Hp Office jet pro L7780 all in one printer - error C00E0001

I started getting a notice that said: you have a problem with your cartridges, it showed all colors.  Then as I took the cartridges in and out, I got an error code COOEOOO1 which directed me to: turn power off then on again, which I did many times.  This has never worked.  I have pulled up the "hardware diagnostic" which said I have a connectivity issue.  I checked the cables, they were plugged in.  I disconnected them and tried the wireless but that got the same error.  Help!  My computer is a window xp

HI RODA80,
Welcome to the HP support forums.  I understand that when you are printing a multiple page document on your Officejet Pro 8500a that only the first 2 pages print.
To better understand the issue would you please provide some further information:
1)    What operating system are you using (Windows 7, Mac 10.8, or Windows 8, etc)?
2)    Is this happening for all multiple page documents or just one?
3)    Has a default of only printing the first 2 pages been accidentally set?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    Please post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle. 
    If you see only green check marks ( ), the tool did not find any problems.
    If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
    If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
    If you see a red X ( ), follow the on-screen instructions to resolve the issue.
    I look forward to hearing from you. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    bump

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