HP Office Jet 6700 Premium All In One

Printer works but copy function does not. When copy is selected, it reads "starting to copy" but never does anything. Have to turn off machine to get it to cancel "starting to copy".

Hello amw1945! Welcome to the forums!
I saw your post about how you cannot make a copy. I would suggest checking for a firmware update and completely power resetting the printer with leaving it unplugged for at least 60 seconds. Ensure the printer is plugged in directly to a wall outlet. Avoid power bars and surge protectors to test the copies.
Getting the Latest Firmware and Product Updates
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

Wireless is not working on my new HP office jet 6700 premium

Gents,
i have a new HP office jet 6700 premium all in one printer and i coneccted to the network via wireless and its works only for 2 minutes and after that its not working via wireless unless i disconnected and reconected again please advice.
FYI it is working very good by USB, and im using Mac OS X 10.9.3 version
Regards,

Hi Kattoa,
Welcome to the HP forums!
I'm sorry to hear your Officejet 6700 doesn't seem to be holding it's wireless connection but I'd be happy to help determine what the problem could be
I think it would be best if you followed this Printer Does Not Maintain Wireless Connection document as it should be able to help determine why the printer has to be reconnected so frequently.
Let me know how that goes for you!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Office Jet Pro 8600 all in one

I fax documents from word with my printer. Every once in a while, but more frequently as of late, the document will fax, shows send in the log, I hear the the fax completely send and hang up, but then it will fax it over and over, even though I only set it to fax one time. Only way then to stop it from sending is to turn off printer and then I either have to reboot my computer or log off to get it to clear. When computer comes back up, I turn printer back on and it is ready for use. It has done this since I bought it, but like I said seems more frequent.
It is an HP office jet pro 8600 all in one, running on Windows 8.1. It is hard wired, not running wirelesslym with desktop. Anybody have any clues as to what is causing this and how to fix it. It is so frustrating. Thanks.

Hi LFoskey,
Does the printer send multiple faxes when you fax directly from the printer, or only when you fax from Word?
You can check for a firmware update in cause the issue is being caused by the printer itself;
HP Officejet Pro 8600 N911a Firmware
HP Officejet Pro 8600 N911g_n Firmware (Plus and Premium models)
Please also try the HP Print and Scan Doctor, it can quickly resolve any issues including but not limited to;
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
Please post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks ( ), the tool did not find any problems.
If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
If you see a red X ( ), follow the on-screen instructions to resolve the issue.
I look forward to hearing from you. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My HP Office Jet 6700 Premium has suddenly stopped printing from my iPad

I have a new HP Office Jet 6700 Premium
It had been working just fine, wireless printing from my iPad.
iPad shows a window that recognizes the printer, but it does not print.
There is no error message.
This question was solved.
View Solution.

The steps below typically resolve the issue you’re experiencing:
1. Power off the printer.
2. Completely power off the iOS devices (hold the Sleep and Home buttons simultaneously until a message appears asking you to "Slide to power off". Slide across that bar, and it should completely power off).
3. Power the printer back on.
4. Power the iOS devices back on.
5. Try to print again.
Those steps usually resolve the issue. If they do not, try this additional steps:
6. Power cycle your router (usually done by unplugging the router’s power cord, waiting 20 seconds, and plugging it back in).
7. Make sure that the iOS devices and the printer are all connected to the same network, then try to print.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

I have a HP office Jet 4500 wireless All- In One, how do I delete the customer participation program

Hi
The customer Participation Program is taking up so much space that I want to remove it from my laptop.
I have a HP Office Jet 4500 wireless All In One. When I attempt to remove it I get a message that says if I remove the program
my device will no longer work.. How can I safely remove it without damaging my equiptment from working?

couple of questions about this:
Are you scanning from the printer, or with software on the computer? If from the computer, are you initiating the scan from Windows, HP software, or Word?
If you put a legal size document in the feeder, and press scan, unless the defaults have been changed to letter size, it should scan the entire legal size sheet. You should be able to go into the settings and change that if the default has been set to letter.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Dissatisfied with HP Office jet 6700 Premium Printer

I've had a HP Office Jet 6700 Premium Printer for 18 months and have encountered a failed printer head issue which essentially requires full replacement of the printer. I've seen many other similar reports by others which clearly indicates this printer has a serious problem with the printer heads. I'm getting ready to replace this printer, which is just 6 months out of warranty, and will seek another vendor to provide printing equipment. Very disappointed in HP's printer product and will gladly provide input to help others avoid running into this problem.

