientation has Layout, Color Matching, Paper Handling, Paper Feed and Cover Page.
I believe the menu option that I'm looking for is Print Quality. Does this no longer exist? I hate to waste ink, and I especially don't want to waste color ink when i just need a draft.
Thank you very much.
Robyn

Hi @robynw414 ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are trying to perform the fast draft option and it is not there.
I believe you are performing the correct steps to get to the the fast draft preset option. Just to make sure you are all up to date with the drivers please follow the steps below.
1. Do all Apple updates.
2. Reboot your computer.
3. Remove your printer from "Printers and Scanners" and then Re-add it after.
Send screenshots of what you are doing to get to the presets menu so I can see. Look forward to hearing back from you.
I worked for HP.

My Office Jet 6310 prints a line

Every time I try to print using the document feeder, my OfficeJet 6310 All-in-one prints what seems like a 1 inch margin line all the way down the left side of the paper. I have cleaned the cartridges, rollers, and glass and ran successful allignments. The issue does not exist when the document prints from the flatbed. How do I get rid of this line? Can someone help me with this

I am having the same issue with my hp c7250 all in one. Did you ever find the solution? Thanx
bilingue3 wrote:
Every time I try to print using the document feeder, my OfficeJet 6310 All-in-one prints what seems like a 1 inch margin line all the way down the left side of the paper. I have cleaned the cartridges, rollers, and glass and ran successful allignments. The issue does not exist when the document prints from the flatbed. How do I get rid of this line? Can someone help me with this

Office jet 6310 ink cartridge replacement

I own an inkjet 6310 all in one printer and i needed to replace my ink cartridges. i currently have a black 337 and a color 343 in the printer. the replacement cartridges per hp is now black 95 and color 98. when i intall the new ones, i get an error message that the 95/98 cartridges are not the correct cartridge. i can't find 337/343 anywhere. i even bought another set of 95/98 to see if it was a cartridge problem and it didn't work. Any ideas?
I bought the printer about 3-4 years ago.

Did you buy the printer in one country and then move to another? If so you will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. HP's web page on the subject is here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Can i print from my ipad to my office jet 6310?

How do I print from my iPad to my hp 6310 allin one?

You cannot print with the built-in print function (AirPrint), however you can use HP's ePrint app.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How do I print from my iPhone 4S to HP Office Jet 6310

How do I print from my iPhone 4s

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
http://support.apple.com/kb/ht4356#How_to_Print

HP Office jet 6310

I purchased my printer through the HP web site in mid 2007 and it broke down. I contacted HP where to get it fixed and their suggestions would not fix it because I bought it through the HP Web Page. I took it to an independent dealer and they said it would cost more to fix it than buying a new printer. The printer is still under warranty but I don't know where to take to get it fixed. My Zip code is 91360. Any suggestions.
Tom, [email protected]

Hi B,
Run Software Update to make sure there are no updates Apple is offering (install the update/s if available). If no luck, go to HP's site and see if they have a newer one. I have an Epson and I've noticed various features come and go depending on the update. Usually the features come back eventually.

Fast draft for Mac OS X 10.9.4

Hello there,
I am trying to set my new HP Envy 4500 printer to default in "fast draft" (or equivalent) mode to save on ink, on my Mac.
I have downloaded the driver and software, and have been unable to locate printer preferences option to make the change.
Can anybody help?
Thanks in advance

Hi @sreeds
If you can not find the fast draft option, you may be using the Apple AirPrint driver rather than the HP printer driver.
Please complete the following steps and let me know if you have the fast draft option.
Let's reset the printing system, repair disk permissions, and re-add the printer using the right driver.
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer and add the printer back.
When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can select the printer driver
I look forward to hearing from you.
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Sunshyn2005 - I work on behalf of HP

HP office jet 6600 wi fi printing

hi have a 6600 office jet and it wont recognise ip address to finish set up. if i want to print i have to take my router name off settings and put the officjet in. The printer says its connected and all correct name and its in my priners file but cant print wirelesly. Have checked with bt and my rounter is working ive gone through all troubleshooting but cant get my head round this. hope someone can help

Hi helenhunt,
I would like to help you with this.
I have located a document I believe will be helpful. Although the title is 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print, the solutions will help resolve the symptoms you are experiencing.
Solution 1 in this document suggests using the HP Print and Scan Doctor. This is a great place to start because
the Print and Scan Doctor diagnoses and helps resolve common printing, scanning, and connectivity problems, including:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
Please let me know if this resolves the issue, or if you require additional assistance, thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How to Scan using your HP Office Jet Pro 8600

