Hp office jet all in one 6300

all of a sudden my printer stopped working. I get a notice that the cartridge door is open, and I must shut it. The cartridge door is not open. The printer makes all kinds of noise as thoug everything is beingput into place..Can this be fixed, or does it mean that the printer is broken?

Hi garsonsgirl,
I found an article which might help you with this issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00829896&cc=us&lc=en&dlc=en&product=1119598
Hope this works…
Cheers!
Tek_Blogger
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I am an HP employee. When I offer advice on HP Products, I'm speaking for myself and not for HP.

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HP Office Jet All in One 6700 wireless printing sometimes it works and sometimes it doesn't?

I have a new HP 6700 all in one. I have a desktop Win 7 pc and a laptop Win 7. Sometimes i can print from my laptop to the 6700 and other times not. One time it'll print a word doc, next time not; same thing for excel. Can't get it to print any pdfs and web pages. I am at a loss?
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Hey, I'm glad I could help!

Printing from diff sites/office jet all in one j4580/windows xp/

I was always able to print off almost any site,now I have probs from most of my sites to print. It says its READY to print but then does not! What could be wrong. The only thing I can remember with the puter is we had a black-out and it seemed after that.Some pages I go to will print,others,will not for instance mapquest wont print(always did before) Thank you for any help you may offer

Hi there amonth00,
If you are having trouble with the director suite I can suggest using microsoft's OCR option. Check out this article with quick how to.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

With my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why

with my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why isn't it possible?? Bad ssoftware while downloading it from internet because I lost CD rom. No pilot available for scanning with it??? Bad version of soft??? I bauught this printer because of his utility and space occupped: able to print, copy and scan in same machine, gain of room, perfect, but my scanning function is not working!!!! I would like to solve this damned problem which upset me since several weeks.... Waiting for an answer and a solution, best regards

pmonteil31 wrote:
Waiting for an answer and a solution, best regards
Hi,
Sorry you have to wait longer because I can not find your printer model under Google. Must be very old ?
Regards,
BH
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Is there a difference between a office jet 6500 and one with an "a" or "plus"

Hello, first post here.
I was given a office jet 6500 without the cd rom set up disc. The unit came with 4 new cartridges. Started trying to get it up and running and first it would not draw paper in. Checked this site and resolved that. (temporaily?) Then saw it was low/out of ink. Installed the new carts. Colors work fine, but no black.
I have no cd rom for this and no manual.
I see you can download the set-up but was perplexed by the mention of 6500a and 6500 plus, Not sure I have those. On the front it says "HP office jet 6500 wireless".
So I assumed that I need to run the jet cleaning function. I started scrolling in it;s menu but was baffled that it said there is no computer hooked up. Do I need that to clean the jets?
I could get by for now with a properly working stand alone copy/printer. But I would not mind at all following up with the wireless set-up to my sony pcv-rx752 pc. We're useing at+t here with a wireless router.
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Hi,
First click the Setup button, select Network and follow the Wireless Setup Wizard to connect the printer to your home network.
Next download and install the following drivers for the HP Officejet 6500 Wireless (E709n) model:
The 6500A is a different model then the one you have..
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77752-3&cc=us&dlc=en&lc=en&...
Shlomi
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HP OFFICE PRO ALL IN ONE 8500 - SHOWS "PAPER JAMB. CORRECT AND THEN PUSH OK. ALL INTERNALS CHECKED

PRINTER -OFFICEPRO ALL IN ONE 8500 A909A HAS FUNCTIONED FLAWLESSLY. NOW SHOWS MESSAGE = PAPER JAMB - CLEAR AND THEN PRESS OK ALL EXAMS ETC AND COMPANY SUGGESTED CORRECTIONS CARRIED OUT .THERE IS NO PAPER JAMB, YET WHEN OK IS PUSHED SAME MESSAGE COMES BACKJ AND UNIT CANNOB BE USED?

Hi there,
Have we been through This article should cover the issue you are experiencing. If not give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Hp 3520 desk jet all in one cartucce 364

