HP OFFICE PRO ALL IN ONE 8500 - SHOWS "PAPER JAMB. CORRECT AND THEN PUSH OK. ALL INTERNALS CHECKED

PRINTER -OFFICEPRO ALL IN ONE 8500 A909A HAS FUNCTIONED FLAWLESSLY. NOW SHOWS MESSAGE = PAPER JAMB - CLEAR AND THEN PRESS OK ALL EXAMS ETC AND COMPANY SUGGESTED CORRECTIONS CARRIED OUT .THERE IS NO PAPER JAMB, YET WHEN OK IS PUSHED SAME MESSAGE COMES BACKJ AND UNIT CANNOB BE USED?

Hi there,
Have we been through This article should cover the issue you are experiencing. If not give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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6510 all in one photosmart printer - not printing black and/or not at all after 7/22/15 update....

Printer not printing in black at all, poor color print since 7/22/15. I have downloaded drivers and software, hard reset the printer (power cord out and unplugged then plugged all back in), read all the forums, watched youtube videos, called friends, googled answers, bought new ink (waste of money), cleaned print head multiple times, did every step on every forum post to no avail... Bought a new printer but really would rather return it and get my money back after getting this printer up and running again- why because I think the problem is due to HP and the new update released 7/22/15! I'm very upset, I have spent countless hours attempting to fix this printer (which I really do love up until now). I have lost credit on school assignments due to printing issues, wasted money on ink (that is really expensive) and wasted the ink trying to fix it running test page after test page. I feel like this is not fair to the consumer and I am very upset. I am ready to throw this thing in the street and smash it to pieces with a baseball bat at this point. I really would rather fix it but apparently this is the only way to contact someone. I have had this printer for 3 years and do not think I need to replace it or spend money to call someone from HP to fix it nor do I feel like I need to have it "serviced", nor do I wish to waste any futher time or money on the expensive ink this printer requires.

Hi there ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions
Regards,

On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it?

On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it located? I've looked in Products and Supplies and don't see it but my printer is saying that it's low or empty.

By now, you have probably discovered that the L7780 does not use a toner but cartridges. It actually uses 4 HP 88's. They are black, magenta, yellow and cyan. Usually, black is the first to be replaced. They can be found at Staples, Office Depot and Best Buy.

Cannot update drivers error code 193 on All in one 8500 Win 8.1

Running Win 8.1 updated from 7.. All in One 8500 910A Can do basic printing but no longer have twain support for scanning etc. When trying to update get failure notice error number 193. HP message says they have no further advice

Hi @clamproad ,
I see that you no longer can scan after updating to Windows 8.1. When you try to update, you are getting a failure notice error number 193. I would like to help you resolve this issue.
Did you fully uninstall the old HP Software and try downloading the newest software?
Here are the Full Feature Software Drivers if you haven't installed them.
HP Officejet Pro 8500A e-All-in-One Printer - A910a Drivers.
Select your operating system, click next and click on the software to download and install.
Here is a document on this issue. After Upgrading the Computer to Windows 8.1, the HP Printer Does Not Print and the Printer Software ...
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Officejet Pro 6830 e-All-in-One series Scanning Paper Size problem

I only use A4 paper but it seems that when I use the paper feed to scan a document to the computer, the document scans in a default Letter Size, rather than A4, thereby missing some of the information at the bottom of the page.
I would like to alter the default on the printer to ALWAYS default to A4. Can this be done? I was using the scan option on the printer screen rather than from the computer, where I would have to manually change the paper size every time.
Thank you

Welcome to the HP Community, @Splatt13 ,
I read your message about wanting your scans to default to A4 size, instead of Letter. I was playing around with the HP Scan software and saved the image below for you to see. Try opening up the software from your computer, and change the scanning options in there to whichever settings you want and that should help you scan as A4 size.
Side note: Ensure you have the Full Feature driver and software installed to access the software options: HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HT203254 my desktop is not working when i open it all it does is show the color weal and it never gos away on my mac book pro how do i fix it?

my desktop is not working when i open it all it does is show the color weal and it never gos away on my mac book pro how do i fix it?

It means, tentatively, that system files are missing or damaged and you will have to reinstall Snow Leopard. See the following:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

Hello All,
I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
Could this be a hard drive issue?
Has anyone had similar symptoms and how was it resolved?
Does anyone know what I can do to alleviate this issue?
I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
Thank you so much for your input!
-Christina C.

Problem description:
The Hard Disk is failing.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 7:59:28 AM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:3:43
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
HDV4 (disk0s2) / [Startup]: 749.30 GB (712.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.avast.userinit.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[invalid?] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobePDFViewer: Version: 10.1.1 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
Avast Online Security
Trovi Search for Safari
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      16% mds
      7% WindowServer
      1% loginwindow
      1% fontd
      1% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB com.avast.daemon
86 MB Google Chrome
52 MB Finder
52 MB WindowServer
41 MB Google Chrome Helper
Virtual Memory Information: ℹ️
13.45 GB Free RAM
1.34 GB Active RAM
944 MB Inactive RAM
1.43 GB Wired RAM
1.11 GB Page-ins
0 B Page-outs

How can I print multiple copies of the same photo onto one sheet of paper? Do I have to Duplicate the photo in iPhoto and then select them all?