Well, I figured out my own answer because I couldn't find a "solved" topic in this regard. So then I decided to post my findings in order to help the next querier (is that a word = one who queries). FYI - I am not a 'techie' and while I can find my way around a computer it sometimes takes a while. Also, I have Windows 7 on this laptop if that makes a difference.
1. Go to Control Panel and choose:
2. Hardware and Sound, then
3. Devices & Printers, then
4. Fax-HP Office Jet Pro 8600 (Network) or whatever printer choice pertains to your situation, then
5. HP Printer Assistant, then
6. Scanner Actions, then
7. Scan a document or photo, then
8. Save as PDF
9. Scan
10. Save to folder you choose
I know this may seem simplistic to most of you but maybe someone like me is out there trying to find this out and this might help.
Roxi
This question was solved.
View Solution.

Hi Acupuncture,
Thank you very much for posting your solution that you found yourself, on using the scan function on your HP OfficeJet Pro 8600. I also apologize we were not fast enough to answer one of your inquiries on the HP Support Forums. I was able to check your user page but was unable to find your initial post on asking us How to Scan, did you delete the question? Either way I am glad you are now up and scanning from your OJ 8600.
For future reference I would like you to take a look here: How to Scan: Windows 7, here you will be given all options and shortcuts on scanning with or without the HP software as well as some cool features, like scanning from the front panel of your 8600 and adding multiple pages to a single file.
Again I appreciate you taking the time to help the other Community members, so Thank you again!!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One (a) difference (b) install on one desktop

Given:
HP OfficeJet 7410xi All-in-One connected to 2 desktops (Visa and Win8.1 - 64-bit) via usb network hub (i.Connect). Able to print from both computers. Vista machine has HP Solution Center installed (able to import pictures from camera SD card, scan documents to PDF, etc).
Q1: Are print drivers and sw for 2 different HP printers (HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One) compatible on the same computer?
What is the installation procedure for the SW and driver for HP Office Jet 8625 and connect via Wireless to Visa and Win8.1 - 64-bit desktop such that the 7410xi All-in-One current setup not impacted.
Objective: Ability to select the desired printer for printing,Reason: the 7410 HP Solution Center has additional functions (scan to Pdf, import from camera SD card, etc) than the 8625 so need both.
Q2: Does the HP Office Jet 8625 have similar HP Solution Center ... please provide link to the HP Solution Center SW for the the 8625.
Q3: Where is the user guide manual for the HP Office Jet 8625? The user guide manual refers to 8610, 8620, 8630. Is 8620 same as HP Office Jet 8625; what's the difference?
Q4: Where is the text installation for the HP Office Jet 8625? The only installation guide is a poster -- no words on the poster. Please provide text based setup instructions starting from unpacking out of the box.
Concern with users comments regarding the HP8625: http://reviews.costco.com/2070/100116415/united-stationers-hp-officejet-pro-8625-e-all-in-one-printe...
Q5: "..print envelopes, it thought it was "out of paper". Looks like the plastic "switch" that releases the tray springs is not properly designed...." Please provide instructions to correct the "switch" that releases the tray springs.
Q6: "..unable to print using the black ink cartridge if any of the other three color cartridges are empty..." How to print black and white if the other color cartridges are empty or is this statement an HP design?
Q7: "...after 15 min goes into sleep mode and wont come out unless I unplug machine..." How to turn off 'sleep mode'? If printer enters 'sleep mode', how to turn on without having to unplug/plug printer?
Q8: "..8625 went into powersave mode, then it was Printer OFFLINE...The problem was the HP8625 has a VERY POOR WEAK wireless system. " How to prevent HP going into powersave mode then Offline without doing anything to my network setup?
Q9: "... Windows 8.1 will not print via wireless to this printer ... Download the latest drivers from the HP website for the 8620 series - not from the supplied CD. Then download the "HP Print and Scan Doctor" and run the program. It should render the printer functional with windows 8.1. .. The printer works out of the box with the "old" version of windows perfectly..." Please provide a solution if this user's solution may cause other compatibility issues?