I would prejudice an information, I have a hp deskjet 3520 all in one, or print, copy and scanerizza, I tried different types of cartridges, original and and everything went well, then a day or tried the ink of loadable hp to 3520 hp, but not printed anything, now I bought the cartridges "new" if they so wish, the problem is that the first are black and not gray seconds are not produced in china and in today's day even the pants are made in china and third array of colors when I do gives me the colors I align the heads but I do not print black. ak time of installation gave me the level of black ink to the highest level of ink color is not the best as if someone had already used even though they were new confezzionate.question I created a problem to the printer using a refillable ink? or do I have to reset the chip with the machine, or as I think buying from average mark my wife took a rip-off crazy?in the original cartridges I are gray and lacks the written 3T6 instead is on those media outlets to mark please let me know why and now that I'm cursing thanks salve vorrei un'informazione, io ho una stampante hp deskjet 3520 all in one, ovvero stampa, copia e scanerizza, ho provato varie tipologie di cartucce, originali e e andato tutto bene, poi un giorno o provato l inchiostro caricabile della hp per hp 3520, ma non stampava nulla, ora ho comprato delle cartucce "nuove" se cosi vogliamo, il problema e che primo sono di colore nero e non di colore grigio secondo non sono prodotte in china e ai tempi di oggi pure le mutande sono prodotte in china e terzo quando faccio allineamento di colori mi da i colori mi allinea le testine ma non mi stampa il nero. ak momento della installazione mi dava livello di inchiostro nero al massimo livello di inchiostro colore non al massimo come se qualcuno le avesse gia usate anche se erano nuove confezzionate.
domanda ho creato io un problema alla stampante usando un inchiostro ricaricabile? oppure devo resettare il chip con la macchinetta oppure come penso io comprando da media mark mia moglie ha preso una bidonata pazzesca?
nelle cartucce originali che ho sono di colore grigio e manca la scritta 3t6 che invece si trova su quelle prese al media mark vi prego fatemi sapere perche e da oggi che ci sto bestemmiando grazie

Hello frenkyweb, Welcome to the HP Forums. I see that you are having some printing issues. Please use the following document for when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage and Deskjet 3520 e-All-in-One Printer Series. If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here. Thanks for your time. Cheers,

Can't print to HP Office 4215 jet all-in-one

Bonjour sees the printer, but errors when it tries to add it to list of printers in print dialog box. When I try to add the printer manually in Print Setup Utility, I get error message "-9672".
I tried disabling IP distribution, as was suggested for other printing problems, but that didn't work and it knocked my itunes wireless out.
Express is working fine for internet connect and itunes.
Thanks for your help,
K
G4 laptop Mac OS X (10.4.7)

Bonjour sees the printer, but errors when it tries to
add it to list of printers in print dialog box. When
I try to add the printer manually in Print Setup
Utility, I get error message "-9672".
This may work.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Using the HPIJS drivers.
http://www.linuxprinting.org/showprinter.cgi?recnum=HP-OfficeJet_4215http://www.linuxprinting.org/show_printer.cg i?recnum=HP-OfficeJet4215
iFelix

All-in-one 6300 series error message "door open" .

I've removed the door in the back, turned off the printer, waited, and started it back up. I did troubleshooting and nothing seems to remove the error message. The forum had a post and answer for a different machine so I hope there's a solution for my 6300.

Hi there,
I can't seem to locate the printer you mentioned. Try using this link to locate your printer and posting back with your printer model.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

H-P Officejet ALL-IN-ONE 6300

I print mostly in black . After a month or two even though I have installed the print cartrages that came with the printer, the printer says incorrect color cartrage is installed. So I have to put in new color cartrage which then works for awhile. Then in a month or so I have to do he same thig again.... HELP please...I get tired of having to repalce the color cartrage. KFS

Try this tool, I see it working miracles all over these boards:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

I want a color laser jet all in one printer

Please tell me

Hi,
Please check the following reviews:
http://www.pcmag.com/article2/0,2817,1763712,00.asp
Regards
BH
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I have o s x 10.7.5 using hp laser jet all in one 3050 printer. when using google chrome I can't print. works with safari.

When using google chrome I am unable to print from this search engine. I can print from Safari.

If the printer works with Safari and other programs, then the problem is with Chrome. Ask their tech support for help.

Can print but not scan in Windows 8.1 to HP Office Jet 4500 510n-z

New computer over the weekend with Windows 8 installed. Upgraded to 8.1online My HP Office Jet all-in-one 4500 prints fine, but I have no way to scan. I tried using the HP website to download and install the full driver. When it gets to the installation page, it just hangs on the page trying to communicate with my printer. Cannot get past that page.
I also tried the HP Print and Scan Doctor utility. It recognizes my HP all-in-one, but when it goes to the first step of communicating with the selected product, it gets about 3/4 done and then just hangs.
I have tried disabling my firewall. Still no luck.
I tried going to Device Manager and having it searched for updated drivers. It says the current driver is up-to-date.
I tried Windows Fax and Scan. When I choose New Scan, it says I have no scanner installed.
Somewhere there is a big error in this mess that is not allowing my printer and Windows to allow this driver to be fixed. HELP!
This question was solved.
View Solution.

