Hp officehet pro 8600 printer is in an erroe state

Hi,
I have not been able to use my hp officejet 8600 pro printer in days, when I try it states, there a problem with the printer or ink system. Please I will appreciate an answer asap

Hi ese245,
Thank you for visiting the HP Support Forums! I understand your HP Officejet Pro 8600 is in error state, you are getting a 'There is a problem with the printer or ink system ' message on the front panel.
I would like you to start here: An 'Ink System Failure' Error Message Displays on the Printer, please complete ALL troubleshooting steps listed.
If you have completed ALL steps and are still getting the error message, I suggest you contact our technical support at 800-474-6836 as this may be an issue with the printers hardware. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
HevnLgh
I work on behalf of HP
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After installing latest OS update I can no longer print from my iPad to my HP Officejet Pro 8600 printer. Any suggestions?

After installing latest OS 5.1 update I can no longer print to my HP Officejet Pro 8600 printer?   Suggestions?

Installing the new os may have tricked one of the three devices involved. If it used to work, it will again.
Reboot the printer.   Reboot the router. On the pad, general, reset, reset network connections.
Make sure all the devices are on the same wifi network.   Talk nice to it.

HP Officejet Pro 8600 Printer - help for office environment/wireless network

I'm an HP person (i.e., laptob, printer, etc.). Our office had a Brothers (sorry) MFC 9840 and with it we had a desktop app that would allow us to scan, copy and fax from our personal computers. Needless to say that printer died and I bought the office an HP Officejet Pro 8600 printer. Because the aforementioned capabilities existed, the staff would like them for our new HP printer. I didn't see these capabillities on the support disk. Did I miss it? Can you help. Thanks (because I can not believe the HP would put out such great products without this capability).

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Change sided printer back to default single sided printing on hp Officejet Pro 8600 printer

How to change 2-sided printer back to default single sided printing on hp Officejet Pro 8600 printer.

Hi @rdwill13
You can change the default back to single sided in the preferences. I can help you with this. What operating system and version do you have? Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

How do i change my hp office pro 8600 printer from offline to online

how do i change my hp office pro 8600 printer from offline to online

Please read this post then provide some details. What operating system? How is the printer connected - USB, wired LAN, or Wireless LAN?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue if you are using some recent version of Windows.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Margins on print copies from HP Officejet Pro 8600 Printer are not aligned with original document

My HP Office ject Pro 8600 Printer is not printing the same margins as my original document. The left margin on the print copy is 3/4" too far to the right. The margin on the right is too far right and the text is being printed off the page! The problem seemed to start when I loaded Avery Labels to print. I run a non-profit and need to make copies asap for a sponsorship letter for a fundraising event.

Hi lbaker67,
Have you tried doing the firmware update for the printer? The firmware update
Fix/Enhancements are as follows.
1) Enhance ePrint Diagnostic report for ePrint Setup
2) Improve ease of wireless setup
3) Enhanced Embedded Web Services
4) Improve Print Quality
5) Improve Ink Usage
6) Improve paper path performance
7) Improve Digital scan performance
To check the version of your current printer firmware:
Printer Information Screen
1. From the Control panel, press Help (?) button, select Printer Information
2. Use the down arrow button to scroll to the 2nd screen
3. The current firmware revision will appear on the screen
If you do not have Version CLP1CN1322CR you need the update.
HP Officejet Pro 8600 Firmware
This update may resolve the issue. If you require further assistance please post back and I will follow up with you.

HP Officejet Pro 8600 - Print Preview is not available

I have a new HP Officejet Pro 8600 AIO printer that I purchased last week. I hooked it up to print in a network environment. I have thee window xp systems and three windows 7 systems printing to it with no issues.I am very happy with it. Yesterday my wife told me that when she printed she missed the print preview that our former printer had. I thought I would easily get into the HP 8600 printer program and setup the print preview option. To my surprise after checking in numerous areas and online, I found out that it looks like the option has been left out or not provided for the printer by HP. I realize the MS Office and many other programs have their own print preview however when being online with Google Chrome or Internet Explorer, you quickly realize that the option to select the pages you want to print and not print could save alot of wasted paper and ink. Someone please tell me that a print preview software option is in the works for this otherwise great printer! I can not imagine leaving this out of the printing software package provided.