Hello @xandux,
I would like to assist you today with the answers to the questions that you have regarding the HP Officejet Pro 8625 e-All-in-One Printer.
Q1: The print drivers for the HP Officejet Pro 8625 e-All-in-One Printer and HP Officejet 7410xi All-in-One Printer are compatible on the same computer.
For the Officejet Pro 8625 you would first run the Wireless Setup Wizard on the front panel of the printer to connect it to the network.
How to Configure Wireless:
On the printer touch screen, touch the Right Arrow () to display the second navigation screen.
Touch the Setup icon (). The Setup Menu screen displays.
Touch Network, touch Wireless Setup Wizard, and then touch Continue.
Wait while the printer searches for routers that are within range of the printer. The Select Network Name menu displays.
Scroll down the list of network names until you find the name of your network.
Touch the name of your network, and then touch OK.
If prompted, enter the WEP or WPA key. This is case sensitive.
The printer will now connect to the network.
Once your printer is successfully connected to the network than you may run the installation of your printer.
The driver package for both Windows Vista and Windows 8.1 is the same. Should you want the latest drivers for the HP Officejet 8625 on both computers please click here to download the drivers. You will need to open that link on both the Vista and the 8 Computers. Once the website opens select the Download button on the top left. Once the download is complete the installation window will pop open. The onscreen prompts will walk you through the quick and easy install. You simply select that you are connecting a Wireless printer when prompted, the installer will search and find your printer and complete the install. You simply sit back and hit 'next' a few times. For additional install assistance and documentation please click here.
I can assure you that your HP Officejet 7410xi All-in-One Printer will not be affected by the installation of the HP Officejet Pro 8625 e-All-in-One Printer as they use completely different drivers.
Q2: The HP Officejet Pro 8625 e-All-in-One Printer uses the HP Printer Assistant Software rather than the HP Solutions Center Software. The Printer Assistant Software installs with the printer. Therefore, there is no separate link available for this. The Printer Assistant will load an icon on your computer that looks like this:
Once you click on that icon you will see a similar screen to this:
Q3: The User Guide for your HP Officejet Pro 8625 e-All-in-One Printer can be found here. It is for the Officejet Pro 8610/8620/and 8630 products as they are all within the same series.
The Officejet Pro 8625 is identical to the Officejet 8620. For specific specifications for just the Officejet Pro 8620 (8625) series printer please click here.
There are slight differences between the 8610, 8620, and 8630 products.
The Officejet Pro 8610: Print speeds are slightly slow (19 ppm in black and 14.5 ppm in colour), letter size flatbed glass, no automatic duplex copies/scans. The specifications for this printer can be found here.
The Officejet Pro 8620 and Officejet Pro 8630: both models are identical with their specifications. The only difference is that the Officejet Pro 8630 comes with 2 paper trays. The specifications for the Officejet Pro 8630 can be found here.
Q4: For detailed setup and install instructions please refer to the two documents below.
For out-of-box hardware setup instructions please click here.
For installation instructions for Windows Vista and Windows 8.1 please click here.
Q5: There is no switch that should have to be altered when printing envelopes. You simply load the envelope within the paper tray and select Print, just like any other printer. For instructions on how to properly load envelopes please click here. The only issue I have seen is that people aren't 'telling' the program on the computer that the printer is printing envelopes. This may cause a 'paper mismatch' error as your machine 'thinks' it's supposed to pull letter size paper and doesn't detect that as loaded in the tray. If there was a hardware defect with the switch when the HP Officejet 8625 first came out, we are not seeing those issues now so the switch issue must have been corrected.
Q6: Because of the Printhead design within these printers, there must be ink inside the printer to print. Therefore, if you run out of yellow ink, you must replace the yellow ink to continue using your printer. Once a cartridge is empty the printer goes into a 'depleted cartridge' error state. When this happens you are not able to use any features of the printer. The best course of action would be to keep an eye on your ink levels. When you start getting prompts that your cartridge is low, have a cartridge on hand for when the ink finally does run out. What I would recommend is if you're not planning on printing a lot in colour from your computer set the 'Black Ink Only' feature under the driver to ON. If you do not have this feature enabled, when you print from your computer certain print jobs are sent to your printer as 'image' files. If a document is sent to the printer as an 'image' file the printer will use colour ink to enrich the black on the document. This causes the colour ink to run out much faster than anticipated. If you turn Black Ink Only ON only black will be used for black documents. If you want to print a colour document you simply disable the Black Ink Only feature for that specific print job.
For more information regarding why this occurs and how to set Black Ink Only please click here.
Q7: Your machine is designed to go into sleep mode after about 10-15 minutes. This is not a design flaw. Ideally, once your printer enters sleep mode, if you need to print something you simply send the print command and the printer will wake up and respond for you. Occasionally sleep mode has issues. One issue for instance is when you have a networked printer. Sometimes the routers don't send the print command to the sleeping printer properly and that causes the printer not to 'wake up'. This can be corrected with altering settings on your router. The other issue may lie with a programming issue within the printer. The best course of action to avoid sleep mode issues would be to ensure that your printer is running the latest Firmware. The latest Firmware can be downloaded here.
Q8: Again, powersave mode is the same thing as sleep mode. You should have no issues allowing your wireless Officejet 8625 to go into a sleep mode. Once the printer is asleep you simply send a print job to your printer and the printer will 'wake up' and print for you. It is rare to see 'sleep mode' or 'powersave' issues. Always keep the Firmware up to date to avoid programming issues.
Q9: Microsoft has recently released a HotFix to correct wireless printing issues as they have found printing issues within the Windows 8 and Windows 8.1 Operating Systems. This issue is not specific to HP or the HP Officejet 8625. Rather, the issue seems to affect all wireless printers on the Windows 8 and Windows 8.1 Operating Systems. The HotFix can be found here. Once the website opens you simply select the button for HotFix Download Available. Follow any onscreen prompts to install the HotFix. There has been a lot of luck with running this fix.
I hope this information helps to clear up any issues you may have. Please let me know if you have any further questions or concerns. Thanks for reaching out to the HP Support Forums!
X-23
I work on behalf of HP
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Office jet 4620 on network, will not print

