HP Office Jet Pro K 8600 Printing issues with A3

Hi, I use a HP Office Jet Pro K 8600 and unable to print A3 , says paper mismatch , I use Widnows XP service pack 2
However it is printing A4 size , can any one assist in solving my problem ?
Thanks

Welcome to the forums @generalnuisance
I would suggest trying the steps in the guide I have picked out for you below. The steps should help you connect wireless to your Officejet 6835 and your Mac, running Mavericks. Let me know the outcome
Setting Up the Printer for a Wireless or Wired Network for the HP Officejet 6810 and Officejet Pro 6...
Cheers
R a i n b o w 7000I work on behalf of HP
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Welcome to the forums @generalnuisance
I would suggest trying the steps in the guide I have picked out for you below. The steps should help you connect wireless to your Officejet 6835 and your Mac, running Mavericks. Let me know the outcome
Setting Up the Printer for a Wireless or Wired Network for the HP Officejet 6810 and Officejet Pro 6...
Cheers
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I can't get my hp office jet pro 8500 A910 printer to print in color when I want to .

When I want to print a page from the internet in black & white it prints in color. When I want to print an excel file in color, it prints in black & white.
This is a new problem. My printer use to work just fine.
My operating system is Windows XP.
This question was solved.
View Solution.

That means it most likely a setting, Check the following. (steps written for windows 7)
Go to the control panel and find " Devices and printers" and doulble click it.
You should see the icon of your printer their, choose the one without fax in the name.
Right click it and choose " printer properties".
On the "general" Tab click on "preferences".
In the new screen on the "layout" tab cick "advanced"
In the new screen make sure "print in grayscale" is turned off and click ok severall times until all screens are gone.
Try printing again. And make sure in the print screen color printing is also checked.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

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Please read this post then provide some details. What operating system? Are there any error messages on the printer or computer screen?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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llbbsis, if everything passes my initial concern is that you might not be connected to the same network on your printer as your computer is connected to. So the first thing i would check is being sure that the SSID on both is the same and not something like "NetworkName" and "NetworkName -Guest."
Next, have you used the Print and Scan Doctor from HP? It is a good tool to diagnose and treat some of the smaller issues with printing:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146
Check those two things first and get back with me, if you need further help I am more than willing to do whatever I can to get the issue at hand taken care of.
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Hi @JimAckroyd
It took me sometime, but I think I found exactly what you are looking for! Please take a look at the instructions already written out by ShlomiL; Re: Changing the name of a printer in my LAN.
I hope this resolves your inquiry.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

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Hello dawnp,
Welcome to the HP Forums.
I see that you are having an issue with installing the printer on to your Windows 7 computer.
I suggest that we start off by running the HP Print and Scan Doctor. If the Doctor fails, please let me know where it failed as well as any error codes you may see.
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Dear neurogeek,
Please follow the steps of this document:
http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N9/4322915/m...
I hope you find it helpful.
Greetings.
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This question was solved.
View Solution.

Hi @paul8588,
Welcome to the HP Forums!
I noticed that you are trying to scan photos to a specific size with your HP Officejet 8600, and I am happy to help!
I would recommend the following:
Reset the printing system. Mac OS X: How to reset the printing system.
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi B4567
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Hope that helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello tlc4dna,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are getting garbled text when you are printing. I would like to offer my assistance with getting this resolved. I am providing you with an HP Support document : Continuous Pages of Strange or Garbled Characters Print in Windows. Now this document was designed to address the exact issue you are talking about. I would suggest you review the document and follow the troubleshooting steps included to resolve your garbled text issue.
I hope this is the answer you were looking for. Thank you for bringing this issue to the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Hello, bluzdoc.
Thank you for the question. Here is an article that you may find helpful.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Regards,
Jason H.

HP Office Jet Pro K 8600 Printing issues with A3

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