Hello 8latinfans,
I understand that when you are installing the full featured software, that it hangs on communicating with the product. I have included the following document, 'The Progress Bar on the Software Installation Stops or Stalls'. This will walk you through different steps to try and get the software installed.
If the above document fails to resolve the issue, please let me know if there are any specific error messages that you do get.
Thank you.
I worked on behalf of HP

Apple software update for HP 7410 OfficeJet All In One

I am unable to scan with my HP1710 Office Jet All In One now that I have upgraded to OS10.6.7
According to the HP site I need an Apple software update to scan.
Does anyone have any advice or work-arounds?
Thanks!

Delete the printer in System Preferences > Print & Scan (select the printer and press "-") then re-add it by clicking the + symbol.
This should make the Mac look for the most current driver from Apple. Even though you cannot scan go through this printer process and see if that helps.

HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One (a) difference (b) install on one desktop

Given:
HP OfficeJet 7410xi All-in-One connected to 2 desktops (Visa and Win8.1 - 64-bit) via usb network hub (i.Connect). Able to print from both computers. Vista machine has HP Solution Center installed (able to import pictures from camera SD card, scan documents to PDF, etc).
Q1: Are print drivers and sw for 2 different HP printers (HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One) compatible on the same computer?
What is the installation procedure for the SW and driver for HP Office Jet 8625 and connect via Wireless to Visa and Win8.1 - 64-bit desktop such that the 7410xi All-in-One current setup not impacted.
Objective: Ability to select the desired printer for printing,Reason: the 7410 HP Solution Center has additional functions (scan to Pdf, import from camera SD card, etc) than the 8625 so need both.
Q2: Does the HP Office Jet 8625 have similar HP Solution Center ... please provide link to the HP Solution Center SW for the the 8625.
Q3: Where is the user guide manual for the HP Office Jet 8625? The user guide manual refers to 8610, 8620, 8630. Is 8620 same as HP Office Jet 8625; what's the difference?
Q4: Where is the text installation for the HP Office Jet 8625? The only installation guide is a poster -- no words on the poster. Please provide text based setup instructions starting from unpacking out of the box.
Concern with users comments regarding the HP8625: http://reviews.costco.com/2070/100116415/united-stationers-hp-officejet-pro-8625-e-all-in-one-printe...
Q5: "..print envelopes, it thought it was "out of paper". Looks like the plastic "switch" that releases the tray springs is not properly designed...." Please provide instructions to correct the "switch" that releases the tray springs.
Q6: "..unable to print using the black ink cartridge if any of the other three color cartridges are empty..." How to print black and white if the other color cartridges are empty or is this statement an HP design?
Q7: "...after 15 min goes into sleep mode and wont come out unless I unplug machine..." How to turn off 'sleep mode'? If printer enters 'sleep mode', how to turn on without having to unplug/plug printer?
Q8: "..8625 went into powersave mode, then it was Printer OFFLINE...The problem was the HP8625 has a VERY POOR WEAK wireless system. " How to prevent HP going into powersave mode then Offline without doing anything to my network setup?
Q9: "... Windows 8.1 will not print via wireless to this printer ... Download the latest drivers from the HP website for the 8620 series - not from the supplied CD. Then download the "HP Print and Scan Doctor" and run the program. It should render the printer functional with windows 8.1. .. The printer works out of the box with the "old" version of windows perfectly..." Please provide a solution if this user's solution may cause other compatibility issues?