I have an Office Jet 4620 on my wireless network at home.
It has worked well until I installed a new router. The network sees the printer, I have entered my network password into the printer software.
When I try to print the printer makes a little noise then locks up. The only way to get the printer to turn off is to pull the power cord.
Any ideas?

Hello kalister1,
Welcome to the HP Forums!
I understand your Officejet 4620 will not print. I will do my best to assist you! I am going to suggestion two options for you to try:
Please follow this entire HP document on Printer Does Not Maintain Wireless Connection. Also, I would recommend following this HP document on Sleep Mode Issues. Your printer could be going into a sleep mode, this is why you're experiencing this kind of issue.
Looking forward to hearing from you. Have a great night.
I worked on behalf of HP.

HP Office Jet J6480 All In One - will not scan with Mac OS 10.8 .3

I have been unable to get my HP Office Jet J6480 All In One to scan after upgrading to 10.8.3.I have followed other posts and have installed the most up to date driver (http://support.apple.com/kb/DL907) but each time i try to scan from the HP device manager or the photosmart studio, it says "Sorry, scanner could not be intialized. (scanner not found)" I have tried making sure there are no other updates by clicking on settings in the device manager and clicking check for updates but it tells me "server not availalbe - the software service is currently not available. please try again later" and i have gotten this error for the last week.
I followed the second set of instructions found here: http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Software-Update-Server-Unavailable/td-p/18... to try to resolve that issue and have installed the software found at the link. I rebooted my computer and am still having the same problem.
Note: My printer is wireless and i have not hooked it up via a cord. Will that make a difference?
My printer seems to be printing fine.
Thank you for any help you can provide.
Sara
This question was solved.
View Solution.

Try scanning from your Mac. Use Image Capture app in your Applications folder.
Click once on the scanner on the left side, then click on Show Details along the bottom. Along the right side you will see LOTS of options for scanning and saving.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Help! Error HP Office Jet 6600

I used my HP Office Jet 6600 All in one; yesterday to make several copies and it worked just fine. Today when I went to make some copies, the printer read "Error: There is a problem with the printer or ink system. Turn th printer off, then on. If problem persists. Contact HP" I have done this numerous times. Nothing, I contacted HP and all the help/advice that they could give was try cleaning out the ink cartridges. I also did this, but that did nothing. So I am left with problem. has this happened to anyone? Anyone have any suggestions?

Hi Krysta,
Welcome to the HP Forums!
I see that you are getting the error, "There is a problem with the printer or ink system. Turn the printer off, then on. If
problem persists. Contact HP", with your HP Officejet 6600. I am happy to help you!
Please take a look through this guide. 'Problem with Ink System' Error Message Displays on the Computer During Setup.
If you have done all those steps already, please call our technical support at 800-474-6836 for your replacement/upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Started having error 0x887df78e with HP Office Jet networked printer. Seem to be related to Itunes

I recently started having my networked HP Office Jet printer begin flashing lights and displaying error code 0x887df78e. It seems to be related to the use of ITunes. The only information from HP is to remove the print cartriges, keep unplugging the printer and plugging it in several times and then hit a combination of keys on the key pad. This does not seem to work. Any clues? It appears I am not the only one who sees a link withthis phenom and ITunes.

Try unistalling Itunes and reinstall without the option for automatic updates on the Apple download site. reinstall printer software.

HP office jet 6310 - fast draft option gone

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