Since HP isn't answering me on the 'Print Preview' being available soon or which HP printers software actally HAVE the 'print preview' function enabled... I did some searching and I found a partial answer to the 'print preview' delema. The web site http://www.obviousidea.com/windows-software/greencloud-printer/
has a free program called GreenCloudPrinter which, in a nut shell, will install a printer? called GreenCloud which set itself up as the default printer and any file that is sent to the printer gets directed to the GreenCloud device which will then bring up a 'print preview' screen with options to remove blank pages and or print or not print the preview! And a lot of other functions too. Works great and it's free. You do have to register it and a registration code is emailed to you to unlock the program. I hope that helps you out... worked for me.

HP Officejet Pro 8600 print with depleted cartridges

The HP Officejet Pro 8600 User Guide says:
"The printer can operate with one or more depleted cartridges. However, printing with depleted cartridges slows the printer and affects the quality of printed documents. If the black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted, output is in grayscale. When possible, replace the depleted cartridge. Do not remove the depleted cartridge until you have a new ink cartridge available to replace. "
But the printer does not print with an depleted yellow cartridges. Do I have to change some settings? Or how can I make the printer print my document without replaceing the yellow cartridges?

Bob_Headrick wrote:
McKnitter wrote:
I am annoyed. There is nothing on page 91 of my manual to indicate that there needs to be ink in all cartridges. I can understand now why it won't print when one is empty, but one of the reasons I bought this printer is because it is supposed to print black only when up to 2 cartridges are depleted. My manual (page 90) says:
"The printer can operate with one or more depleted cartridges. However, printing with
depleted cartridges slows the printer and affects the quality of printed documents. If the
black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted,
output is in grayscale. When possible, replace the depleted cartridge. Do not remove
the depleted cartridge until you have a new ink cartridge available to replace. "
[snip]
What exactly is your printer model? The verbage of the above is that for an IPH printer (with a black and a tri-color cartridge or perhaps a black, tri-color and photo cartridge), it does not apply to printers with separate ink supplies and printheads. Can you give a link to the manual online, or scan the page and post it here for your printer?
I can find several manuals online but not the one that I have and I don'tknow how to upload anything here. I have copied and pasted the relevant information from "my" manual, which has a black cover, says Officejet Pro in green, and says 8600 User Guide in white. I can see the other information in other manuals which explains about printing with LOW ink but not with NO ink. If you can tell me how to upload "my" manual, I'd be happy to do so. Meanwhile, here's what I've copied and pasted, and thanks for your interest.
HP Officejet Pro 8600 e-All-
in-One series
User Guide
Copyright information
© 2011 Copyright Hewlett-Packard
Development Company, L.P.
Print with one or more depleted cartridges
The printer can operate with one or more depleted cartridges. However, printing with
depleted cartridges slows the printer and affects the quality of printed documents. If the
black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted,
output is in grayscale. When possible, replace the depleted cartridge. Do not remove
the depleted cartridge until you have a new ink cartridge available to replace. For
information about how to install new cartridges, see Replace the ink cartridges.
CAUTION: Wait until you have a new ink cartridge available before removing the
old ink cartridge. Do not leave the ink cartridge outside of the printer for an
extended period of time. This can result in damage to both the printer and the ink
cartridge.
[page] 90 Work with ink cartridges

HP Officejet Pro 8600 - Printer is on Network but not Discoverable with Typical Discovery Method

Hi all.
I need help! I have fought with this printer (HP Officejet Pro 8600) for about an hour. The error message I get says that the printer is on my network but is not discoverable using the typical network discovery method. I can set it up using the IP address (and will), but we frequently reset the router, and I don't want to deal with the printer everytime I do this. I figured it was something with the Windows firewall. I temporarily disabled it and tried again - nothing different. I am also running AVG free edition, but it does not have a firewall. Any help is appreciated! Forgot to add... I'm running Windows 7.

Hi Kelly,
The printer should be able to reconnect to the router by itself after the router is reset. Why do you have to reset the router? It might be part of the issue with the printer.
There are multiple ways for the software to discover the printer. There could be a setting in the router or even software services in the computer that are causing the normal methods to not work.
After you reset the router, does the printer not reconnect? The blue wireless light would continually blink if the printer cannot reconnect to the router after the reset.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Webscan problem with HP Officejet Pro 8600 printer and OS Mavericks

