HP Office Jet 6500 Printer won't print black ink only since FF 3.6 upgrade

I cannot print in "Black Ink" on HP PRINTER Office Jet 6500 E709 THIS ONLY OCCURS WHEN PRINTING WEB PAGES. All WEB pages Print in "Color" even when black (greyscale is only ink checked w/in HP Printer
* Web forum fix - At HP Print Section click "Premium Paper" setting .... However, this does not work
Have clicked on FF 3.6 version to download in the past 3X however system says I have FF3.5

Are you changing that setting to Black / Greyscale from within Firefox?
{Ctrl + P} then hit the Properties button next to the Printer Name.

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I am trying to print a webpage in black ink only but it continues to be printed with colors.

Printer OfficeJet 6500 A. I am trying to print a webpage in black ink only but it continues to be printed in color. What settings must I use?

That was just my curiosity about the web browser. It has nothing to do with the printing issue.
Have you selected gray scale and tried reprinting yet?
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

How do I set the print preference to use black ink only?

Despite having a color printer, I want to print in grayscale , black ink only, by default

That depends on your printer and the software that came with the printer. You can consult your printer manual or the online site for your printer manufacturer.
Generally, to change for the '''current session only''', File > Print, click Properties, in the new window see what options are offered. Take special note whether there is an option to use black cartridge only.
To change for '''all future sessions''', click (Windows) Start > Settings > Printers and Faxes, click you printer from the list, in the new window, click Printer > Printing Preferences. You will see the same window as in the instructions for '''current session only''' above, see what options are offered and look for use black cartridge only option. You may need to restart your computer. Test by printing one page that contains colored text or elements.
 
'''Other issues that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Macromedia Shockwave for Director Netscape plug-in, version 8.5
**This is a very old version. You may need to remove it in Control Panel > Add or Remove Programs before installing the new version.
*Adobe PDF Plug-In For Firefox and Netscape
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.

Office jet Pro 8500 won't print thru wireless network.

All of a sudden, my printer will not print anything from any of my devices. The print items just get backed up in the queue. The printer is connected to the router, all the test and configuration pages say it is fine and ready. I have windows 7.
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OMG! I can't believe the fix was something so simple. I had installed a new router. Windows for some reason created a virtual printer with a Web Services Drive and port (which wasn't working or I do not know how to set it up correctly), and removed my "hard" printer. I simply went into Network, Add a Printer, it found the original hard printer, I added it, it removed the virtual WSD ports, and now everything is printing correctly again!

How do i print from internet in black ink only with my mac osx 10.5 using hp 6510 all in one

i can not get my IMAC OS X 10.5 to print only black ink from the internet, using my new HP 6510 all in one printer. HELP
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With pleasure!
Great to know it worked for you
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Black ink only setting on office jet 6700

I have set my printing preferences to use black ink only however I have just been notified by my printer that my magenta cartridge 933 is out of ink and my printer refuses to let me print anything. Why if I have it set for black ink only would the color ink be decreasing and I am not able to print a black text only document when there is plenty of black ink left (only magenta is out of ink)

Welcome to the forums lnichols
I appreciate your frustration, I really do. However, this particular printer uses some color inks even when printing in black only. If you did run out of color and kept printing black only, you will cause problems with the printhead.
FYI, HERE is the user guide to your printer, see page 74.
I've also linked page yield information HERE.
I hope that helps!
Have a great Tuesday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Make my HP OfficeJet 4620 print in black ink only, permanently.

I want my printer to always print in black only, on draft quality. I have gone to Devices and Printers > Printing Preferences > Advanced and changed Print in greyscale to "Black Ink Only". I've also made the same change by going to the page I wish to print and going CTRL+P > Properties > Advanced and making the same changes.
However, my printer automatically reverts to printing in full colour after only one document i.e. every time I print a new document the changes are undone and it reverts to full colour.
It is far too time consuming to repeatedly change the settings every time I print something, I have to print around 70 separate documents every morning! How to I make this change permanent?
I'm using Windows 8 if that helps.
Thanks!
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Hello MarkC-S,
Welcome to the HP forums!
I understand you tried changing the print settings to "Black Ink Only", but it's reverts back to color ink. As you stated, the print settings seem correct and it should be sticking permanently. How is this printer connected? Wireless or USB? I would recommend uninstalling the software.
Please follow this HP document on Uninstalling From Programs and Features.
Next, clean out your Temp folder on your computer:
On the keyboard, hit the Windows key and "R" key together, then type %temp%. Hit enter.
Press "Ctrl" and "A" together. This will highlight everything. Right click on your mouse and select delete
Now, install the full feature software from the HP website here. Choose your correct operating system; Either 32 bit or 64 bit. If you need help installing the software, then please follow this HP document here. Choose your correct connection type.
After the installation is complete, please let me know if the "Print in black ink" sticks this time!
I worked on behalf of HP.

