HP Officejet 1600 all-in-one Scanner ONLY suddenly not recognized

Hi,
I seem to have ongoing issues with this machine. My computer randomly decides not recognize the scanner connection on my HP Officeseries 1600 All-In-One. Oddly enough, it recognizes the machine's printer and I can print with no problem. Yet in setting up the reinstalled software, it cannot find anything on the USB port. I uinstall and re-install the softwrae. The other day I used a new USB cord and it worked fine until this morning when I aborted a scan. From then on nothing I do will get the computer to recognize the scan via the USB port. I tried two other cables, one of which I know is good because I have another printer connected on that cable. Any suggestions? Thanks!

I revisited the HP website and they now have software for 10. 4, which they didn't the last time I had this problem. Downloaded that and now everything seems to be working fine....until next time, eh?

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    This question was solved.
    View Solution.

    Hello @monc , welcome to the HP forums!
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet 6310 all-in-one wireless option questions

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