HP Office Jet 8600 Pro network connection

Today is 12/10/2014. This morning a windows 8.1 automatic update was installed. After installation, the HP Office Jet would not print.
The reported error was that two way communication could not be established.
I have reinstalled the printer and rebooted several times with no luck.
My laptop prints to the printer just fine.

Hello there! Welcome to the forums @johnodrake
I understand you now cannot print after Windows 8.1 performed an automatic update!
Could you please try running the Print and Scan Doctor.
This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. Please send me a reply with the results.
Also, when you uninstalled the printer, did you uninstall the printer by using the Control Panel, and did you restart the computer before re-installing?
Happy Thursday!
R a i n b o w 7000I work on behalf of HP
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AirPrint non–functional on office jet 8600 pro

I purchased my office jet pro 8600 a couple years ago. One reason was due to it having AirPrint capabilities. This functionality worked great for me until a couple months back. Now I read other posts about the 8600 AirPrint not working, and the response from support is to go look at apples list of AirPrint supported printers and the 8600 is not listed. I'm confused since HP advertised on the printer retail box as AirPrint compatible but now am told to check Apples site for compatible printers. I need AirPrint functionality so please tell me what is the correct place to find a printer that will work for me now and in the future. Is Apple the one that holds the master list, or is there really any list that will allow me to protect my investment by knowing AirPrint is support and will be a continued supported functionality of my new printer.

Hello @nekiwi,
Welcome to the HP forums.
I understand that you are having a problem printing from your iOS device to your Officejet Pro 8600.
I would like to help.
Sometimes problems occur when the devices is upgraded to a newer iOS version.
Perhaps the problem occured after an upgrade?
More then likely you are just haveing a network issue.
Printing Over a Wireless Network with Apple's AirPrint FAQs
Try cycling the network.
Turn the printer and the iOS device off.
Unplug the power cord to your router for at least a minute.
plug the power cord back into the router, and turn on the devices.
Try a test print.
If it still does not work, try connecting to the printer through its wireless direct feature.
This will bypass your network altogether.
If it still will not print, there may be an issue with the printer.
If it prints, then something has happened to the network.
A work around you may find useful it the HP ePrint app.
Getting Started with HP ePrint Mobile Apps
Aardvark1
I work on behalf of HP
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Yosemite and hp printer color laserjet 3600n hp office jet 8600 pro

Hi,
I have upgraded maverick to yosemite. The last Update for printer software was installed (version 3.0 at Oct. 1 2014). But both printers doesn not work any more.
The color laser jet 3600n stops after 10% of the print with PCL XL error, Subsystem kernel, Error: Missing data, Operator: Vendor Unique, Position 14.
With the OfficeJet 8600 Pro it is quite similar. The printer starts loadin the page. After some minutes the printer push out the empty page. In both cases the Mac lost connection to the printer for some time. After few minutes the connection is established.
System is OSX Yosemite 10.10
Color LaserJet 3600 driver version 2.0.3,
connected over cable / bonjour
serial number [Personal Information Removed]
procuct number Q5987A
OfficeJet Pro 8600 N911a
connected wireless/Bonjour
FW-version CLP1CN1322CR
serial number [Personal Information Removed]
driver version HP Officejet Pro 8600 2.0
product number CM749A
All device informations from the HP utility software.
This question was solved.
View Solution.

Hello @esuny , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
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Jamieson
I work on behalf of HP
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Office Jet 8600 Pro gives repeated message of depleted ink after replacement with new ones

My OfficeJet 8600 Pro (n911a?) gives a repeated message of depleted ink levels (Cyan and Yellow) even after I have replaced them with genuine HP 951 ink cartridges. I am certain that I have installed them correctly (I have done this in the past with no problems) and I have turned the machine off and on again several times. I have checked firmware and software updates and it appears that everything is up to date. Any other thoughts?
Thanks.

Hello hdanderson & TanaN,
Understand that you guys are having the issue with cartridge after replacing it.
Firstly, I would like you to follow this Trouble Shooting Guide.
If this doesn't solve the problem, I would like you to call HP Support.Please refer to the below link to get the support number for your region.
http://h10025.www1.hp.com/ewfrf/wc/supportLanding?cc=us&lc=en
Please let me know how it goes.
Thanks,
Bryan
*I am an HP employee*
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What do I use as a password to link my Ipad to my HP Office Jet 8600?

I just bought an e-print (HP Office Jet 8600 pro) so I could print w/my Ipad, what Password do I use w/Ipad to connect the 2?

Hi,
It supports Airprint, your iPad should be able to find it otherwise please use the following setup.
http://www.apple.com/support/ipad/assistant/airprint/
Regards.
BH
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Using 8600 software with older office jet on same network

is it possible to use the Office Jet 8600 printer driver and software system (version 22) with other older office jet printers on the same network, such as a 4500?   My interest is in scanning, fax-printing, and setting up digital fax reception to a network attached storage device, rather than to a wintel pc computer running all the time.

You're going to have to access your routers admin pages and check the DHCP address range. This is the 'automatic' IP that it hands out to your devices.   IP for your router are typically 192.168.1.2 thru .254. 192.168.1.1 is typically reserved for the router itself.   Set the DHCP range to 192.168.1.100 thru .254. This now leaves static IP's 192.168.1.2 thru 192.168.1.99.   Set the printer to something like 192.168.1.10.
Now change the wireless channel in the router to channel 1. Save settings.   Now try.
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I worked for HP but now I'm retired!