Please read this post then provide some details. What operating system? What are the error messages on the printer or computer screen?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Office jet 7210 xi All-in-One Q4360A printer

Why is my HP Office jet 7210 xi All-in-One Q4360A printer saying insert cartridges When two new ones where just put in?

Hello URNS,
Thanks for the post. Follow the link directly below to get this one resolved. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Office Jet Pro 6835 all-in-one printer

I recently purchased an Office Jet Pro 6835 all-in-one printer. It has stopped printing and displays the error message "there is a problem with the printhead". Is this by any chance an indication I am already out of ink? I don't want to assume this and waste $100 on ink cartridges....Thanks for any help or suggestions

HI RODA80,
Welcome to the HP support forums. I understand that when you are printing a multiple page document on your Officejet Pro 8500a that only the first 2 pages print.
To better understand the issue would you please provide some further information:
1)    What operating system are you using (Windows 7, Mac 10.8, or Windows 8, etc)?
2)    Is this happening for all multiple page documents or just one?
3)    Has a default of only printing the first 2 pages been accidentally set?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Hp office jet pro L7650 All in one

Dose not print in colors, although the cart regs are full of ink.
Error massege" out of paper, reload" the try is full

Hi @Sam12345,
Welcome to the HP Forums!
I understand that you are getting the out of paper error with your HP Officejet pro L7650, and I am happy to look into this!
I saw in your other post that you have already tried this out of paper guide, 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper. As well as the print quality guide. Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se....
Do you see the error message on the computer or on the printer's display screen?
Are you able to make copies with printer? Copying on Both Sides of the Paper.
Have you tried installing the printer on another computer?
If the error is on the computer, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp office jet 5610 xi all in one, broken glass in scanner

Is it posible to replace the glass in the office jet 5619 xi scanner ?
This question was solved.
View Solution.

Hi,
Scanner glass is not a replacable part on 5610 printer.
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

HP OFFICEJET 6700 PREMIUM ALL IN ONE PRINTER - FAX WON'T WORK

Question: how do i make fax work voice over IP?

Hello Cabin1958,
Welcome to the HP Forums!
I understand you would like to make the fax work with voice over IP using the Officejet 6700 premium. I will do my best to assist you! I would recommend following this entire HP document on Faxing with VoIP Services.
Please post your results, as I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

HP Office jet 6700 Premium e-All-in- one. Not printing from Mac Pro

Moved to the Mac printing forum for better coverage.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

What router? Have you restarted the router?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Hp office jet pro L7680 all iin one

I am unable to print a banner can any one assist me

Hi LFoskey,
Does the printer send multiple faxes when you fax directly from the printer, or only when you fax from Word?
You can check for a firmware update in cause the issue is being caused by the printer itself;
HP Officejet Pro 8600 N911a Firmware
HP Officejet Pro 8600 N911g_n Firmware (Plus and Premium models)
Please also try the HP Print and Scan Doctor, it can quickly resolve any issues including but not limited to;
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
Please post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks ( ), the tool did not find any problems.
If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
If you see a red X ( ), follow the on-screen instructions to resolve the issue.
I look forward to hearing from you. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My HP Office jet Pro 8500A all in one printer-A910a has stopped printing more than 1 or 2 pages

My printer (wireless) has all of a sudden stopped printing more than 2 pages from a multiple page document. Any suggestions/

HI RODA80,
Welcome to the HP support forums. I understand that when you are printing a multiple page document on your Officejet Pro 8500a that only the first 2 pages print.
To better understand the issue would you please provide some further information:
1)    What operating system are you using (Windows 7, Mac 10.8, or Windows 8, etc)?
2)    Is this happening for all multiple page documents or just one?
3)    Has a default of only printing the first 2 pages been accidentally set?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Hp Office jet pro L7780 all in one printer - error C00E0001

I started getting a notice that said: you have a problem with your cartridges, it showed all colors. Then as I took the cartridges in and out, I got an error code COOEOOO1 which directed me to: turn power off then on again, which I did many times. This has never worked. I have pulled up the "hardware diagnostic" which said I have a connectivity issue. I checked the cables, they were plugged in. I disconnected them and tried the wireless but that got the same error. Help! My computer is a window xp

HI RODA80,
Welcome to the HP support forums. I understand that when you are printing a multiple page document on your Officejet Pro 8500a that only the first 2 pages print.
To better understand the issue would you please provide some further information:
1)    What operating system are you using (Windows 7, Mac 10.8, or Windows 8, etc)?
2)    Is this happening for all multiple page documents or just one?
3)    Has a default of only printing the first 2 pages been accidentally set?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Office Jet 6700 Premium All In One

Similar Messages

Maybe you are looking for