How can I print multiple copies of the same photo onto one sheet of paper? Do I have to Duplicate the photo in iPhoto and then select them all?

no - you simply have to select the option to print mucliples of a photo on a page
select the photo and go to the file menu ==> print - select the printer, paper size and print size and click customize - in the tool bar click on the settings icon (the gear looking thingy) and select "multiple of the same photo per page" and the preview will reflect this option showing a full page of the selected size photos
LN

Hey, can i clone my Macbook Pro internal hard drive and then paste it all onto a formated external hard drive, then make the Mac use the external as the primary hard drive?

hey, can i clone my Macbook Pro internal hard drive and then paste it all onto a formated external hard drive, then make the Mac use the external as the primary hard drive? please help for i only have around 618mb left out of 189GB!!!!!!!!!!!!!!!!

If what doesn't work?
If cloning your internal drive to the external drive is not successful, I expect CCC will tell you so. Assuming that doesn't happen, you will have a bootable replica of the internal drive on the external drive once CCC has finished.
You can then do any of several things:
1. Replace your internal drive with a much larger one (320GB or 500GB, or even larger), and clone the external drive's contents onto the new drive so you'll have all your data in one place. Note that if you do this, you'll also need to buy an external drive that's large enough to back the new internal drive up on.
2. Boot from the external drive as a temporary measure while you clear at least 30-40GB of data off the internal drive, allowing you to keep using it and saving small amounts of data to it. The external drive will then contain the only copies of the files you've deleted from the internal drive, so you'll need a seond external drive large enough to back both the other drives up on.
If you can't comfortably clear a minimum of 30GB off the internal drive, you really need a larger internal drive right now, and you shouldn't bother fooling around with the inadequate one you have — you'll just quickly overfill it again.
3. Replace the optical drive in your MBP with a large conventional hard drive, giving you two hard drives inside the machine. You will then need one or more external drives large enough to back up both of the internal drives.
If you sense a theme here — back up, back up, back up — you are correct. It's flat-out foolhardy to own or use a computer without maintaining complete, up-to-date backups of everything at all times.

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

Oaky, at least we got that far. Next step is to determine if all those "numbers" are really numbers. Changing the format to "number" doesn't necessarily change the string to a number. The string has to be in the form of a number. Some may appear to you and me as numbers but will not turn into "numbers" when you change the formatting from Text to Number. Unless you've manually formatted the cells to be right justified, one way to tell if it is text or a number is the justification. Text will be justified to the left, numbers will be justified to the right.
Here are some that will remain as strings:
+123
123 with a space after it.
.123

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

I set up my new computer using the apple ID i always use, and then later migrated all my files from my old mac book to the same new one, but under a different user (same ID). how do i consolidate the two users on my new mac book?

i set up my new computer using the apple ID i always use, and then later migrated all my files from my old mac book to the same new one, but under a different user (same apple ID). how do i consolidate the two users on my new mac book?

Well if you use the Finder Go menu to Computer, a window opens up double click on your boot drive and then on Users folder, open the other user folder and open Public and drop your files into DropBox
When you do this it will copy them and change the permissions and user assigned to it, so log into the other user and place them into your respective normal folders.
Once you have all your files over and don't need the old user, use System Preferences > Accounts to delete it if you wish, however it's good two Admin accounts on the machine in case something bad happens in the other. Some people for security reasons on use a Standard account for most uses and a emergency Admin account.
One can still do most Admin things in Standard user.

Does anyone know how to select text in Appleworks, click on the font button and then be able to scroll thru all the font so that one can see the text change as you scroll down the list, at present I have to do it one font style at a time and then repeat

does anyone know how to view text in Appleworks, to be able to click on the font button and then be able to scroll thru all the font so that one can see it change as you scroll down the list, at present I have to do it one font style at a time and then repeat? Thanks jl

Welcome to the Apple forums
Your question really belongs in the AppleWorks community/forum.
You can turn on fonts in actual type in the AppleWorks preferences.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

In adobe Acrobat X pro, in edit--preferences-identity, it introduces my name which then is on all documents. I want my name to be removed. What do I have to do?

In adobe Acrobat X pro, in edit--preferences-identity, it introduces my name which then is on all documents. I want my name to be removed. What do I have to do?

Is this in the signature appearance? If so you can customize signature appearance so that it contains only items that you want. In Acrobat X you do that in Edit->Preferences->Security, "New" in the "Appearances" section.

HP OFFICE PRO ALL IN ONE 8500 - SHOWS "PAPER JAMB. CORRECT AND THEN PUSH OK. ALL INTERNALS CHECKED

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