HP office jet 6600 wi fi printing

Question

hi have a 6600 office jet and it wont recognise ip address to finish set up.  if i want to print i have to take my router name off settings and put the officjet in.  The printer says its connected and all correct name and its in my priners file but cant print wirelesly.  Have checked with bt and my rounter is working ive gone through all troubleshooting but cant get my head round this.  hope someone can help

Answer 1

Hi helenhunt,
I would like to help you with this.
I have located a document I believe will be helpful. Although the title is 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print, the solutions will help resolve the symptoms you are experiencing.
Solution 1 in this document suggests using the HP Print and Scan Doctor. This is a great place to start because
the Print and Scan Doctor diagnoses and helps resolve common printing, scanning, and connectivity problems, including:
Connectivity :
 USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
Please let me know if this resolves the issue, or if you require additional assistance, thanks.
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Sunshyn2005 - I work on behalf of HP