I have an iMac with OS 10.9 Mavericks installed and an HP Officejet Pro 8600 Plus N911g printer. I recently downloaded the "HP-Inkjet-SW-OSX-Mavericks_v12.34.37" software update from the HP website but, since installing it, the image preview feature on Webscan now only shows a black screen and I cannot download the scanned image. I have uninstalled the update and reinstalled the old software - "Officejet-Pro-8600_v12.23.0" but the problem persists.
I am not sure if this is an HP problem or a Mavericks bug. Any advice/help would be greatly appreciated

The servicing when the printer is turned on is normal and is required to keep the printheads healthy (not clogged). See here for information.
As for power savings, the printer will automatically go into a low power mode when not printing for some time. It is not necessary to turn the product off and on to save power.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Officejet pro 8600 printing

I have had an 8600 for a year now - since last Thursday it has become really slow at printing. When I click print, it can take two minutes before the printer takes the page - and if there is more than one page to print I can be waiting 10 minutes for a five page document to print.
Can someone give me an idea? I've reset the printer after alighing printheads and cleaning printheads - it's a bit of a coincidence that this happened a year after getting it.

Hi @hhs87, and @woodland36,
Welcome to the HP Forums!
I noticed that your HP 7600 and 8600 printers are printing slowly. I am sorry to hear this but happy to help!
Some questions, if you do not mind:
How are your printers connected? Wireless, Ethernet, or USB?
What Operating System are you using? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
If you make a copy, Copying a Multipage Original, does it print at the same slow speed?
In the meantime, please see the following:
An 'Out of Paper' or 'Pick Motor Stalled' Message Displays for the HP Officejet Pro 8600 e-All-in-On.... (This guide, will help you clean the rollers etc.)
Print Jobs from Your HP Printer are Stuck in the Print Queue. (Even though the guide title may not match your issue, I believe the solutions will help.)
If you need further assistance with your 7600, please reply with your printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Office jet pro 8600 prints solid black

When I print a copy using black ink only the page prints solid black.

Hello there! Welcome to the forums @janvlz
I saw your post about your printer printing out in solid black ink, and wanted to recommend a troubleshooting guide for you to try!
Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series
If the issue continues, please give us a call to see what your printer options are with HP.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Mac to Office Jet Pro 8600 printer

I have a IMAC desk top connected to an Office Jet Pro 8600 running MAC OS 10.6.8. I cannot get the scanner to scan photo's to a specific size. I use the HP Utility but no matter what I try to do the scanned image only cooies from the front right corner of the scanner glass. How do I change the JPEG scanner size and how do I scan whatever size image I place on the glass?
This question was solved.
View Solution.

Hi @paul8588,
Welcome to the HP Forums!
I noticed that you are trying to scan photos to a specific size with your HP Officejet 8600, and I am happy to help!
I would recommend the following:
Reset the printing system. Mac OS X: How to reset the printing system.
Verify and repair disk permissions. Disk Utility 12.x: Repair disk permissions.
What size of paper are you trying to scan on the glass?
If the above recommendations do not solve your issue, please see this guide. How to Scan: Mac OS X v10.6, and you will see some alternate scanning options without HP software.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Office jet Pro 8600 Printing 8 1/2 x 5 1/2 Cards won't print borderless

Using windows 7 operating systems have tried using many programs to print from. Always choose borderless. The best we have done is elementate the border on 2 sides. I don't know what else to do. Anyone have any ideas? These are invitations for a party so a quick response would be appreciated. Thank you

Thank you MalsMom,
I suggest that you update the firmware following the steps in this document on Getting the Latest Firmware and Product Updates.
Here are the instructions for setting up borderless printing from the Officejet Pro 8600 User Guide page 43.
Print borderless documents (Windows)
1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Paper/Quality tab, and then click the Advanced button.
6. In the Borderless Printing option, click Print Borderless, and then click the OK
button.
7. In the Media drop-down list, select the appropriate paper type.
8. Click OK, and then click Print or OK to begin printing.
Let me know if this helped.
Thank you,
I worked on behalf of HP.

Officejet Pro 8600 (Printer Failure after changing ink)

I use an hp Officejet Pro 8600 on a windows 8.1 operating system. About a week ago i replaced my black ink but after restarting my printer, an error message arreared on my screen which reads ' There is a problem with the printer or ink system. Turn printer off, then on. If problem persist, contact HP'. I have since turned off my printer and turned it back on but that has not solved the problem. What do i do next?

Yes if the printhead is damaged, it would need replaced (to print). But beforedo that, please double check it's not something simple like forgot to removethe protective cover, didn't seat the cartridge properly, etc. see: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...
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Hp officehet pro 8600 printer is in an erroe state

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