Hello @xandux,
I would like to assist you today with the answers to the questions that you have regarding the HP Officejet Pro 8625 e-All-in-One Printer.
Q1: The print drivers for the HP Officejet Pro 8625 e-All-in-One Printer and HP Officejet 7410xi All-in-One Printer are compatible on the same computer.
For the Officejet Pro 8625 you would first run the Wireless Setup Wizard on the front panel of the printer to connect it to the network.
How to Configure Wireless:
On the printer touch screen, touch the Right Arrow () to display the second navigation screen.
Touch the Setup icon (). The Setup Menu screen displays.
Touch Network, touch Wireless Setup Wizard, and then touch Continue.
Wait while the printer searches for routers that are within range of the printer. The Select Network Name menu displays.
Scroll down the list of network names until you find the name of your network.
Touch the name of your network, and then touch OK.
If prompted, enter the WEP or WPA key. This is case sensitive.
The printer will now connect to the network.
Once your printer is successfully connected to the network than you may run the installation of your printer.
The driver package for both Windows Vista and Windows 8.1 is the same. Should you want the latest drivers for the HP Officejet 8625 on both computers please click here to download the drivers. You will need to open that link on both the Vista and the 8 Computers. Once the website opens select the Download button on the top left. Once the download is complete the installation window will pop open. The onscreen prompts will walk you through the quick and easy install. You simply select that you are connecting a Wireless printer when prompted, the installer will search and find your printer and complete the install. You simply sit back and hit 'next' a few times. For additional install assistance and documentation please click here.
I can assure you that your HP Officejet 7410xi All-in-One Printer will not be affected by the installation of the HP Officejet Pro 8625 e-All-in-One Printer as they use completely different drivers.
Q2: The HP Officejet Pro 8625 e-All-in-One Printer uses the HP Printer Assistant Software rather than the HP Solutions Center Software. The Printer Assistant Software installs with the printer. Therefore, there is no separate link available for this. The Printer Assistant will load an icon on your computer that looks like this:
Once you click on that icon you will see a similar screen to this:
Q3: The User Guide for your HP Officejet Pro 8625 e-All-in-One Printer can be found here. It is for the Officejet Pro 8610/8620/and 8630 products as they are all within the same series.
The Officejet Pro 8625 is identical to the Officejet 8620. For specific specifications for just the Officejet Pro 8620 (8625) series printer please click here.
There are slight differences between the 8610, 8620, and 8630 products.
The Officejet Pro 8610: Print speeds are slightly slow (19 ppm in black and 14.5 ppm in colour), letter size flatbed glass, no automatic duplex copies/scans. The specifications for this printer can be found here.
The Officejet Pro 8620 and Officejet Pro 8630: both models are identical with their specifications. The only difference is that the Officejet Pro 8630 comes with 2 paper trays. The specifications for the Officejet Pro 8630 can be found here.
Q4: For detailed setup and install instructions please refer to the two documents below.
For out-of-box hardware setup instructions please click here.
For installation instructions for Windows Vista and Windows 8.1 please click here.
Q5: There is no switch that should have to be altered when printing envelopes. You simply load the envelope within the paper tray and select Print, just like any other printer. For instructions on how to properly load envelopes please click here. The only issue I have seen is that people aren't 'telling' the program on the computer that the printer is printing envelopes. This may cause a 'paper mismatch' error as your machine 'thinks' it's supposed to pull letter size paper and doesn't detect that as loaded in the tray. If there was a hardware defect with the switch when the HP Officejet 8625 first came out, we are not seeing those issues now so the switch issue must have been corrected.
Q6: Because of the Printhead design within these printers, there must be ink inside the printer to print. Therefore, if you run out of yellow ink, you must replace the yellow ink to continue using your printer. Once a cartridge is empty the printer goes into a 'depleted cartridge' error state. When this happens you are not able to use any features of the printer. The best course of action would be to keep an eye on your ink levels. When you start getting prompts that your cartridge is low, have a cartridge on hand for when the ink finally does run out. What I would recommend is if you're not planning on printing a lot in colour from your computer set the 'Black Ink Only' feature under the driver to ON. If you do not have this feature enabled, when you print from your computer certain print jobs are sent to your printer as 'image' files. If a document is sent to the printer as an 'image' file the printer will use colour ink to enrich the black on the document. This causes the colour ink to run out much faster than anticipated. If you turn Black Ink Only ON only black will be used for black documents. If you want to print a colour document you simply disable the Black Ink Only feature for that specific print job.
For more information regarding why this occurs and how to set Black Ink Only please click here.
Q7: Your machine is designed to go into sleep mode after about 10-15 minutes. This is not a design flaw. Ideally, once your printer enters sleep mode, if you need to print something you simply send the print command and the printer will wake up and respond for you. Occasionally sleep mode has issues. One issue for instance is when you have a networked printer. Sometimes the routers don't send the print command to the sleeping printer properly and that causes the printer not to 'wake up'. This can be corrected with altering settings on your router. The other issue may lie with a programming issue within the printer. The best course of action to avoid sleep mode issues would be to ensure that your printer is running the latest Firmware. The latest Firmware can be downloaded here.
Q8: Again, powersave mode is the same thing as sleep mode. You should have no issues allowing your wireless Officejet 8625 to go into a sleep mode. Once the printer is asleep you simply send a print job to your printer and the printer will 'wake up' and print for you. It is rare to see 'sleep mode' or 'powersave' issues. Always keep the Firmware up to date to avoid programming issues.
Q9: Microsoft has recently released a HotFix to correct wireless printing issues as they have found printing issues within the Windows 8 and Windows 8.1 Operating Systems. This issue is not specific to HP or the HP Officejet 8625. Rather, the issue seems to affect all wireless printers on the Windows 8 and Windows 8.1 Operating Systems. The HotFix can be found here. Once the website opens you simply select the button for HotFix Download Available. Follow any onscreen prompts to install the HotFix. There has been a lot of luck with running this fix.
I hope this information helps to clear up any issues you may have. Please let me know if you have any further questions or concerns. Thanks for reaching out to the HP Support Forums!
X-23
I work on behalf of HP
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Hp office jet all in one 6300

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