HP Officejet 4315v All-in-One will send but not receive faxes

I can send faxes on my HP Officejet 4315v All-in-One printer, but cannot receive them.  Please help. 

Hi @exotica7 
I would like to help you with the fax issue you are experiencing. The following documents address fax issues that may arise. Although you can send but not receive,  I suggest starting with the first document. It will guide you through the necessary steps to troubleshoot receiving issues.
Cannot Send or Receive Faxes
Troubleshooting 'Phone Off Hook' Front Panel Messages
'Phone Off Hook' Status Message Displays on the Control Panel
Interpreting Error Codes in Fax Communication Error or Fax History Reports
Testing Your HP Fax Machine with the HP Fax Test Service
Incoming Faxes Print Small or Print on More than One Page, or a Blank Page Ejects Between Printed Fa...
Using the Fax Diagnostics Test
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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