HP office jet 8600, wireless not working, IP address not being recognized

Purchased new HP office jet pro 8600 N911a. Inserted CD software on relatively new Toshiba laptop using Windows 7, but problem is that printer IP address is not being recognized. Wireless router is Apple airport extreme. Have checked various potential solutions, including the following: deleting software and re-inserting CD, turning off router, computer, printer and resetting, running a wirless network test (no problems found, wireless on and working and connected), ensuring that laptop and printer are on the same wirless network (yes), ensuring that printer IP address is entered correctly, and ensuring that firewall issues are not a problem. Airport extreme settings show this printer's MAC address as a "wireless client" and its IP address as a "DHCP client"; however, when clicking on the "printers" heading in Airport extreme printers, no printers are listed (this is the pane that shows the USB printers connected to your Airport wirless device). Any suggestions would be appreciated

Hi,
Why don't you connect the printer wirelessly to your Airport Extreme?
You may do so by clicking the Wireless icon on the printer screen, click Settings and follow the Wireless Setup Wizard to connect the device, then it should recieve its own IP by using the printer capabilities..
If you prefer to use such a Print Server configuration, you may try using a different USB and check if that may help, otherwise I would suggest you to contact Apple as they know their accessories the best..
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

Cant set up my HP office jet 8600 printer with my iPad mini

Can't set my HP office jet 8600 printer with my iPad mini

That is not an AirPrint supported printer. Check for compatibility here: http://support.apple.com/kb/HT4356
Check the App Store for an HP app that may provide limited printing functionality. Alternatively, you can use your computer as a wireless print server using an app like Printopia. Note that your computer must be on and able to print for this solution to work.

Two Sided Printing with HP Office Jet 8600

I have installed an HP Office Jet 8600 N911A The two sided printing feature is not functioning. HP's website offered instructions on the OX 10.6 system, but not 10.7.3

Hello,
You should be able to print on two sides using this method for your product:
NOTE:You can print your document on both sides of the paper, instead of just one side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only . Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only . Click OK to print.
Reference link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02250284&tmp_task=useCategory&cc=us&dlc=en&lang...
Hope this helps.
I work for HP.

Office jet 8600 won't scan more than one page

My Office jet 8600 will only scan one page at a time. It doesn't matter if I use the document feeder or put the document on the glass. When the scanner asks if I have another page I select yes and then I receive a message telling me the scanner is already in use and can't scan another page. I have talked to HP tech support twice and downloaded new drivers. The scanner worked perfectly until the last few days when it started having this problem. HP tech support was not able to help.

Hi @LonghornJack
I am really not certain what would cause the message stating that the printer is in use when you try to scan a second page, but running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor >>>>> www.hp.com/go/tools
If this does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Error code 242 on Office jet 8600

Office Jet 8600 quite accepting fax's. Error code 242, but fax test show all connections are good.

Hi @Skylek
According to the following document, error 242 means the remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. On many fax machines, it is possible to accidentally initiate a fax reception in the following cases:
There is no paper in the machine.
The paper is not correctly loaded and the document sensor cannot sense it.
Interpreting Error Codes in Fax Communication Error or Fax History Reports
Recommended Solution:
Contact the sender to make sure that a document is ready and correctly loaded in the sending fax machine. Also make sure that the remote machine is attempting to initiate a transmission and not a reception.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How do i print from an acer c720 chromebook to hp office jet 6500 wireless?

How do i print from an acer c720 chromebook to hp office jet 6500 wireless? Many thanks!
This question was solved.
View Solution.

