HP Office Jet 7500A can't get to work properly on home network

I have the printer listed in the subject.  We have tried wireless connections and wired and we keep having problems like the printer dropping off the network.  We currently run Windows 7.  I am beginning to hate this printer and are ready to ship it back to HP.  The HP software itself finds the printer and works with test pages.  Windows 7 won't properly add the printer.  We use a Linksys EA6500 wireless router.  We have even wired into that.  ARGH....can anyone please help?  We try the add printer function in windows and no go..  This is getting really frustrating.  Thanks!

Hello TheCdnRock,
I am sorry to hear you are having issues installing your Officejet 7500a wireless/wired on your Windows 7 machine. I have researched this specific issue for you and would like to help. I have found a document which includes detailed information about network installations. There could be a firewall preventing the printer from being recognized on your network, among other factors that could be causing the issue. I recommend following the guide to help fix your issue.
I hope this helps you!
Network Installation Troubleshooting Guide
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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