Office jet 8600 won't scan more than one page

My Office jet 8600 will only scan one page at a time. It doesn't matter if I use the document feeder or put the document on the glass. When the scanner asks if I have another page I select yes and then I receive a message telling me the scanner is already in use and can't scan another page. I have talked to HP tech support twice and downloaded new drivers. The scanner worked perfectly until the last few days when it started having this problem. HP tech support was not able to help.

Hi @LonghornJack
I am really not certain what would cause the message stating that the printer is in use when you try to scan a second page, but running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor >>>>> www.hp.com/go/tools
If this does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
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Sunshyn2005 - I work on behalf of HP

Why won't ipad print to HP office jet 8600 all in one printer model n911a ?

Why won't ipad print to HP Office Jet 8600 model n911a? My I Phone 4S will print to printer but Ipad won't.

Hi,
The HP Officejet 8600 is an AirPrint enabled printer, there is no such 8600A model as listed above.
Try updating the printer firmware and check for any change:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02919168&cc=us&dlc=en&lc=en &product=4323659&tmp_track_link=ot_search
If the same persists it might happen due to lack of Bonjour compatibility or wrong configuration of your router.
Try bypassing the router using the HP Wireless Direct option:
Click the Network / Wireless Icon on the printer front panel and then tap on Settings.
Click on Wireless Direct and select On (No Security).
From your iPad go to Settings > Wi-Fi and connect to the printer's network, it should include either 8600 or n911.
Try printing and check for any change, if that works be sure to clarify your router brand and model to better understand if it support Bonjour and how that kind of support can be enable.
Shlomi

Error code 242 on Office jet 8600

Office Jet 8600 quite accepting fax's. Error code 242, but fax test show all connections are good.

Hi @Skylek
According to the following document, error 242 means the remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. On many fax machines, it is possible to accidentally initiate a fax reception in the following cases:
There is no paper in the machine.
The paper is not correctly loaded and the document sensor cannot sense it.
Interpreting Error Codes in Fax Communication Error or Fax History Reports
Recommended Solution:
Contact the sender to make sure that a document is ready and correctly loaded in the sending fax machine. Also make sure that the remote machine is attempting to initiate a transmission and not a reception.
I hope this helps.
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Cannot install sofware for HP Office jet 8625 Pro on my Dell Inspiron 15 with windows vista?

Cannot
install
software for HP Office jet 8625 Pro software on my Dell Inspiron Core 2 processor with Windows Vista?

Hi @akcarl
What happens when you try to install? Does it freeze, do you get an error message, or perhaps you simply can not find the appropriate software to download?
Please post back with some additional detail so I can better assist you. Thanks.
In the meantime, if the issue is nothing but finding the software, you may use the following link; OJ8620_198.exe
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Two Sided Printing with HP Office Jet 8600

I have installed an HP Office Jet 8600 N911A The two sided printing feature is not functioning. HP's website offered instructions on the OX 10.6 system, but not 10.7.3

Hello,
You should be able to print on two sides using this method for your product:
NOTE:You can print your document on both sides of the paper, instead of just one side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only . Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only . Click OK to print.
Reference link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02250284&tmp_task=useCategory&cc=us&dlc=en&lang...
Hope this helps.
I work for HP.

New hp office jet 8600 was perfect until error message appeared

new hp office jet 8600 was perfect until this weekend when message appeared that the printhead was either missing, incorrectly installed, incompatible or not detected.. Windows XP. N911A Series

Follow the instructions on this page to remove and re-seat the printhead: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03096304&tmp_task=solveCategory&cc=us&dlc=en&la...
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I am employed by HP

Cant set up my HP office jet 8600 printer with my iPad mini

Can't set my HP office jet 8600 printer with my iPad mini

That is not an AirPrint supported printer. Check for compatibility here: http://support.apple.com/kb/HT4356
Check the App Store for an HP app that may provide limited printing functionality. Alternatively, you can use your computer as a wireless print server using an app like Printopia. Note that your computer must be on and able to print for this solution to work.

HT1338 hp 100 office jet printer will not connect via bluetooth to my mac pro running os 10.9

I once was able to connect via blue tooth to my HP mobile office jet printer with my Mac pro. but ever since i have upgraded to OS 10.9 it will not pair with my laptop. I have gone too the HP site and downloaded the current drivers for this printer as well as check apple updates. it still will not connect via bluetooth

System Preferences>Fax & Scan. Delete the printers and re-add them back in.

HP office jet 8600, wireless not working, IP address not being recognized

Purchased new HP office jet pro 8600 N911a. Inserted CD software on relatively new Toshiba laptop using Windows 7, but problem is that printer IP address is not being recognized. Wireless router is Apple airport extreme. Have checked various potential solutions, including the following: deleting software and re-inserting CD, turning off router, computer, printer and resetting, running a wirless network test (no problems found, wireless on and working and connected), ensuring that laptop and printer are on the same wirless network (yes), ensuring that printer IP address is entered correctly, and ensuring that firewall issues are not a problem. Airport extreme settings show this printer's MAC address as a "wireless client" and its IP address as a "DHCP client"; however, when clicking on the "printers" heading in Airport extreme printers, no printers are listed (this is the pane that shows the USB printers connected to your Airport wirless device). Any suggestions would be appreciated

Hi,
Why don't you connect the printer wirelessly to your Airport Extreme?
You may do so by clicking the Wireless icon on the printer screen, click Settings and follow the Wireless Setup Wizard to connect the device, then it should recieve its own IP by using the printer capabilities..
If you prefer to use such a Print Server configuration, you may try using a different USB and check if that may help, otherwise I would suggest you to contact Apple as they know their accessories the best..
Shlomi
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HP Office Jet 8600 Pro network connection

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