Hi @neeter888   welcome to the HP Forums. I understand you are trying to set your HP printer up to print from your Chromebook.
Using Google Cloud Print with your HP Printer
Getting Started with Google Cloud Print
If you do not have a Windows or Mac computer, you can tell your printer to connect to your router from the front panel as follows:
Connect to the wireless network
    Press the Setup button on the printer control panel.
    Press the Right Arrow button to select Network Settings, and then press the OK button.
    Press the Right Arrow button to select Wireless Setup Wizard, and then press the OK button.
    Follow the on-screen instructions to complete the network setup.
Here are several other ways to connect to your network if you need it:
Installing the Printer Software on a Wireless or Wired (Ethernet) Network
I hope this helps
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I have a HP office Jet 4500 wireless All- In One, how do I delete the customer participation program

Hi
The customer Participation Program is taking up so much space that I want to remove it from my laptop.
I have a HP Office Jet 4500 wireless All In One. When I attempt to remove it I get a message that says if I remove the program
my device will no longer work.. How can I safely remove it without damaging my equiptment from working?

couple of questions about this:
Are you scanning from the printer, or with software on the computer? If from the computer, are you initiating the scan from Windows, HP software, or Word?
If you put a legal size document in the feeder, and press scan, unless the defaults have been changed to letter size, it should scan the entire legal size sheet. You should be able to go into the settings and change that if the default has been set to letter.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

New hp office jet 8600 was perfect until error message appeared

new hp office jet 8600 was perfect until this weekend when message appeared that the printhead was either missing, incorrectly installed, incompatible or not detected.. Windows XP. N911A Series

Follow the instructions on this page to remove and re-seat the printhead: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03096304&tmp_task=solveCategory&cc=us&dlc=en&la...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

What do I use as a password to link my Ipad to my HP Office Jet 8600?

I just bought an e-print (HP Office Jet 8600 pro) so I could print w/my Ipad, what Password do I use w/Ipad to connect the 2?

Hi,
It supports Airprint, your iPad should be able to find it otherwise please use the following setup.
http://www.apple.com/support/ipad/assistant/airprint/
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Problem description: mac mail not opening, software updates not working, app store not opening. imac osx 10.9.5

Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      12% Google Chrome
      12% WindowServer
      4% Dock
      2% Little Snitch Agent
      2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs

[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

My Iphone 5 voice speaker is not working.I'm not able to hear the voice of the person calling.But when I put my iphone 5 on speaker mode, things seem ok.Please provide me some suggestions.

My Iphone 5 voice speaker is not working.I'm not able to hear the voice of the person calling.But when I put my iphone 5 on speaker mode, things seem ok.Please provide me some suggestions.

Hello rizvijunaid,
Thank you for providing the details of the issue you are experiencing with calls on your iPhone. I recommend following the steps in the article below for the issue you described:
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Thank you for using Apple Support Communities.
Best,
Sheila M.

My Ipad 2 is not working. Is not tuening On. I dont' know what's happening. I'm trying to turn on and I have no ansewr. Screen is out, nothing come to the screen.

My Ipad 2 is not working. Is not turning On. I dont' know what's happening. I'm trying to turn it on and I have no answer. Screen is out, nothing come to the screen. Battery is ok at 60% charged when I turned off last time, and after minutes when I turned on, it not worked anymore. If somebody have an idea what may happenning, please let me know.

I don't know what yu mean by "screen is out" but try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

SSRS 2008 R2 Calendar Control not working and report not refreshing on pressing enter in Chrome.

SSRS 2008 R2 Calendar Control not working and report not refreshing on pressing enter in Chrome.

SSRS reports are always best viewed in IE and the report result what you see in IE always will not be same and consistent in thirdy party browswers.
So consider using IE as workaround.
Also please refer:
https://social.msdn.microsoft.com/Forums/vstudio/en-US/2188de10-cff9-4e24-b14f-da5121f1c4a4/ssrs-calender-control-not-visible-in-chorme-on-server?forum=sqlreportingservices
Workaround here:
http://www.rajbandi.net/Fixing-SSRS-Report-Viewer-control-date-picker-in-Google-chrome/
-Vaibhav Chaudhari

IPod model A1059, freezes, unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or on windows explorer. What is the problem and how do I fix it?

IPOD model A1059 appears frozen and is unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or in Windows Explorer. What is the problem and is there a fix?

If you are unable to reset the iPod (assuming the hold switch is not in the On position either), then you'll have to let the iPod's battery fully drain. Then connect it to a charger and leave it to charge for a couple of hours.
B-rock

HP office jet 8600, wireless not working, IP address not being recognized

Similar Messages

Maybe you are looking for