How can I print from my Samsung Galaxy note 8.0 to my HP office jet 6500 a e710n.

How can I print from my Samsung Galaxy note 8.0 to my HP office jet 6500 a e710n. I live in the courty and do not have a router and I am using a desktop computer with a Wireless USB Adapter SMCWUSB-N2 installed.

Hi raraock,
I would like to help you with this issue. What are you trying to print from your Samsung Galaxy Note tablet?
I worked on behalf of HP.

My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password as it is a wireless printer and I never had to set one up. It keeps asking me for admin name and password...

My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password that it keeps prompting me to give, as it is a wireless printer and that info was not required when we set up the printer. I have checked all diagnostics and connections and they are all good/passed. I am so frustrated!!! This has never happened in the past.

What is asking you for an admin name and password? What does the dialog say, exactly?
What model iMac are you using, and which OS version?
If it is earlier than Lion or Snow Leopard, try deleting the printer and adding it again as explained in this document
http://support.apple.com/kb/TS3140
Otherwise you can "reset the printing system" as explained here
http://support.apple.com/kb/HT1341
and here
http://support.apple.com/kb/TS3147
Download the latest drivers here (Lion, Snow Leopard)
http://support.apple.com/kb/DL907

Installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out

installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out anything with Black ink. I ran all the diagnostic tests including cleaning the cartridges, cartridge alignment, shut off the printer unplugged it, restarted, shut down computer retarted. All the other colors work except for the black cartridge. I checked the vent on cartridge and it is they way it should be. How can I print with Black Ink? very upset!!!! Have got to get something printed ASAP

I've got the same with a new black ink cartridge. The display keeps alerting that you have to renew the ink. Tha's oke but the printer does not print black/White.
Do i have to replace the collor ink also at the same time?
Does it mean that if you replace black and not the color that it's NOT possible to print b/w?

How do i print from an acer c720 chromebook to hp office jet 6500 wireless?

How do i print from an acer c720 chromebook to hp office jet 6500 wireless? Many thanks!
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Hi @neeter888   welcome to the HP Forums. I understand you are trying to set your HP printer up to print from your Chromebook.
Using Google Cloud Print with your HP Printer
Getting Started with Google Cloud Print
If you do not have a Windows or Mac computer, you can tell your printer to connect to your router from the front panel as follows:
Connect to the wireless network
    Press the Setup button on the printer control panel.
    Press the Right Arrow button to select Network Settings, and then press the OK button.
    Press the Right Arrow button to select Wireless Setup Wizard, and then press the OK button.
    Follow the on-screen instructions to complete the network setup.
Here are several other ways to connect to your network if you need it:
Installing the Printer Software on a Wireless or Wired (Ethernet) Network
I hope this helps
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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How to rollback driver for Office Jet 6500 APlus Printer

I recently updated the driver for my Office Jet 6500 APlus printer and do not find it to be useful or efficient for my purposes. The printer is connected wirelessly to a Dell Inspiron 1720 laptop PC running Windows 7 Home Premium. Can anyone tell me how to roll back the printer's driver to the one previously installed which is the one that came with the printer when it was purchased about 4 or 5 years ago.

Hello oldhand,
Welcome to the HP Forums.
I see that you are having some printing issues since you have updated the driver.
I have a few steps that I think will help us.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I am also going to give you detailed instructions for Uninstalling the Printer Software.
Once the printers software and drivers have been removed, please click on the following link for the HP Officejet Full Feature Software and Driver.
Please fee free to write me back if you have any other questions.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How do you set the time and date for the fax on the HP Office Jet 4622 All-in-one Printer?

I installed the HP Office Jet 4622 All-in-one Printer and everything works wonderfu. However on the test page for the fax the time and date are showing Jan-00-00 00:00AM. I do not know how to change the date and time. Please help. Thanks.
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Use the Setup (wrench icon) button on the front of the printer to look through the settings menu to set the printer time and date.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Error: OXfOaf 8004 for HP office jet 5510v all in one printer fax copier scanner

HP office jet 5510v all in one printer, fax, copier, scanner. Error message: see above subject for error info. My printer is like frozen...can only shut off by unplugging. Help..please and thank you!

Use the Setup (wrench icon) button on the front of the printer to look through the settings menu to set the printer time and date.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Help with a driver to enable HP Office jet 5610 all in one printer to work with ubuntu

trying to scan and up load to my computer, but my HP office jet 5610 all in one printer does not work with Ubuntu.. Need new driver or something.

This is a Firefox help forum, so getting your printer working on ubuntu is beyond the scope of this forum. I would recommend something like [http://www.ubuntuforums.org/ www.ubuntuforums.org/] for help

HP Office Jet 6500 Printer won't print black ink only since FF 3.6 upgrade

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